Reviews (1,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and robust 24/7 customer support, ideal for managing dropshipping operations. It excels in product synchronization and automated inventory management, reducing manual efforts in updating product listings. The app offers a wide range of suppliers and products, meeting diverse customer demands. Flexible pricing plans, including a free trial, make it accessible for various business sizes. Merchants particularly praise the responsive and helpful customer service team, which enhances the user experience.
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Pros: the product selection is good for my needs. The program is easy to use, and syncing is pretty simple.
Cons: customer service is not as fast as it was when I started a few months ago and the app has not been working well, specifically the marketplace.
Hi there,
Thank you for your feedback! We’re pleased to hear that our product selection and ease of use meet your needs. Our goal is always to provide prompt and effective customer service, and we apologize if you’ve experienced any delays.
If you have any questions about our app, please feel free to reach out to us via in-app chat or email. We would be more than happy to help.
Just started using, still exploring and testing. We should have 5 products to test in the free version. For stores that are starting it's not viable to pay a plan.
Hi there,
Thank you for your feedback. We have a free trial that allows retailers to test monthly plans for 14 days including adding products to your online store. If you have any questions about our free trial or our solutions, please do not hesitate to reach out to our customer support team via in-app chat or email. We are here for you.
I had a lot of issues with pricing from homeroots.
Hi there,
We are sorry to see you had issues with the pricing with your supplier. If anytime you need help, please do not hesitate to reach out to our friendly customer support team via in-app chat or email. We are always happy to help you.
Why ask for a review when I have not gotten to use the app yet?
Hi there,
Thank you so much for choosing Syncee. Leaving a review is only an option shown that you can dissmiss with a click in our app. We are happy you have joined our community and please do not hesitate to reach out to our customer service anytime you have a question about our solutions or need help finding suitable products and suppliers for you business. Our friendly support team is always here for you.
Still early days but so far so good.
Hi there,
Thank you for your review. If anytime you have a question about our application, please do not hesitate to reach out to us via in-app chat or email. Our friendly support team is always here for you.
Looks Good
Hi there,
Thank you for your feedback. If anytime you have a question about Syncee, please feel free to reach out to our customer support team, we are here for you.
Estoy recien usandola, eh agregado varios productos, estoy en los 14 dias de prueba, asi que recien vere como funciona, pero lo que a usado hasta ahora, es bueno
Gracias por probar Syncee durante tu período de prueba gratuito. ¡Esperamos que tengas una gran experiencia!
Finding products is very time consuming
Hi there,
Please feel free to reach out to our customer support team via in-app chat or email anytime you need help finding suitable products and suppliers for your product niche. We are here for you.
It's OK very expensive well see
Hi there,
Thank you for your feedback. We understand that pricing is an important consideration and appreciate your honesty. We're constantly striving to provide the best value for our users. If you have any specific concerns or need assistance, please let us know.
I just started using this app but was impressed with the ease of use and amount of products available.
Hi there,
Thank you for your review. It's great to see you find Syncee easy to use and that you love the range of products available on our marketplace. In case of any questions on how you could make the most out of our solutions, do not hesitate to reach out to our support team via in-app chat or email. We are here for you.