Reviews (1,797)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective dropshipping tools and outstanding customer support. Key features include 24/7 support, a user-friendly interface, and a vast selection of global products. It offers automated inventory management to prevent overselling by updating product levels in real-time. The app is also noted for its easy setup and efficient product import capabilities, which streamline operations. Additionally, its flexible and customizable options allow merchants to tailor product catalogs and pricing to their specific needs. The support team is recognized for being responsive and going above and beyond in assisting merchants. With a free trial and scalable pricing plans, the app is suitable for businesses of all sizes looking to enhance their dropshipping processes.

September 18, 2024

Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.

Street Rider Apparel
United States
4 months using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear you enjoy using Syncee. Your suggestions are valuable, and we appreciate your support. Thank you for choosing our solutions.

September 20, 2024

I just started using Syncee for my dropshipping business, and so far, I’m really impressed! The interface is clean and user-friendly, making it easy to navigate through the platform. Finding and filtering products has been a breeze, with plenty of options to customize my search. Everything feels intuitive, and I love how simple it is to get started. Looking forward to exploring more features!

LUCERA
Saudi Arabia
6 days using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your great feedback! We’re thrilled you find Syncee user-friendly and intuitive. Enjoy exploring more features, and we appreciate your support!

July 17, 2024

I have only used the datafeed manager so far. I like the to have the ability to customize the mapping, filters, and settings for importing products. For example, I can choose to update just the pricing, or product titles.
Also, the customer service has been great. Peter answered a slew of questions, and was able to show me what i was doing wrong and give me examples of how to upload correctly.

BTR Outfitters
United States
3 months using the app
Syncee replied July 22, 2024

Hi there,
Thank you for your review! We're glad you enjoy the customization options in our DataFeed Manager and that our customer service, especially Peter, has been helpful. If you have any more questions, feel free to reach out!

September 19, 2024

Really good product selection. The App is very easy to use and provides high level of automation for pricing and other updates.

Naturely
United States
3 months using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your review! We're thrilled to hear you appreciate our product selection and find the app easy to use with high automation for pricing and updates. Happy selling!

September 12, 2024

Thank you Sara for your assistance tonight. My problem, even though to me seemed like a basic, amateur query, was handled with professionalism and my problem was resolved promptly. A huge relief, so thank you!!!

AquaSILK
Australia
3 months using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your kind words! We're thrilled to hear that Sara assisted you so professionally and resolved your issue promptly. Your relief means a lot to us, and we appreciate your feedback!

September 2, 2024

Dear Syncee Support Team,

I am using Syncee on my Shopify store, NobleFragrance.shop, with Fragrance.net as our dropshipping supplier. I have noticed that the tracking information for products from Fragrance.net is showing as "Not Tracked."

Could you please assist me in troubleshooting this issue? I need to ensure that tracking information is properly integrated and displayed for accurate order management.

Thank you for your support.

Best regards,
Shalaye Hall
NobleFragrance.shop

My Store
United States
15 days using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your question. If anytime in the future you are going to have a question again, please do not hesitate to reach out to our friendly customer support team. We are here for you.

July 21, 2024

This platform is truly amazing and versatile. I've been using it for over a week now and have seen a plethora of new features added over time. It's intuitive and easy to use, and I can say this with confidence because I have tried other platforms as well, and this one stands out as the best.

The customer support is fantastic, always responding swiftly to any concerns or questions. I wholeheartedly recommend this platform to anyone who's interested. It's truly the best out there!

Baby Store
Pakistan
12 days using the app
Syncee replied July 23, 2024

Hi there,

Thank you so much for your amazing review! We're thrilled to hear that you're enjoying the platform and finding it intuitive and versatile. We're especially glad that our customer support has been helpful to you. Your recommendation means a lot to us. If you ever have more feedback or questions, feel free to reach out.

July 2, 2024

I find this to be an excellent dropshipping app. It not only facilitates direct communication with product suppliers but also boasts a wide range of suppliers who manufacture their own products. The support team is highly responsive and readily available to assist with any concerns or questions that may arise.

Lensley_shop
United States
3 months using the app
Syncee replied July 12, 2024

Hi there,

Thank you for your wonderful review! We're delighted to hear that you find our dropshipping app excellent and appreciate the direct communication with suppliers. It's great to know our wide range of suppliers and responsive support team have been beneficial to you. We're always here to help with any questions!

August 14, 2024

I've really enjoyed using Syncee. They have so many products and preapproved vendors to select from.

Shop Naiviv
United States
About 1 month using the app
Syncee replied August 16, 2024

Hi there,
Thank you so much for your review. We are happy you love the selection of products and suppliers on our platform. Thank you for choosing Syncee!

August 11, 2024

very streamlined auto order and payment process

The Farm Shed
Australia
Almost 3 years using the app
Syncee replied August 13, 2024

Hi there,
Thank you for your review. It is amazing to see you love the solutions we offer. Thank you for being here with us.