Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,885)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, which simplifies navigation and management of dropshipping stores. It effectively handles product synchronization and inventory updates, offers a broad selection of global suppliers, and integrates smoothly with Shopify. The customer support is noted for being responsive and helpful, and the advanced filtering and customization options further enhance merchant operations and product sourcing.

February 6, 2022

sangat bagus di gunakan untuk mencari produk berkualitas, mudah di gunakan, tidak ribet dan user friendly

ridoz
Indonesia
23 days using the app
Syncee replied February 7, 2022

Terima kasih banyak :) We are happy that you love our application. If anytime you have any questions, please feel free to contact our support team via email or in-app chat :)

November 8, 2023

Customer service is nice but the app is missing important feature:
1. You can't select and then deselect a product or deselect products from the full supplier inventory.
2. There is no documentation to explain what each setting does.
3. Filtering products by tags only works according to the supplier original tags not the tags in your catalogue.
4. There is no option to prioritize categories. I keep seeing same old products being pushed while new products are stuck in queue.

Posh Styles Apparel
United States
Over 1 year using the app
Syncee replied November 10, 2023

Hi there,
Let us kindly share a few important pieces of information referring to your review.
In your catalog, you have the ability to filter products in bulk by numerous conditions, or you can even filter out products from your catalog one-by-one if you wish to in Syncee. Regarding questions about how to make the most out of Syncee's filtering feature, please do not hesitate to reach out to our customer support team.
Furthermore, we have a Help Center of rich content on how to use Syncee. You can find it via our application's sidebar menu and through our App Listing as well. We provide various helpful articles and videos there about our solutions and settings.
Last but not least, while it is not possible to prioritize a category in one catalog, you can create different catalogs for each category by choosing the products one-by-one. If you have any further questions, and also so we can get a better understanding about your concerns, please feel free to get in touch with our support team. We are here to help you.

November 10, 2020

I used this app and it has good supplier and support is imaging. whenever I need any question they are very helpful.

tific
United Kingdom
23 days using the app
Syncee replied November 10, 2020

Experiences like yours are far too common. We're so glad we were able to help you feel comfortable. We're also happy that we were able to help you resolve your problem.

Thank you for your kind words. :)

October 16, 2023

Thank you for existing and collaborating with Shopify

Mishka Jewel
United States
23 days using the app
Syncee replied October 18, 2023

Hi there,
Thank you so much for your kind words. We are happy Syncee is of great help to your online business. Thank you for being a member of our dropshipping community!

June 17, 2022

Syncee is great, anytime you need help they will give you great advice and are willing to help you.

Press and Mortar
United States
23 days using the app
Syncee replied June 20, 2022

Thank you so much for your review. We are so glad you are satisfied with how our app works and with our customer support. Our team is always here to help you. If anytime you have a question, please feel free to reach out to us via email or in-app live chat :)

August 4, 2021

Good for a beginning. i am satisfied with the sevice they are fast in responding thnaks!!!!!!!!!!!!!

D’sous Secret
France
About 1 year using the app
Syncee replied August 5, 2021

Thank you for your review. We are happy to see that you are satisfied with what Syncee offers. In case of any questions, we are always here to help :)

June 28, 2022

iI USED THIS APP TO HELP GET MORE SUPPLIERS. I JUST WISHED IT WAS MORE USER FRIENDLY AND THAT IF THE SUPPLIERS WERE OUT OF STOCK THEY WOULDN'T LEAVE THOSE PRODUCTS ON THEIR SITE BECAUSE i HAD TO ERASE LOTS OF PRODUST OFF MY WEB PAGE. OTHER THAN THAT I LOVE THIS APP.

Zunkarztreazure
United States
22 days using the app
Syncee replied June 29, 2022

Thank you so much for your review. We are happy you are a member of our community and that you enjoy using our application. In Syncee, you can find options in your catalog settings on what Syncee should do with products that are not available anymore or have zero quantity. If you would like to hear more about it, please feel free to reach out to our customer support team via email or in-app chat, we would be happy to help :)

July 10, 2023

I like the selection of products Syncee has plus they are easy to work with! their store is easy to navigate!

techstop2
United States
22 days using the app
Syncee replied July 10, 2023

Hi there,
Thank you for your review. We are delighted to see you love the overall service Syncee offers and that you are also satisfied with the large range of products available on our marketplace. Thank you for being a member of your community!

February 21, 2019

Everyone needs this app! The customer service is amazing, fast and very helpful and there is a really nice variaty of suppliers from all over the world. I could not be more happier! Definitely recommend this app!

Ladys World of Fashion
Austria
22 days using the app
October 18, 2018

I was recommended to Syncee from the Shopify support team. The team at Syncee have gone above and beyond all of my requests in order to make my store look amazing. They were able to effectively upload the thousands of products I had, while making them integrate flawlessly into my store. I worked with Zoli from their team who was very knowledgeable and thorough, and took the time to understand the needs of my site. While ensuring any work I needed fulfilled was carried out effectively. I would recommend Syncee to anyone who wants amazing support and an amazing app for product sourcing.

Cavolle
Canada
22 days using the app