Syncee Collective Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,912)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies setup and management, offering a broad selection of products and suppliers for diverse inventories. Its seamless Shopify integration and efficient syncing keep product data updated, while robust filtering and automation features streamline inventory and order processes. Responsive customer support and flexible pricing, including global dropshipping options, make it ideal for scaling businesses internationally.
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some suppliers sell shit but they are intermediaries for aliexpress products and they make margin on it.
Thank you for your review. We have hundreds of suppliers listed on Syncee Marketplace and you have the opportunity to pick any companies from the directory you want to work with. Based on your message to our colleagues we checked which supplier's products you mentioned. Please note, in our system you can write a review from the listed suppliers which we take seriously. Feel free to write feedback about companies there.
Excellent app, very helpful customer service! They guided me in every stage of the process. Highly recommended....
Thank you so much for your kind review, you are amazing! We are here to help you anytime when you have a question. Thank you for being a member of our big and friendly community!
Great customer service, they managed to setup the whole app complying with my needs and wants. I highly recommend the app in comparison to others
Thank you for the kind words. Syncee is for the users' needs and wants, and we strive for the best user-friendly environment. :)
Fantastic service and support. Had an issue with a file upload in no time at all the support team was on live chat to help.
Thank you for your review! We are always here to help as quick as possible :) In case of any questions, do not hesitate to contact us anytime!
Estou ainda na fase inicial, mas parece bastante intuitivo. Vou terminar de configurar e assim que estiver funcionando dará pra ter uma ideia melhor
Thank you for choosing Syncee and for your review as well. Please contact our support team anytime you have a question or get stuck somewhere. You can contact us via our in-app chat, email, and you can also book a free live demo with us! :)
This app is amazing. It saves me so much time. I have had the app for 2-3 days now and my life is already changed. The only thing I would recommend for this app is to improve on the mapping instructions (sentence structure) to make it easier for users to understand the process. The price of this app is a bit steep for new shops, but I would say that the time it saves makes it so worth it.
Found numerous bugs, typos, browser conflicts, etc. I work in IT and I couldn't get it to work properly.
STAY AWAY!
I've read tons of very bad reviews about their app charging the subscription fee even if the plan was downgraded to the free plan and I still went ahead and installed it and I DEEPLY regret it. They indeed charged us even after we had CONFIRMATION from their support that we downgraded and we won't be charged.
After emailing them (because there's no way of getting any reply regarding refunds from the chat support.....) their SUCCESS manager told us they can't refund us and invoked their terms&conditions.
I am sorry to leave such a bad review, but what they're doing is not ok.
Hi there,
We are deeply sorry to read your review. Please let us summarize this case for you as our customer support has also done so in the correspondence you had. It appears that there might have been some confusion regarding the timing of your free trial period and subsequent subscription charges. Unfortunately, you tried to cancel your free trial late and this is why Shopify has charged you. You have used your subscription to upload products to your store during the billing cycle you have been charged for. By the time you cancelled your subscription, your trial was already over. And then you deleted the app almost a month after canceling your subscription.
We want to clarify that our support has not confirmed to you that you will not be charged, it was only about the information that you cancelled your subscription successfully. You have used your 14-day free trial fully and as you also mentioned, you have accepted our Terms and Conditions which contains details about the Refund Policy. Once again, we are deeply sorry about any inconvenience you may have experienced. Should you have any further questions, please do not hesitate to reach out to us.
really nice and really good and really nice and really good and really really really nice and really good
Hi there,
Thank you so much for your review. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you :)
very good customer service, also find that the help pages are very easy to understand.
Got help superfast and the problem was resolved in no time.
Hi there,
Thank you so much for your fantastic review! We're delighted to hear that you found our customer service very good and the help pages easy to understand. It's great to know that we could assist you quickly, and we're pleased that the problem was resolved in no time. If you ever need further assistance, don't hesitate to reach out. We are here for you.