Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

April 13, 2016

For a computer illiterate person such as myself, I loved how intuitive and easy to set up this app was! My business is still in its infancy so I'm using this opportunity to get all my favorite apps up and running for my page before I really start uploading my inventory, and I'm very excited about this incentive/coupon app as my way to get repeat business.

To top it off, I did submit a question that I had to the Swell people, got an answer the next day and it solved my problem. I love when a company does everything they can do not let questions go unanswered.

Enclave Gems
United States
About 1 year using the app
May 6, 2023

great product & support experience. Gabriel S, shout out to you for the fast & clear work :) - would recommend

Copra Coconuts
United States
About 1 year using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback.

April 4, 2016

Great App, does everything it says - well. Easy to navigate and set up. Only thing I would love to see is an integration to marketing automation.

Isaidpet Com Au
Australia
About 1 year using the app
August 24, 2016

So far we love the app ! You can visitChair Source and you'll see it in action :) BTW, Customer Support is awesome.

Chairsource
Canada
About 1 year using the app
September 16, 2022

Yotpo and Angelo in specific have been amazing and a real pleasure to work with. They are always prompt in response and have helped me countless amounts of times with troubles I was running into. Great great company to work with.

Thompson Ferrier
United States
About 1 year using the app
March 23, 2018

easy to set up. after a bad experience with some of the other referral apps i at least appreciated the fact that this one was easy to set up on my own.

Camila Lauren
United States
About 1 year using the app
April 22, 2016

Very helpful at increasing taffic

Yourturnkeystore 80
United States
About 1 year using the app
January 11, 2020

I found this app through a few of my fellow designers. It was very easy to set understand and set up.

3 Tango Designs
United States
About 1 year using the app
Edited April 18, 2016

From The Freymark (www.thefreymark.com). Selling cufflinks, tie clips, tie sets, neckties, bow ties and watches in NZ. New Zealand :D. A few things need to be updated such as the fact that you can't remove a code once it is entered. Apart from this it is fantastic and a definite must have in your list of Shopify Apps!!!

Freymark
New Zealand
About 1 year using the app
March 24, 2016

I've been looking for multiple ways to plug up all the holes on my website and Swell Rewards was the perfect fit. Such a profitable idea and I am grateful.

Priscilla | Founder | GoldenGenesisBoutique.co.uk

Golden Genesis Uk
United Kingdom
About 1 year using the app