Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

February 13, 2017

Pretty good. Left panel navigation is a bit confusing. But overall the app allows for decent customization and reporting.

The F2t Box
United States
About 1 year using the app
January 3, 2019

I haven't made Swell live on my website yet, but going through the set-up, it looks pretty detailed and I like that. 4/5 Stars from me. So far, I do recommend this app.

Sedikhii Savings Plus
Canada
About 1 year using the app
July 26, 2016

So far so good. The only thing so far is that their are options for getting points for "likes" on both Instagram and Twitter, but there is not an option to this for Facebook (only points for viewing the fbook page). I will add any updates to this once I have more time to learn more about the pros and cons...

The Vintage Beard Company
United States
About 1 year using the app
June 14, 2021

Useful app and great service. Very quick and helpful. Mr. Jerrah as a support agent was very clear and helped me more than one time. Recommended from my side ;)

wonderbeauties.love
Iraq
12 months using the app
February 27, 2017

very nice app, just wish they didnt have to charge for the extra options.

Great Buy America
United States
12 months using the app
November 21, 2016

Easy to install. Hopefully it brings in more sales.

Soul Sparkz
South Africa
12 months using the app
May 18, 2017

Still learning how to use the program. It looks easy to use so far and i will update once it works with me...

Amazingheights
Australia
12 months using the app
August 5, 2016

Really helpfull tool to increase your conversions. Just abit to many options to select.

Elegant Vanity
Germany
12 months using the app
April 20, 2018

Not sure as it is not live yet

Design Poetry
United States
11 months using the app
Edited June 26, 2016

So far, I'm loving SWELL, it's simply... Well, swell! User friendly, short quick tutorials for help when I need it. This makes my experience pretty great thus far. I'm still in process of launching, and learning along the way this is app is a must have! Building my brand an customer loyalty through a rewards program that's easy to set up is a must for every business.... Who doesn't love rewards, right?! Anywho my only complaint to date is that, I use my iPad for my daily business doings and the app seems to be a bit glitchy and not as comparable as I would like at the moment. Customizing the fields in coupons and such is tricky. But, I'm certain if I were using a Mac or PC, the process would in fact, be seamless.

Cocco Pazzo
United States
11 months using the app