Reviews (25)

Overall rating
4
Counts per rating level
  • 64% of ratings are 5 stars
  • 24% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 4% of ratings are 1 stars
January 16, 2026

I was a bit skeptical at first, but Sync2Fashion actually does what it promises. Product imports are smooth, stock updates automatically, and orders go through without issues. It saves me a lot of manual work and lets me focus more on marketing and sales.

GY AUTO PARTS
United Kingdom
10 days using the app
B2B GRIFFATI replied January 26, 2026

Thank you for your feedback. We’re glad to hear that Sync2Fashion has met your expectations and helped streamline your workflow. Our goal is exactly to reduce manual operations so merchants can focus on growing their business through marketing and sales. We appreciate you choosing Sync2Fashion.

November 27, 2025

The cost-to-service ratio is extremely high. They don't accept returns, shipping costs are excessive, and their new 2026 policy will cost merchants far beyond the subscription fee. This creates significant losses and leaves end customers dissatisfied with the value proposition, ultimately driving them away from completing purchases.

I will not be continuing with this service. I'm out to ensure I can keep my customers happy and maintain their satisfaction. There are many superior alternatives to this supplier.

Comfy Elegance
United Kingdom
3 months using the app
B2B GRIFFATI replied November 28, 2025

Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify a few important points. Please note that we do accept returns, and we continuously work to make our service policies as clear and retailer-friendly as possible. Regarding the 2026 updates, there will still be the option to use your own courier for shipments outside the EU, ensuring flexibility and cost control for our partners.

Our goal is always to support merchants with solutions that help them maintain customer satisfaction and healthy margins. We regret that we didn’t meet your expectations this time, but we remain available to discuss any concerns and explore possible improvements. Thank you for your past collaboration, and we wish you all the best moving forward.

June 6, 2025

Sync2Fashion has been a game-changer for our dropshipping operations. The integration is incredibly smooth, and the app significantly streamlines our workflow. It's reliable, efficient, and truly enhances our ability to offer fantastic products to our customers. Highly recommend!

Vogue Premiere
Romania
2 months using the app
B2B GRIFFATI replied June 9, 2025

This is exactly what we love to hear! Thank you for the incredible feedback. We're so glad that Sync2Fashion has proven to be a game-changer for your dropshipping operations, making your workflow smoother and more efficient. Knowing that we're enhancing your ability to provide fantastic products to your customers is truly rewarding. We appreciate your strong recommendation

February 15, 2025

Sync2Fashion provides excellent customer service, promptly addressing all my concerns and clearing up any doubts I had. It’s highly regarded for its comprehensive features and ease of use, making it an invaluable tool for fashion retailers looking to improve their dropshipping operations. However, to remain competitive, it's crucial to carefully calculate prices and offer chic, market-friendly rates.

MAHYSTYLE
Norway
18 days using the app
B2B GRIFFATI replied June 6, 2025

Thank you for your fantastic review! We're thrilled to hear that Sync2Fashion's customer service has been so helpful and that you find our features comprehensive and easy to use. It's great to know we're an invaluable tool for your dropshipping operations.

March 9, 2024

Great support service, ease to connect with our website and a wide range of products with new options for our store every day. We would like a few more pictures or marketing material and more tags for better categorization, but overall the experience is great!!

FemmeFavori
Greece
3 months using the app
B2B GRIFFATI replied June 6, 2025

We really appreciate your constructive feedback regarding more pictures/marketing material and additional tags for categorization. This is incredibly helpful, and we're actively working on expanding these resources to further enhance your experience and make managing your store even easier.

It's wonderful to know that your overall experience is great!

January 10, 2026

This reliable dropshipping platform deserves five stars! Shipping is fast and efficient, and the courier service is excellent. The packages are well-protected.

Blue Rose Jewelers
United States
6 days using the app
B2B GRIFFATI replied January 12, 2026

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you’re satisfied with our dropshipping service, fast shipping, and well-protected packages. Your feedback means a lot to us and motivates our team to keep delivering the best experience possible!

April 19, 2024

Very Good products, app is really good as well but international delivery is higher than market prices.

Qutton
Germany
5 months using the app
B2B GRIFFATI replied June 6, 2025

Thank you for your valuable review! We're so pleased you're satisfied with the quality of our products and the functionality of our app.

We also appreciate you bringing up the point about international delivery costs. We recognize that this can be a challenge, and we're actively exploring various shipping solutions and negotiating with carriers to find more cost-effective international options. Our goal is to balance competitive pricing with reliable and timely delivery for all our customers worldwide.

August 10, 2023

I'm very satisfied with app and customer service do far.
All my orders was fulfilled on time and delivered to my customer on time.
I had very nice experience with customer service, they have guide me very well with all my questions answered in a short time.
Thanks

Kaya Bee
Croatia
7 months using the app
B2B GRIFFATI replied August 17, 2023

Dear customer,

we are grateful for your feedback. It's our pleasure to provide the best customer service.

Thank you

Edited May 18, 2022

In the beginning, it was very difficult for me to set up this app. However, Andrea did everything in her power to show me virtually and explain in details. I am so happy to understand how it works. The customer service support was amazing. Thank you for your time in helping me and my store. I am going to try this for the next 30 days and see how things go. Again, I encourage everyone to try their customer support team in case of problems. They are amazing. Excited to start the journey.

Make Me Elegant
United States
About 3 hours using the app
B2B GRIFFATI replied May 10, 2022

Dear customer,
thank you for your review, it was a pleasure to speak with you.
We hope to mutual collaboration for a long time, please feel free to contact us for any concerns.

December 2, 2021

Great interface and customer service support for any questions/queries. I have established e-commerce store and wanted to obtain additional inventory for the festive period. Sync2Fashion is right application for my needs.

The Alley Online
United Kingdom
2 days using the app
B2B GRIFFATI replied December 3, 2021

Dear customer, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you soon.