Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

April 15, 2021

Richie was so so helpful with all my many questions about the refer a friend and how it worked! Thank you

Tea from the Manor
United Kingdom
12 months using the app
December 14, 2018

Swell is really amazing. It's super easy to use and the default options are already set up for success. You can tweak a little to customize, but it works great right out the box!

The Soul Motivation Shop
United States
12 months using the app
May 19, 2016

I've just added the Swell Rewards Program to help couples, stylists and event planners earn points for the decor they hire or purchase for their special event. I have already had a very high open rate of emails announcing the new program to customers and believe this will appeal enormously to those who have multiple items they need to order for their wedding or special event. Very impressed with the customer service from Josh and looking forward to seeing the impact the Rewards Program has.

My Wedding Decor
Australia
12 months using the app
March 17, 2016

Swell is the best, simplest, prettiest-looking Rewards program I've tried. (I've tried a few!!).
Great customisability, fantastic support, easy to use, nice to look at from the user end. Just works.
It's also extremely reasonable.
Very happy, thank you. :)

Eve Organics
Australia
12 months using the app
April 27, 2016

I LOVE this app--I haven't had a single issue with it. It's very user-friendly and effective.

Doodlebum Diapers
United States
12 months using the app
March 22, 2016

Great app, easily used and set up, and so far so good.

Purchoo Inc
United States
12 months using the app
Edited April 1, 2020

The Best App Ever for Loyalty & Rewards and the customer support, with Reymond, is the best one! <3

I'm really glad to use it with our e-commerce :)

Passione Animali
Portugal
12 months using the app
December 2, 2018

So far, I really love this app! Waiting to see how my initial launch goes and then I will decide if I want to upgrade my plan. :)

It has easy setup, tons of free options and plenty of room to grow!

The Dainty Bow Shop
United States
12 months using the app
October 11, 2022

Jovan R was really helpful with my questions! Thank you so much for your prompt and helpful reply!!!

Royal Bath Co.
Malaysia
12 months using the app
April 5, 2018

great app, easy to use, perfect for businesses!

Cratiz Cannon
United States
12 months using the app