Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,885)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, which simplifies navigation and management of dropshipping stores. It effectively handles product synchronization and inventory updates, offers a broad selection of global suppliers, and integrates smoothly with Shopify. The customer support is noted for being responsive and helpful, and the advanced filtering and customization options further enhance merchant operations and product sourcing.

September 2, 2019

Nice app and fast support. Have tried a lot of apps, but i like Syncee and will continue to use it.

Clothing Ace Store
Norway
22 days using the app
Syncee replied September 11, 2019

Thank you so much for the feedback. We are more than happy reading your words. If you have a question anytime, feel free to contact us and we help.

December 18, 2020

Great Support and great app. This app has a lot options ,and choices. But most importantly. The support is amazing. They make you feel like you are in good hands. Warm hands. This for me is the main thing. But the truth is that they also have very good sources of products....

Lazos Fashion.com
Cyprus
22 days using the app
Syncee replied December 18, 2020

Demetris, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-stars as we strive to provide just that for all our users. We hope for a long journey together. :)

April 18, 2017

Awesome app and customer service!

Zamage
United States
22 days using the app
February 23, 2017

I tried out Syncee App and it was very good. Very clean and easy to use. It's advanced field mapping and flexible product updating functions will allow me to integrate my future plans with much more certainty. Thank you for making such a highly demanded App.

Civilstock
Australia
22 days using the app
April 8, 2020

I used the app to help me find suppliers in my niche. I like the fact that it provides pertinent information about the suppliers. I am very happy with this app.

BumzeeBeez
United States
22 days using the app
Syncee replied April 9, 2020

We are happy you like what our app offers, thank you so much for your kind words, it means so much to us. If you have any questions, feel free to let us know about it, we are always here to help.

November 30, 2020

This app used to work well, now the team does not care and they make huge mistakes, like changing you fullfillment centers when no one asked them because they don't know how to use their own software. They also DO NOT CARE about their customers and they don't take responsability for their mistakes. Their app has not worked really well for months now - we finally decided to stop using it and continue with MANUAL updates as it is less time than using these guys - DO NOT RECOMMEND unless you want Nightmares. They also refused to refund when their own members of staff made mistakes.

aequem
United Kingdom
Over 1 year using the app
Syncee replied December 1, 2020

Dear Aequem,

I apologize on behalf of everyone at Syncee.

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As you can see in other reviews, we are known for taking ownership and caring deeply about our users. We can’t fix the past, but you have my commitment to solving your issue.

According to previous conversations, in Syncee, there are flexible setup options to update products’ specific fields. Although two of my colleagues asked you to provide the exact setups you wish to use, they never received any answer. We’d be more than glad to know how and what you want, and the support team would happily set it up for you.

Don’t forget; we’re here for you. You may reach us anytime at hello@syncee.co or via our in-app chat. Until then, please accept my sincerest apologies on behalf of everyone on the team.

Best regards,
The Syncee Team

December 19, 2022

Hi all, I'm pretty new at this, and I just want to say that I use Syncee through my online store, and so far their service is great. Whenever I have an issue and hit that panic button, which I shouldn't do... meaning panic, I go straight to Syncee support line, and they are patient, and they stick/stuck with me up until the issue(s) are resolved. I am satisfied with their service. Thanks Syncee!

Ilyasah's
United States
22 days using the app
Syncee replied December 20, 2022

Thank you so much for your review. We are always here and happy to help you! In case of any questions arise, just feel free to reach out to our customer support team. We wish you all success with your business.

April 22, 2022

wow merci super app. pour les gens d'amerique du nord. les prix son abordable et le service est au rdv

B-Nergie
Canada
21 days using the app
Syncee replied April 25, 2022

Thank you for your kind words. We are happy you are satisfied with our application :) If anytime you have a question, please feel free to reach out to us!

October 26, 2023

great supplier

My Store
Italy
21 days using the app
October 27, 2017

This guys are extremely helpful and fast on support. This app solved a big issue for me with an integration between my dropshipping provider in Italy and my shop. Very satisfied so far.

Ferruni
Ireland
21 days using the app