Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

June 15, 2016

Great app! The rewards program is simple yet effective!

Wanderlust Scents
United States
About 1 year using the app
February 11, 2016

This app is incredible, and limited by your imagination. I am still working on other creative ways that my customers can earn points. I liken it to the achievement system or trophy system from Xbox and Playstation.

Give this a shot. The free system is more than adequate to help you get a feel for what it can do.

Aggroclothing
United States
About 1 year using the app
June 14, 2022

Great customer service! Maria D was so helpful! Super user friendly app. Quick and fast response time and great account managers.

Trish McEvoy
United States
About 1 year using the app
August 17, 2016

Love this app! Has helped me to launch my premium discount membership club, which has improved sales by over 1000%!

Global Wholesale Brands Inc
United States
About 1 year using the app
July 12, 2022

Reymond C was so helpful today with troubleshooting an error a user was experiencing. The support was so fast and he walked me through the solution step by step. Thanks Yotpo!

Stix
United States
About 1 year using the app
July 20, 2016

So far great and the lack of branding on the free version makes it look so much better then the rest.

Glo Effex
United States
About 1 year using the app
March 21, 2022

Elijah G was incredibly helpful in answering my questions to resolve an issue on behalf of a customer. Thank you so much!

KOS.com
United States
About 1 year using the app
November 3, 2021

Awesome customer support! Will keep using them, very reliable customer support! Also app is great and the service is fantastic

bubbly
Belgium
About 1 year using the app
June 11, 2016

Excellent application. User friendly and effective! Highly recommended.

Sagradoec
United States
About 1 year using the app
January 2, 2016

installed the app couple minutes ago, very easy and like so far. if all good till 500 will not mind to pay it for. Great job Guys!

Luciacostin
United States
About 1 year using the app