Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

July 21, 2022

the chat support for this app is fast, efficient and friendly! And the app itself is very intuitive to use. Highly recommend it!

SHOO-FOO, Eco Home Linens
Canada
About 1 year using the app
February 15, 2016

Reading the reviews of others before installing Swell helped to reassure me. And boy were they right! So I thought I'd repay the favor.

Josh has provided tremendous customer service and patiently answered all of my questions. As for the app itself, it's absolutely the solution we were searching for and some! We were trying to find a way to provide rewards to customers for referrals and repay them for their loyalty. Swell does all of this and does so seamlessly. I look forward to future updates and add-ons.

www.FashionAmo.com

Fashion Amo
United States
About 1 year using the app
May 30, 2018

SO FAR SO GOOD, WILL UPDATE AS NEEDED

Mudds Designs
United States
About 1 year using the app
September 12, 2017

Really great app must say its very easy to use, they basically have it already setup so you can just download and all good to go.Also if you want you can adjust it to how you lik ,but i highly recommend this app.

Blingblwow
United States
About 1 year using the app
October 19, 2023

Super cool. The customer support is amazing. Especially with Gabriel and Edilyn! Great

Intacte
France
About 1 year using the app
Yotpo - L&R replied November 28, 2023

Thanks for your feedback, we really appreciate it.

October 6, 2022

Angelo S was super helpful during our chat! Super quick responses and was very pleasant to chat with!

Chatty Matcha
United States
About 1 year using the app
May 14, 2016

Great App! Just started using this app and it is super easy to understand and get started right away! Definitely recommend it.

Hulya
United States
About 1 year using the app
September 13, 2016

Incredible app! We had it set up in no time and there's so much flexibility. Zero technical expertise required. This is a super simple way to add to another layer of customer interaction with the site. Bravo Swell!

Clovis Supply Co
United States
About 1 year using the app
July 12, 2016

Love this app! Very easy to use, and it's a great way to reward customers!

My Human N Me
United States
About 1 year using the app
June 2, 2016

A great app! Easy to use tutorials, immediate support and fantastic response time on queries! I would totally recommend to friends and family.
www.thecookshoponline.com

Thecookshoponline
United Kingdom
About 1 year using the app