Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

Edited May 30, 2023

Jovan solved my problem. There is tiny pop up in English, but It must be Japanese. He told me that it must be custom coding as Japanese. Thanks Jovan!

and Gab and Lemuel helped me with updating customers points balance.

Lemuel helped me about notifications!

ダーマロジカ 公式オンラインショップ
Japan
12 months using the app
Edited July 27, 2020

I'm in the early stages of using the app and needed support to fix a referral link problem. The support was immediate, efficient and incredibly helpful.
The app in general is brilliant, so easy to set up. Thanks for being so amazing!!!

Pamoja
United Kingdom
12 months using the app
January 29, 2016

I am using the program to set up a rewards system which allows customers to donate to the charity of their choice when they make a purchase. I have received speedy and helpful responses to all of my queries, and am looking forward to enhanced reporting capabilities soon which will make the whole process seamless. Very easy to use.

Slithertees
South Africa
12 months using the app
September 14, 2016

Excellent app. Clients are very shop savvy and offering them something back for purchasing from you is a great way to retain and grow.
Rewards and Referrals is a great way to engage those customers and help grow your potential client database.

Health 2 Ltd
United Kingdom
12 months using the app
September 25, 2016

Fantastic app!! Cant get any better 5****

Mega Deals 4 U
United Kingdom
12 months using the app
April 28, 2016

loved it so far because it's so easy to set up. :)

Crazyvirtual
United States
12 months using the app
April 12, 2017

I d''ont know about other but i am very happy to know them because they always help me and answear to all my question dispite of my poor English. Thank you for the help and interst off the team to succed with my work.

Love To Shop Bio
Cyprus
12 months using the app
January 17, 2016

Really easy to use and much quicker to setup than others. Fast and effective referral program, great support. 5 stars.

Eminence Collection
Australia
12 months using the app
December 3, 2015

Great customer service! Also they have many options these other guys make you pay for. Over all I love this app and it has helped my company exponentially! The conversion rate was insane ... Like really.

Forever Fab Boutique
United States
12 months using the app
April 12, 2016

I like it great idea I might even replace some apps with this one.

Urbanfashionshop
United States
12 months using the app