Reviews (2,576)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

May 30, 2018

SO FAR SO GOOD, WILL UPDATE AS NEEDED

Mudds Designs
United States
About 1 year using the app
February 15, 2016

Reading the reviews of others before installing Swell helped to reassure me. And boy were they right! So I thought I'd repay the favor.

Josh has provided tremendous customer service and patiently answered all of my questions. As for the app itself, it's absolutely the solution we were searching for and some! We were trying to find a way to provide rewards to customers for referrals and repay them for their loyalty. Swell does all of this and does so seamlessly. I look forward to future updates and add-ons.

www.FashionAmo.com

Fashion Amo
United States
About 1 year using the app
September 12, 2017

Really great app must say its very easy to use, they basically have it already setup so you can just download and all good to go.Also if you want you can adjust it to how you lik ,but i highly recommend this app.

Blingblwow
United States
About 1 year using the app
October 6, 2022

Angelo S was super helpful during our chat! Super quick responses and was very pleasant to chat with!

Chatty Matcha
United States
About 1 year using the app
May 14, 2016

Great App! Just started using this app and it is super easy to understand and get started right away! Definitely recommend it.

Hulya
United States
About 1 year using the app
September 13, 2016

Incredible app! We had it set up in no time and there's so much flexibility. Zero technical expertise required. This is a super simple way to add to another layer of customer interaction with the site. Bravo Swell!

Clovis Supply Co
United States
About 1 year using the app
July 12, 2016

Love this app! Very easy to use, and it's a great way to reward customers!

My Human N Me
United States
About 1 year using the app
June 2, 2016

A great app! Easy to use tutorials, immediate support and fantastic response time on queries! I would totally recommend to friends and family.
www.thecookshoponline.com

Thecookshoponline
United Kingdom
About 1 year using the app
April 27, 2016

Very easy to use, customizable, attractive, great design. Thank you!

Nutrition Education Store
United States
About 1 year using the app
April 13, 2016

For a computer illiterate person such as myself, I loved how intuitive and easy to set up this app was! My business is still in its infancy so I'm using this opportunity to get all my favorite apps up and running for my page before I really start uploading my inventory, and I'm very excited about this incentive/coupon app as my way to get repeat business.

To top it off, I did submit a question that I had to the Swell people, got an answer the next day and it solved my problem. I love when a company does everything they can do not let questions go unanswered.

Enclave Gems
United States
About 1 year using the app