Reviews (2,554)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and sales through its rewards system. It's noted for easy migration from other programs like Smile rewards and seamless Shopify integration. Key features include customizable options that match brand aesthetics and tools like a rewards bar and referral widget, which enhance customer lifetime value. However, some features, such as loyalty point redemption at checkout, are only available to Shopify Plus merchants. The app is also commended for its intuitive design and functionality. Customer support is frequently highlighted as responsive and helpful, with specific mentions of team members providing quick and proactive assistance.

Edited January 11, 2016

Just installed the app, and had a lot of questions.

Got quick and excellent support from Sean and James.

I'm excited to try their spend/punchcard campaigns to promote repeat purchasing. Other campaigns I'd like: liking our fb page, social sharing and birthdays.

The features I'm looking for, according to them, are in the pipeline for the next few weeks:
- embeddable email newsletter signup form
- some indicator for customers to track how far they are toward reaching spend/punchcard campaign goal

What sealed the deal was their revised pricing policy that charges based on order volume, not number of customers.

I'll update this once I've tried it for a few weeks.

Clnph
Philippines
8 months using the app
April 11, 2017

Fairly simple to set up. We've had quite a few customers sign up for accounts....just waiting to see how things continue working!

Henkaainc
Canada
8 months using the app
March 29, 2016

Great App to be used so far. Easy to setup and great looking and generating rewards for Customers.

Chikkadeal Com
India
8 months using the app
July 21, 2018

Really cool app - easy integration and set up

The Art House 176
New Zealand
8 months using the app
May 9, 2016

Very easy to set up! Seems great so far

Snipsandsnails
United States
8 months using the app
May 4, 2016

Working great so far. Lets see how it continues to perform

Ivape Inc
United States
8 months using the app
January 30, 2019

So great! Really going to take my business to the next level. I'm using it to run an excellent referral program, along with rewarding my repeat customers to make more money and spread my awareness.

kindMoon
United States
8 months using the app
March 18, 2021

Really great app to increase the CLV and AOV. Also helps with refferals. Great support team. Great Great Great.

TrendBody
Belgium
8 months using the app
November 14, 2022

Leonard G was a huge help. I reached out to get some help with a BFCW campaign we are running, and he was able to answer all my questions and resolve the issue I was running into. Thank you!

ReBuilt Meals
United States
8 months using the app
April 20, 2016

About to check it out, but sounds very promising...

My Moms Cookbook
United States
8 months using the app