Syncee Collective Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,878)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and efficient product synchronization with Shopify, ensuring up-to-date listings and inventory. They value the responsive customer support, diverse product selection, and reliable suppliers. Features like automated order processing and customizable product mapping streamline dropshipping operations. The flexible pricing plans, including a free trial, cater to various business sizes, while real-time updates and comprehensive help guides enhance user experience.
Refine
-
By rating
User friendly drop shipping platform with variety of products.
Hi there,
Thank you for your review. We are happy you love the range of products available on our marketplace. Thank you for choosing Syncee.
I'm happy with Syncee as a global dropshipping provider, it has a user friendly interface, variety of products and many connectivity options.
Hi there,
Thank you for your review. We are happy you love the solutions we offer so much. Thank you for choosing Syncee for your online store.
It met my expectations of natural products very well
Hi there,
Thank you for your review! We're delighted to hear that Syncee met your expectations for natural products. We're here to support you as you continue your journey. If you have any questions or need assistance, just let us know!
I was able to find the kind of products I wanted on their website. I am happy with the experience
Hi there,
Thank you for your review. We are happy you could find products on Syncee you love! Happy selling!
Syncee provided horrible customer service. It's a small team if you look at their website. When I had my issue, I kept asking them to escalate. Basically, they passed me off to their friend 2 times (Sarah -> Peter -> Richard). When I asked to speak with the CEO AKOS Gulyas, they told me no. I reached out to Akos directly on Linkedin; no response. If you are selling baby or pet toys, or women's sports bras, maybe this company will work for you. I am creating a website using a niche market. The company advertised that they have distributors/ dropshippers that sell my products. I paid for a year in advance to take advantage of the discounted pricing, as I was looking forward to a long-term relationship with this company. As I started to build my website, and reach out to the various vendors, I discovered that the vendors are no longer in business or do not reply to my emails (bait and switch). I asked Syncee for a refund of the subscription as I was unable to get a vendor to work with. They said the policy is NO REFUNDS but they would look into my situation. Syncee blamed me for paying in advance and said that I should have canceled within the 14 day cancellation period. This is something that I discovered after building my website. So basically the company is promoting that they have vendors to sell your niche product, but the vendors are no longer in business. This is false advertising and a scam. Unfortunately, the company is NOT based in the US but based in Hungary so you can't pursue any legal action. They have good reviews (might be legit or a bot) but them refusing to refund me $288 because they don't properly vet their vendors is sad. Horrible experience and I would not use this company if you are selling a niche. They don't care that they are stealing your money. This should have been a no-brainer to refund me my money. Looking at other negative reviews, many of them are very similar to my situation. Sad experience for a new business owner.
Hi there,
We’re sorry to hear about your experience, nevertheless please let us clarify a few points.
1. We offer a free plan where you can explore the platform, as well as a 14-day trial on our monthly plans to help you decide if Syncee is right for you. The yearly subscription comes with a significant discount but doesn’t include a trial, which is clearly stated upfront.
2. Our support team followed the proper escalation process, and your case was evaluated by a dedicated finance team. It wasn’t a matter of passing your issue between friends.
3. Since you subscribed and accepted our policies, your request for a refund was rejected. This decision was made because you actively used the app, and the products are still available in your store.
4. Our suppliers are vetted and monitored regularly, but we can’t control their communication. However, when issues are reported, we investigate and take necessary actions.
In case of any further questions, please reach out to our support team via chat or email.
This is very good experience, excellent application for shopify and retailers
Hi there,
Thank you for your review. We are happy you love what Syncee offers. Thank you for choosing our solutions and for being here with us.
Great selection of products. Love that I can choose suppliers that ship from within Canada to have quick shipping options for my customers. Platform is easy to use, and the full Shopify integration means I can do all my configuration from a single page instead of using multiple websites.
Hi there,
Thank you for your kind words! We're happy to hear that you love the product selection and the convenience of Canadian shipping options. It's great to know that our Shopify integration is making your process easier. If you need any further assistance, feel free to reach out!
i love it
Hi there,
Thank you so much for your review. We are happy you love Syncee. Thank you so much for being a member of our community!
The integration with Shopify works seamlessly. We are happy with the platform so far.
Hi there,
Thank you for your kind words. We are happy you are satisfied with our solutions. Thank you for choosing Syncee. In case of any questions, our friendly support team is always there for you.
I've really enjoyed using Syncee. They have so many products and preapproved vendors to select from.
Hi there,
Thank you so much for your review. We are happy you love the selection of products and suppliers on our platform. Thank you for choosing Syncee!