Syncee Collective Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,878)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and efficient product synchronization with Shopify, ensuring up-to-date listings and inventory. They value the responsive customer support, diverse product selection, and reliable suppliers. Features like automated order processing and customizable product mapping streamline dropshipping operations. The flexible pricing plans, including a free trial, cater to various business sizes, while real-time updates and comprehensive help guides enhance user experience.
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I had a very disappointing experience with this service. After signing up for the trial version to evaluate the app, I decided it wasn't for me and canceled the subscription promptly. However, they still attempted to charge me an annual subscription fee.
Despite their claim that there was no trial period and I had to pay for the subscription, I had already canceled. I contacted customer support multiple times, but each time, my issue was passed to the billing department with no proper resolution. To make matters worse, they repeatedly tried to charge me £231 through the Shopify store.
The customer service has been extremely unhelpful and frustrating. I do not recommend this service due to their poor handling of billing issues and lack of effective customer support
Hi there,
We appreciate you taking the time to share your feedback. We understand your frustration. As our support team already shared, we want to clarify that our refund policy was clearly outlined before your subscription, stating that there’s no free trial or refund for annual plans. A 14-day free trial is only available for monthly subscriptions which information is also accessible within our application.
We apologize for any confusion or inconvenience. If you have any further questions, please do not hesitate to contact our friendly support team directly for personalized assistance.
Very good
Hi there,
Thank you for your review. We are happy you have chosen Syncee to find and manage products in your store. Happy selling!
Just started using, still exploring and testing. We should have 5 products to test in the free version. For stores that are starting it's not viable to pay a plan.
Hi there,
Thank you for your feedback. We have a free trial that allows retailers to test monthly plans for 14 days including adding products to your online store. If you have any questions about our free trial or our solutions, please do not hesitate to reach out to our customer support team via in-app chat or email. We are here for you.
Super Suchfunktion
Halo,
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Ihnen unsere Suchfunktion so gut gefällt.
I find this to be an excellent dropshipping app. It not only facilitates direct communication with product suppliers but also boasts a wide range of suppliers who manufacture their own products. The support team is highly responsive and readily available to assist with any concerns or questions that may arise.
Hi there,
Thank you for your wonderful review! We're delighted to hear that you find our dropshipping app excellent and appreciate the direct communication with suppliers. It's great to know our wide range of suppliers and responsive support team have been beneficial to you. We're always here to help with any questions!
Synced has a very well respected reputation and it is deserved. The app is straightforward and easy to use. Store integration is seamless and the products are very high quality
Hi there,
Thank you for your wonderful review! We’re thrilled to hear that you find our app easy to use and appreciate the quality of our products. If you need any assistance, we're always here to help.
Still trying out Syncee
Hi there,
Thanks for choosing Syncee! We're excited to have you as a member in our community.
If you have any questions or need assistance, please don't hesitate to reach out to our support team via in-app chat or email. We're here to help!
good product range
Hi there,
Thank you for your review. It's lovely to see you love the great range of products available on Syncee. Happy selling!
Besides a bit slow searching tool, still easy to start up and find suppliers and products.
Great start
Hi there,
Thank you for your feedback! We're glad to hear you find our platform easy to use and that you're finding suppliers and products. If anytime you have a question, please feel free to reach out to our support team via in-app chat or email. We are always here for you.
Very easy to use and awesome products
Hi there,
Thank you for your kind review! We're glad you find our platform easy to use and our products awesome.