Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

Edited September 1, 2021

My support agent Reymond was super helpful. It was nice chatting with a real expert realtime. He answered all my questions quickly. I am excited to use this app when our site is ready to roll.

Smunchies Co.
United States
10 months using the app
December 27, 2017

Easy to set up: waiting for results.
Thanks

The Wedding Accessories
Australia
10 months using the app
July 16, 2020

Great support from Rogelio in the live chat! Now I am able to explore all the features the silver plan has to offer. First look of the program and its functions is great!

MUSKL
Germany
10 months using the app
May 27, 2016

Swell provides the best functions for referral campaigns and now even Instagram features to increase your potential followers! Wait no more and save your time with Swell!

Fairy Floss Pte Ltd
Singapore
10 months using the app
October 15, 2017

Great app, helps with revenue and getting return customers

Cloud Nine Vape Shop
Australia
10 months using the app
June 16, 2016

Easy to use. Seems to provide excellent options. Really enjoying the app thus far.

Evaporate Mods
United Kingdom
10 months using the app
March 22, 2017

Awesome! We love giving back to our customers

Newbeefashion
United States
10 months using the app
January 11, 2023

The functionality of Yotpo is brilliant but their customer service is even better. Zero waiting times, I've used them twice today and both team members (especially Leonard G) showed incredible knowledge, gave fantastic support and above all else, were very patient! I would highly recommend using Yopto, we have Reviews, SMS and Loyalty set up with them and have no interest in looking elsewhere.

ACAI Outdoorwear
United Kingdom
10 months using the app
August 13, 2018

Love it!!! Love it!!! Love it!!! Love it!!!

One Only Hair Boutique
United States
10 months using the app
September 21, 2021

Ann and Sheen were so helpful. They responded to my queries very quickly and easily resolved all my queries. Amazing service, thank you!!

Hair Virtue London
United Kingdom
10 months using the app