Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,886)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, which simplifies navigation and management of dropshipping stores. It effectively handles product synchronization and inventory updates, offers a broad selection of global suppliers, and integrates smoothly with Shopify. The customer support is noted for being responsive and helpful, and the advanced filtering and customization options further enhance merchant operations and product sourcing.

August 21, 2023

Easy integration, wide range of products to sell. Product info, availability etc. syncs very fast to your store.

inearbro
Finland
3 months using the app
Syncee replied August 23, 2023

Hi there,
Thank you so much for your review. We are happy you love the range of products available on our marketplace. If anytime you have a question about our solutions, please do not hesitate to reach out to us. We are here for you.

November 1, 2023

Could be better if the shipping cost for certain products on Alibaba wasn't so high that need to be fixed shipping cost for me shipping out a product for my customer is between $66.00 USD TO $450.00 USD that is crazy.

AAHHH
United States
4 months using the app
Syncee replied November 3, 2023

Hi there,
We appreciate your input, and we understand your concern regarding high shipping costs for certain Alibaba products. However, it's important to note that shipping costs are determined by Alibaba suppliers and not within our control. We apologize for any inconvenience this may cause and will continue to work on improving the user experience where we can. If you have any more questions or need further assistance, please don't hesitate to reach out.

November 30, 2020

I deleted this app in the middle of the month, and I had 16 days left for the start of my subscription for the next month, but I was surprised by the $ 118 discount from next month, despite my canceling the subscription
They steal people illegally

ceecaal
Saudi Arabia
4 months using the app
Syncee replied December 1, 2020

Dear Ceecaal,

We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We want to highlight that our primary goal is to provide a user-friendly platform with the best support they deserve; our users come first. You can still count on us; we want to help you to solve this problem.

Moreover, as we mentioned in previous conversations.:

“When you subscribe to one of our plans, you pay the subscription fee to Shopify. As a result, you will be able to access the billing information and your invoices in your Shopify account.
Therefore, I kindly ask you to contact Shopify regarding the billing questions.”

We hope the best that we can solve this misunderstanding together and continue the collaboration.

If you have any questions, please do not hesitate to contact us at hello@syncee.co or via our in-app chat.

Best regards,
The Syncee Team

March 3, 2023

The app is great and has many unique vendors. However, there are some limitations to the searching or adding products capability. When I search by product, sometimes it doesn't provide all sizes, just one size of the product and I have to upload every size as a new product. Also, the product search feature needs a lot of enhancement, as well as the browsing between pages. But over all, the app has very good quality suppliers and vendors, other than the low quality Chinese products.

Femmflair
United States
3 months using the app
Syncee replied March 3, 2023

Thank you for your review and for choosing Syncee. We are happy you are so satisfied with the high-quality suppliers and products available on Syncee Marketplace. Your feedback is really important to us. Regarding your concern, managing the products and their variants is depending on how the supplier itself handles their data. If the chosen supplier has their variants as unique products, they will be visible the same way on Syncee Marketplace to keep consistency in the product data. We wish you all success with your business, and if you have a question anytime, please feel free to reach out to our customer support team. We are always happy to help you.

May 4, 2023

Very easy to use and lots of great products for my store. I think it is a great value, and pricing is very reasonable

Twohandsonemind
United States
4 days using the app
Syncee replied May 5, 2023

Thank you for your review. We are more than happy to see you are satisfied with what Syncee offers. Should you have any questions later, please feel free to reach out to us anytime. We are here for you!

April 13, 2017

good support, most important thing!

Wcrshop
Romania
4 days using the app
June 4, 2023

SO far seems worth the money, hopefully it works out for me. Process is easy enough to navigate, has definitely given me access to suppliers I wouldnt have been able to before

Beauty Scoop
Australia
3 months using the app
Syncee replied June 5, 2023

Thank you for your review. We are happy to see that you love the solutions we offer and that you enjoy accessing a large range of suppliers. Best of luck with your business, and if you need any assistance along the way using Syncee, please don't hesitate to reach out.

January 8, 2022

Im always using the help chat and not only are they pleasant to deal with theyre always fast and efficient with their responses

Elektronics Online Store
Australia
4 days using the app
Syncee replied January 12, 2022

Thank you for your words. We are so happy to see you enjoy using Syncee and that you are also satisfied with our swift customer service. We wish you all the best with your business!

Edited January 16, 2024

very poor on products. i was expecting more and better trending beauty products.

PureLuxe
United Kingdom
3 months using the app
Syncee replied November 27, 2023

Hi there,
Thank you for your review. We are happy you enjoy using our platform. Thank you for being a member of our community!

January 9, 2023

Až na pár kozmetických chybičiek výborné a jednoduché riešenie. Združuje nespočet spoločností naprieč celým svetom.

Prírodné Tajomstvá
Slovakia
2 months using the app
Syncee replied January 10, 2023

Thank you so much for your review. It's our pleasure to see you find our solution excellent and simple, and that you are happy that Syncee brings together countless companies across the globe. In case of any questions, please do not hesitate to reach out to us. We are always here for you.