Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and seamless Shopify integration. Its customizable features, rewards system, and referral widget are praised for enhancing brand aesthetics and customer engagement. The 24/7 chat support is noted for its responsiveness and problem-solving skills. Merchants report increased customer loyalty and repeat purchases due to the app's comprehensive loyalty features. The app's email reminders for points earning and redemption are also effective. It's recommended for boosting sales and customer retention.

October 19, 2023

Super cool. The customer support is amazing. Especially with Gabriel and Edilyn! Great

Intacte
France
1 day using the app
Yotpo - L&R replied November 28, 2023

Thanks for your feedback, we really appreciate it.

June 29, 2023

It ha all the function i'm looking for in terms of referral program and the customer service Lemuel P was great, responding plus solving my issues real quick.

SALIGIA
United States
About 2 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

May 22, 2023

Edilyn was amazing! They resolved my issue so quickly and helped my site look perfect! Great customer service.

The Melt Collective
United States
18 days using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you!

Edited June 6, 2023

Edilyn was very communicative and helped us solve issues with our emails. In general, support is very easy to get a hold of, and wait times are short, which is super helpful!

BabyRx
United States
13 days using the app
Yotpo - L&R replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 26, 2023

Very good customer suppor who spent a lot of time going trough setting up that I could probably have found in the user guide !

Humble
France
About 24 hours using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you!

September 19, 2023

love it

AllMatters
Denmark
7 months using the app
Yotpo - L&R replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

May 7, 2023

Todas mis preguntas me las respondieron rápido y todo me quedo muy claro. Tienen muy buen servicio.

perugiamx
Mexico
Almost 3 years using the app
Yotpo - L&R replied December 20, 2023

Thank you for sharing your thoughts with us!

October 23, 2023

So helpful, reassuring and patient, thank you :)

Sherbie Lemon
United Kingdom
About 2 hours using the app
Yotpo - L&R replied November 28, 2023

Thank you for sharing your thoughts with us!

September 25, 2016

Awesome app - very easy to use and walks you through it. Great that it is free up to a certain number a month. Highly recommend!

Panda And Pup
Australia
Over 7 years using the app
May 9, 2016

Great App!! Very easy install and getting immediate use by existing and new customers!!

The Brave Boutique
United States
Over 7 years using the app