Reviews (2,576)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

July 16, 2020

Great support from Rogelio in the live chat! Now I am able to explore all the features the silver plan has to offer. First look of the program and its functions is great!

MUSKL
Germany
10 months using the app
May 27, 2016

Swell provides the best functions for referral campaigns and now even Instagram features to increase your potential followers! Wait no more and save your time with Swell!

Fairy Floss Pte Ltd
Singapore
10 months using the app
October 15, 2017

Great app, helps with revenue and getting return customers

Cloud Nine Vape Shop
Australia
10 months using the app
June 16, 2016

Easy to use. Seems to provide excellent options. Really enjoying the app thus far.

Evaporate Mods
United Kingdom
10 months using the app
March 22, 2017

Awesome! We love giving back to our customers

Newbeefashion
United States
10 months using the app
January 11, 2023

The functionality of Yotpo is brilliant but their customer service is even better. Zero waiting times, I've used them twice today and both team members (especially Leonard G) showed incredible knowledge, gave fantastic support and above all else, were very patient! I would highly recommend using Yopto, we have Reviews, SMS and Loyalty set up with them and have no interest in looking elsewhere.

ACAI Outdoorwear
United Kingdom
10 months using the app
October 23, 2023

So helpful, reassuring and patient, thank you :)

Sherbie Lemon
United Kingdom
9 months using the app
Yotpo - L&R replied November 28, 2023

Thank you for sharing your thoughts with us!

August 13, 2018

Love it!!! Love it!!! Love it!!! Love it!!!

One Only Hair Boutique
United States
10 months using the app
September 21, 2021

Ann and Sheen were so helpful. They responded to my queries very quickly and easily resolved all my queries. Amazing service, thank you!!

Hair Virtue London
United Kingdom
10 months using the app
March 30, 2016

one of the best things I ever did was add this app to my store!! It does exactly what it says !! you Go to my store courtshipandmore.com and see for your self. it will pop up when you first get to my store and again when you try to leave. also I am able to give different rewards to my customers as they spend more with my store.

Courtshipandmore
United States
10 months using the app