Reviews (142)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 19% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this dropshipping app for its seamless Shopify integration, which simplifies inventory management and prevents overselling with real-time updates. The intuitive interface is easy to use, even for those without a technical background, and features like automatic product synchronization and quick product imports save time and enhance operational efficiency. The app offers a wide range of fashion products, and merchants appreciate the reliable performance and excellent customer service, noting fast and helpful support.

April 19, 2024

Thank you Excellent customer service Everything Excellent! Thank you very much

MyStorePt
Portugal
7 months using the app
April 18, 2024

Weinig producten. Goede klantenservice

Ninovo
Netherlands
26 days using the app
March 7, 2024

Really good customer service, prices are on the average of the market.
The shipping time is really good (2/3 days) and with the app is really easy to add and modify the products.

Unikolored
Italy
About 2 months using the app
April 19, 2024

Very Good products, app is really good as well but international delivery is higher than market prices.

Qutton
Germany
10 months using the app
December 6, 2023

Intuitive simple to use app with high very quality product images.

Princess Attitude
Australia
4 months using the app
January 19, 2024

I'm new and just started working with this company, it's very easy to install and use the app and I'll be back with a new review in the future after I test deliveries and refunds, thanks!

emmarkoshop
Austria
About 1 month using the app
Edited December 28, 2023

BAD experience as a drop shipping.
Price? higher then other retailers means you won't be able to sell much or even make profits.
products? mostly previous years leftovers with lower quantities availability. if you used their site photos most items will be rejected by Facebook and Google marketing for copyrights.
Shipping cost? higher that expected.
app or site? have miss functioning and have contacted them for a month and each time just waiting days to get reply back and the problems
still not sorted.
will stay another month with them if things not sorted unsubscribe for sure.
try it for a month may have different thoughts.
I WAS NOT ABLE TO REPLY HERE SO I WILL EDIT THE REVIEW.
Nothing worse than lying by saying you didn't get me emails. We have been exchanging emails for over a months. You have replied back to some of my emails and in your last email requested to access the store back which was the second time you have done. The record shows you have logged into the store and checked it but didn't fix the issue.
I DON'T like to waste more time with you therefore I will unsubscribe. Good luck

ABIDELS
United Kingdom
About 2 months using the app
B2B GRIFFATI replied December 28, 2023

Dear Customer,

We apologize for the experience you had with our services. Our customer care team strives to respond promptly and assist you, but it seems we did not receive a reply from you. If you could kindly resend your email, we will ensure it receives the attention it deserves.

Regarding our products, we would like to clarify that the majority of them are outlet products from previous years. For further assistance, please reach out to us directly at desk@griffati.com.

Thank you for sharing your experience with us; your feedback is invaluable.

January 19, 2024

Hard to make sales and I miss pictures of the products as also size charts. Dont' think I will continue with it

Queen It
Belgium
About 2 months using the app
January 23, 2024

I would certainly recommend this app. The support is great and they answer very quickly. The app works great and you notice that they're paying attention!

DeNoyer
Netherlands
3 months using the app
December 6, 2023

Graffiti is one of the best drop shipping services you can find for clothing. Easy import list, and fast customer service. Excited to see how far we can go.

Lavish Couture Co.
United States
8 days using the app