Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its user-friendly interface, wide range of suppliers, and automated inventory management. The real-time updates prevent overselling and enhance customer satisfaction. The data feed manager is praised for syncing stock and pricing across stores. The customer support is commended for its promptness and problem-solving abilities. Merchants also value the 14-day free trial, high-quality products, and competitive prices. This app is seen as a game-changer, streamlining operations and boosting productivity.

Edited March 22, 2023

Great Dropshipping App with room for improvement

Great:
- Good selection of high quality suppliers from around the world
- Good integration and mostly user friendly
- Good customer support, eager to help
- Great functionality to automate margins/mark ups

Room for improvement:
- plan prices change randomly without any warning, which is not cool for a small business. Smallest monthly plan went from Free to $29 to $49 making it hard to plan. Would love more transparent communication
- Sometimes had issues with synchronization, when it took a full day for my order to show up
- had payment issues when I had to attempt payment up to five times until it went through
- the search for products is very clumsy. It does not really show what you're searching for and the filter options could be better thought through (e.g. you can only select one country from-to)
- When searching for an exact supplier name, you still have to scroll to sometimes the third page until you find the supplier (assumption is that the big suppliers pay to always show up first, e.g. Big Buy is always the first)

SWOP - shop without plastic
Canada
8 months using the app
Syncee replied March 20, 2023

Thank you so much for your review. We are happy you have chosen Syncee to find suppliers and manage products in your online store. If anytime you need help, our customer support team is here for you. Thank you for being a member of our community.

March 20, 2023

having problems but just started look forward to seeing more of this app so i cant figure out why the check list wont let my check off what i have done

Bigbrotherdeals
United States
2 months using the app
Syncee replied March 21, 2023

We are sorry to hear about your experience. We would like to kindly ask you to get back to our customer support team's message so we can learn more details about what you experienced using Syncee. We would be more than happy to help you with regard to your questions. Thank you so much for your time and feedback.

January 11, 2023

I'm actually still building my online store but I do like how easy it is to import products to my store and that there is usually more than one photo for each product. That makes setting up the store easier. Looking forward to how things work when the store is up and running.

Handbag Tales
United States
About 2 months using the app
Syncee replied January 12, 2023

Thank you for your review. We are happy to see you are satisfied with how easily our app works and that you love all the features we offer, not to mention the product and supplier range available on our platform. If anytime you have a question, please feel free to reach out to our support team. We are always here for you!

February 1, 2023

I like the fact that you can add hundreds of products from suppliers. I don't like that you can't just choose certain categories to upload to your store from a supplier. You can choose individual products. Overall, it's okay. Not sure if I'd recommend it either way.

trends & trinkets
United States
3 months using the app
Syncee replied February 1, 2023

Thank you for your review. We are happy to say that there is definitely an option in Syncee to filter products by categories in bulk of your chosen supplier. You need to use the 'Find Suppliers' option on Syncee Marketplace for this. Just pick your supplier there and set up different filters on what you wish to upload to your store. If you have any further questions, please feel free to reach out to our customer support. We are always here for you. :)

August 24, 2023

I haven't actually had a chance to use the app yet. So that's why I gave three stars because I don't actually know if it's going to be a good fit for me as of right now

The Marketplace LTD
United States
10 minutes using the app
Syncee replied September 1, 2023

Hi there,
Thank you for your review. If anytime you have a question about how our dropshipping application works, please do not hesitate to reach out to us via in-app chat or email. Our support team is here for you to help :)

April 15, 2023

I wish they had limited options for free users like other supplier sites have. This way I can try the website before deciding to register

ECOFITNESS
United Kingdom
4 days using the app
Syncee replied April 17, 2023

Thank you for your review. Our free Starter plan allows you to browse among 6 million+ dropshipping products and you can source products and add them to your catalog do prepare everything before uploading them to your store. Syncee offers a 14-day free trial of each monthly plan which is a perfect way for you to try how our app works. If you have any questions, please do not hesitate to reach out to our support team via in-app chat or email at support@syncee.co, we would be happy to help you :)

November 5, 2022

The price is too much for only 500 products, doesn't help sellers who wants to try it first before choosing a plan that is right for them. :P :P

flawlesseternalbeauty
Malaysia
About 3 hours using the app
Syncee replied November 7, 2022

Thank you for your review. All merchants can browse among more than five million dropshipping products on Syncee Marketplace from pre-vetted suppliers worldwide. Syncee provides all the tools needed to find products and suppliers for any business and offers multiple solutions to help you in the daily product data management processes such as automated product updates and order synchronization. We believe that our pricing structure is reasonable and we hope you will continue benefiting from Syncee's solutions in the long run. In case of any questions, please feel free to send us an email or chat message anytime. We are always here for you!

January 6, 2023

Just starting so really can't provide an accurate rating, monthly fees are high compared to other providers.

Life Shift Yoga
Canada
2 months using the app
Syncee replied January 6, 2023

Thank you for your review. If you have any questions on how Syncee works, please do not hesitate to reach out to our customer support team via in-app chat or email at support@syncee.co, we are always happy to help you! Thank you for choosing Syncee!

April 16, 2023

I literally just downloaded this app and learning how to use it - it is way to soon to request a review.

Modentre
United States
About 1 hour using the app
Syncee replied April 17, 2023

Thank you for your review. If anytime you have a question about using Syncee, please feel free to reach out to our customer support team via in-app chat or email. We are always happy to help you get a better understanding of how our application works so you can make the most out of it.

October 8, 2022

Buena, pero para que sea funcional, les falta, pocos productos en español, y los que hay no puedes calcular el shipping.. (entonces NO es dropshipping) Si traduces tu el artículo , al día siguiente te lo borran y ponen en ingles. La fusión con Alibaba es buena, pero como porque paga el surcharge. A menos que resuelvan estas cosas, solo 1 mes estaré .

QuéNecesito.shop
Mexico
About 2 months using the app
Syncee replied October 10, 2022

Thank you for your review. We would like to kindly ask you to contact our customer support team so we can help you make the most out of Syncee and find a solution for what you are looking for. We have a product editor and a variant renaming feature that might be of help to you. Furthermore, there are fields that Syncee does not update automatically, like the description or the title, however, there are fields you mustn't modify so the update process could work seamlessly. Please contact us via in-app live chat or email at support@syncee.co, we would be happy to help you!