Syncee Collective Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,847)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, ideal for managing dropshipping and wholesale operations. They value the extensive selection of global products and powerful automation features like inventory management that streamline business processes. Additionally, responsive customer support and customization options are highlighted as key benefits that contribute to business growth and operational efficiency.
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So far I really like it but we haven't had an order yet. Only complaint is products are quite expensive
Hi there,
Thank you for your review! We're happy you're enjoying the platform so far. While we can't control individual supplier pricing, we encourage you to explore different options and use our filters to find products that meet your needs. In case of any questions, please do not hesitate to reach out to our support team, we are here for you.
Great Dropshipping App with room for improvement
Great:
- Good selection of high quality suppliers from around the world
- Good integration and mostly user friendly
- Good customer support, eager to help
- Great functionality to automate margins/mark ups
Room for improvement:
- plan prices change randomly without any warning, which is not cool for a small business. Smallest monthly plan went from Free to $29 to $49 making it hard to plan. Would love more transparent communication
- Sometimes had issues with synchronization, when it took a full day for my order to show up
- had payment issues when I had to attempt payment up to five times until it went through
- the search for products is very clumsy. It does not really show what you're searching for and the filter options could be better thought through (e.g. you can only select one country from-to)
- When searching for an exact supplier name, you still have to scroll to sometimes the third page until you find the supplier (assumption is that the big suppliers pay to always show up first, e.g. Big Buy is always the first)
Thank you so much for your review. We are happy you have chosen Syncee to find suppliers and manage products in your online store. If anytime you need help, our customer support team is here for you. Thank you for being a member of our community.
nice app , i,m new to it. looking forward.
Hi there,
Thank you so much for your review and for choosing Syncee. If anytime you have a question about our solutions or you need help finding suitable products for your niche, please do not hesitate to reach out to our support team via in-app chat or email. We are always happy to help you.
So my Dropshipping journey began with Spocket where I found at least a couple of brands within EU that looked interesting. I then noticed that most products were priced well above the end customer prices found on other retailer stores on the Internet. I switched to Syncee to try my luck here, as the same products were available but with a better price.
I signed up for 4 different suppliers and waited for about 1-2 weeks to get an approval for two of them. I e-mailed the other two and they replied they don't use Syncee anymore and invited me to their own platforms which would require a deposit of 500 EUR to start with.
A few more weeks passed and I've had 3-4 orders with Syncee. I can say that as a European store, dropshipping with suppliers from the UK, the delivery times are currently 10 days+. If this has to do with COVID-19 time will tell, I hope the delivery times will improve.
I had an issue with my main supplier removing almost all of their products by accident, which caused major trouble on my shop. This was solved with haste, once I got in contact with the right people.
So to be fair the support has been okay, I've got replies with a few business hours. You will have to do most of the work contacting the suppliers yourself, as they won't login to Syncee to look at your application.
Once you get orders there's no automatic way of placing the necessary orders at the suppliers stores, you will have to do this manually which is very time consuming. Syncee says that a new future that handles this will be rolled out in the coming weeks. Can't wait and I'll update my review once this is released.
For EU stores: You will most probably also have to pay VAT for your purchase, even though it's within EU/EES. This will eat of your margins, as you will have to do it again when declaring in your own country. Make sure to talk to your suppliers about this, maybe they can help you.
Sorry for the bad experience with some of our suppliers and we are happy to hear that you are satisfied with Syncee service and support.
You can leave supplier reviews in Syncee marketplace about your supplier experience.
We have already contacted the mentioned suppliers, so we will try to resolve your issues as soon as possible. Please also check your email.
I like the fact that you can add hundreds of products from suppliers. I don't like that you can't just choose certain categories to upload to your store from a supplier. You can choose individual products. Overall, it's okay. Not sure if I'd recommend it either way.
Thank you for your review. We are happy to say that there is definitely an option in Syncee to filter products by categories in bulk of your chosen supplier. You need to use the 'Find Suppliers' option on Syncee Marketplace for this. Just pick your supplier there and set up different filters on what you wish to upload to your store. If you have any further questions, please feel free to reach out to our customer support. We are always here for you. :)
Heaps of suppliers and great items, however we couldn't get the shipping to work so have deleted it now, for anyone who can work that out its worth a look, plus the customer service team respond v.quickly
Thank you for your review. Your feedback is important for us. Please note, Syncee doesn't work as a fulfillment center, our application manages product data for merchants, it is a bridge between retailers and suppliers. We tried to recommend you options as a solution, and we are sorry you couldn't get the shipping work. We wish you further success with your online business.
Como ainda estou a comecar, e não vendir nada. Então nao tenho nenhuma opinião formada.
Hi there,
If you need assistance using Syncee or you have any questions about our application, please do not hesitate to reach out to us via email at support@syncee.co or via in-app live chat. We are here for you and happy to help!
Just starting so really can't provide an accurate rating, monthly fees are high compared to other providers.
Thank you for your review. If you have any questions on how Syncee works, please do not hesitate to reach out to our customer support team via in-app chat or email at support@syncee.co, we are always happy to help you! Thank you for choosing Syncee!
having problems but just started look forward to seeing more of this app so i cant figure out why the check list wont let my check off what i have done
We are sorry to hear about your experience. We would like to kindly ask you to get back to our customer support team's message so we can learn more details about what you experienced using Syncee. We would be more than happy to help you with regard to your questions. Thank you so much for your time and feedback.
I haven't actually had a chance to use the app yet. So that's why I gave three stars because I don't actually know if it's going to be a good fit for me as of right now
Hi there,
Thank you for your review. If anytime you have a question about how our dropshipping application works, please do not hesitate to reach out to us via in-app chat or email. Our support team is here for you to help :)