Syncee Collective Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate the app for its user-friendly interface that simplifies setup and navigation, enhancing product synchronization and data migration. The responsive customer support quickly resolves issues, and the seamless Shopify integration allows for efficient inventory management across multiple locations. Merchants value the automated inventory updates and the extensive, high-quality product catalog that supports custom feeds and flexible settings, tailored to specific needs.
Refine
-
By rating
Amazing app and easy to use
Hi there,
Thank you for your review. It's great to see you find Syncee amazing and easy to use. Thank you so much for choosing us for finding and selling products in your online store.
Initially the Syncee website appeared to be informative and practical during the time I was scouting dropshipping apps for my store. Then, they redesigned the interface and it seems to be counterproductive.
The redesign removed catalogs and combined the idea of a catalog within the import lists. Then, deleting products is arranged in the most complicated, counterintuitive way using a filter. Unlike Shopify when I need help, the advisors can sometimes correct/update things on my behalf. I have been trying to delete products for days only to receive the intended results then back to square one due to one small update And no one can call you at least with the plan where you have 250 products.
I can no longer easily see a supplier’s inventory before importing to my store. Importing itself is a nightmare. Initially, Syncee’s app kept overriding my changes in Shopify on select products.
Last, support is unavailable on the weekend and re-appears during odd hours if you live in the United States. They were closed Thanksgiving day and Friday even though they are based in Hungary; e-commerce is a 24 hour business which drives on holiday sales.
Hi there,
Thank you for your feedback. We apologize for any confusion you experienced. It seems there was some misunderstanding with the product deletion process and the filter feature. Our support team provided guidance on how to set up the filter to manage your import list effectively, and we’re here to assist you further if needed.
We also understand that it may take some time to adjust to new changes to design. The intention behind these updates is to streamline processes and enhance your experience, and we’re confident that once familiarized, the new structure will provide more control and efficiency.
Regarding support hours, our team was available during the time you mentioned, including on Thanksgiving, and we’re sorry if there was any misunderstanding. We strive to provide the best quality assistance, and your feedback is valuable to us as we aim to improve your experience with Syncee.
If you need additional support, please don’t hesitate to reach out to us via in-app chat or email. We’re here for you.
Nice job! Thank you for helping me
Hi there,
Thank you for your review. We are always happy to help you! Thank you for choosing Syncee to manage your Shopify store.
A reliable and efficient tool for anyone starting a Shopify dropshipping store - especially if you want to build a curated, niche product line without upfront inventory.
Hi there,
Thank you for your review. We are happy you find our tool reliable and efficient for your Shopify store. It's also great to see you love the range of products available on our platform. Thank you for being a member of our community.
Have yet to place it in action online. I will write a review once I have seen how well it does. Still work in progress here. So far, everything is going as exspected, Great.
Hi there,
Thank you for your review. If you have a question about Syncee, please feel free to reach out to our support team anytime via in-app chat or email. Our friendly customer support team is always happy to help.
O melhor, me ajudou muito a começar e ter outra visão e com ferramentas que realmente ajudam
Oi!
Muito obrigado por sua avaliação 5 estrelas. Ficamos extremamente felizes em saber que o Syncee te ajudou tanto a começar e a enxergar as coisas de outra forma, com ferramentas que realmente fazem a diferença. Estamos sempre aqui para apoiar você no que precisar. Sucesso nas vendas!
Syncee has been amazing! The platform is user-friendly and has streamlined managing my online store. A special thanks to Sara for her outstanding support—she patiently guided me through setting up product uploads and automatic updates. Highly recommend Syncee for efficient e-commerce management!
Hi there,
Thank you for the kind words and 5-star review! We're happy to hear you love Syncee. We appreciate Sara's help as much as you do, and look forward to continuing to assist you.
Pros: the product selection is good for my needs. The program is easy to use, and syncing is pretty simple.
Cons: customer service is not as fast as it was when I started a few months ago and the app has not been working well, specifically the marketplace.
Hi there,
Thank you for your feedback! We’re pleased to hear that our product selection and ease of use meet your needs. Our goal is always to provide prompt and effective customer service, and we apologize if you’ve experienced any delays.
If you have any questions about our app, please feel free to reach out to us via in-app chat or email. We would be more than happy to help.
The should know about the quality and good prices.
Hi there,
Thank you for your review. It's great to see you are satisfied with the quality and price of the products available on Syncee. Thank you for choosing our application to manage products.
very user friendly and easy to navigate!
Hi there,
Thank you for your review. We are happy to see you find Syncee user-friendly. Thank you for choosing our solutions.