Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,876)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient product synchronization, and seamless Shopify integration. It offers a wide range of products and reliable suppliers globally, enhancing inventory diversity. The app is also noted for its responsive 24/7 customer support and features like automated inventory management and customizable product settings, making it a valuable tool for improving e-commerce operations.

November 1, 2023

Could be better if the shipping cost for certain products on Alibaba wasn't so high that need to be fixed shipping cost for me shipping out a product for my customer is between $66.00 USD TO $450.00 USD that is crazy.

AAHHH
United States
4 months using the app
Syncee replied November 3, 2023

Hi there,
We appreciate your input, and we understand your concern regarding high shipping costs for certain Alibaba products. However, it's important to note that shipping costs are determined by Alibaba suppliers and not within our control. We apologize for any inconvenience this may cause and will continue to work on improving the user experience where we can. If you have any more questions or need further assistance, please don't hesitate to reach out.

June 5, 2019

I don't like this one. I thought that it worked similar to Oberlo. i did get an order and will remove it when I figure out how to fulfil the item.

Scarvesnthangs
United States
4 months using the app
Syncee replied June 6, 2019

Please note that we have never stated that we do order fulfillment.

Our application is only for uploading and updating the products to Shopify and helping Shopify store owners sourcing products by having a suppliers database.

Regarding order fulfillment, please contact your supplier or look for an order fulfillment center.

We have collected fulfillment centers from all over the world to help our customers. You can find them here: https://www.syncee.io/2018/04/19/fulfillment-centers-around-world/

If you have any issues or questions regarding product uploads and updates, feel free to contact us. We have free support from 09.00 until 17.30 (GMT+2).

August 10, 2021

The suppliers are completely unreliable. They pretend to ship from the US when they actually ship from China. Others claim to ship in 2-4 days but after over a week act like they haven't even seen the order. Deleted.

pampring
United States
3 months using the app
Syncee replied August 11, 2021

We are sorry to hear you weren't fully satisfied while using our application. Please note, as you could already experience so far, we continuously and always monitor our suppliers. Before being listed and after too. If there is any feedback from a retailer about a supplier we start to analyze it, react to it, and take all the steps and changes needed, and if necessary, we contact the supplier. As your review is not for our application but for a supplier we don't feel your review being completely fair. If you want to tell your feedback about a supplier, you can write a review about them on our Marketplace as our colleague has mentioned to you. We also explained what the base was of the misunderstandings regarding the suppliers but of course, we apologize for all inconveniences.

May 16, 2023

annoying that they make you leave a review before you use it, how would I know if you site works well, dumb

Essential Rower Nutrition
United States
7 days using the app
Syncee replied May 16, 2023

Thank you for choosing Syncee to find and manage dropshipping products. Leaving a review is completely up to you, it is not required. It is just an option shown but you can ignore it. If anytime you have a question about using our application, please feel free to reach out to us via in-app chat or email at support@syncee.co. We are here for you!

June 4, 2022

I like the app but it's complex without direct human support. I struggle to understand the difference between datafeed and marketplace plan

opurx
United Kingdom
4 days using the app
Syncee replied June 7, 2022

It's nice to see that you like Syncee and how it works. Our application is constantly evolving and we always aim to make Syncee meet merchants' needs more and more. If it is still not completely clear to you what the differences are between our two main solutions, please do not hesitate to contact our free support, we would be happy to explain it in more detail to you. You can contact us via in-app live chat or email at support@syncee.co.

December 11, 2017

Great for importing specific products into your catalog. Not so great for updating the import, updating quantity, or anything else. Every update modified my product listings or catalog organization.

Lost River Outpost
United States
3 days using the app
May 4, 2024

raReDefeCts
United States
About 24 hours using the app
December 14, 2023

Mayestore
Italy
10 days using the app
Syncee replied December 18, 2023

Hi there,
We are sorry to see your feedback on our service. Please feel free to reach out to our customer support via in-app chat or email. We would be more than happy to help you find an answer and solutions to your questions about Syncee.