Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,898)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies product and inventory management. They praise the responsive customer service and the wide range of products and suppliers that enhance inventory diversity. Features like efficient product synchronization and automated inventory management are valued for streamlining operations. Flexible plans and free trials, along with comprehensive educational resources, are also highlighted.

November 19, 2020

The app is a little hard to naviagate but their customer service department is awsome! They really take the extra steps to help you and try to make sure you have all the expertise you need.

Bleu Seas
United States
9 months using the app
Syncee replied November 20, 2020

Thank you for letting us know about this. Your feedback helps us get better. Furthermore, we appreciate your kind words about our customer service; this is our main goal to meet our users' expectations.

January 14, 2022

Great selection of products and suppliers! Customer service live chat is also really great and helpful, they always get back to me in 24 hours or less and almost always resolve my issues. Site is a little outdated and can be difficult to navigate though. It would be great if there were filters when searching!

Home & Harmony
United States
8 months using the app
Syncee replied January 17, 2022

Thank you for your review. It's great to see you like what Syncee offers :) Please let us kindly bring this to your attention: Syncee has various options to filter products; both basic and advanced filters are available. If you contact our support team we can help you on how to find products for your business more effectively.

October 17, 2022

Really useful and handy that it uploads straight to the store cuts out alot of uploading to my store myself. its great.

Dragons Lair Emporium
United Kingdom
8 months using the app
Syncee replied October 18, 2022

Thank you for your review. We are happy you find our application really useful and that you are satisfied with the solutions we offer. If anytime you have a question, please feel free to contact our support team via in-app chat or email. We are here for you!

December 18, 2021

Hey there.
I'm liking this app so far! Lets see how it goes. I'm not too happy about the minimum of 100 characters.
:)

Ye ol shack
United Kingdom
8 months using the app
Syncee replied December 20, 2021

Thank you for your review. We are happy you like Syncee, and we hope you already have the chance to explore it and you enjoy using it more. In case of any questions, our team is here to support you! About the minimum character limit of the comments here: It is Shopify's feature in general :)

July 14, 2021

Excellent customer service, very clear in giving instructions. As for the app, it takes a while to navigate and get used to. You have to apply as a reseller for each supplier for the same category and not all suppliers can do auto-fulfillment but for those, the app can help ease the process.

Small & Mighty Kids Store
Canada
7 months using the app
Syncee replied July 19, 2021

Thank you for your review, we are happy you find our customer service excellent and that you like how our app works. In case of any questions, please contact our support team so we can help you anytime. We hope you will be satisfied with our future features and developments as well we make for our clients :)

December 14, 2022

The Syncee Customer Support Team ROCKS! I appreciate their patience with me as a newbie dropshipper. I know I have had tons of questions. There has not been a time they have not come through for me. If you want GREAT customer service, I recommend you using Syncee for your dropshipping needs.

However, I ended up giving 4 stars due to the changes they have made to their paid plans. There was a FREE Plan for 25 products but now we have to pay $29 a month. You can get a FREE 14 day trial and after that I will be paying $49 a month instead of $29 for 250 items. Other than that, I am still onboard and will pay the monthly payment because they have what I need for my Shopify store.

Gifts R Unique
United States
6 months using the app
Syncee replied December 15, 2022

Thank you so much for your review. We are always here to help you in case of any questions arise. Syncee still offers a free plan that allows store owners to browse among millions of products on Syncee Marketplace, and they can prepare their own product catalog with the goods they would like to sell, adding all settings they need. It's a perfect way of preparing your unique selection of products. Indeed, to upload products to your store you need a bigger plan, but our free trial is there for merchants to check if they are satisfied with our solutions. We are so happy that you love what Syncee offers, and we wish you all success with your business!

April 7, 2023

So my shop is for pets dogs to be honest and ive been looking for dog food for ages and now ive found it it on syncee

k9toyz
United Kingdom
5 months using the app
Syncee replied April 12, 2023

Thank you for your review. We are more than happy to see you have found products on Syncee Marketplace you were searching for everywhere else for a long time. If anytime you need help in finding suitable suppliers for your product niche, please feel free to reach out to our support team :)

March 5, 2023

Technisch noch nicht ganz ausgereift, aber sehr guter Kundensupport! Antwort innerhalb von Minuten, sogar am Wochenende.

Malaui
Germany
5 months using the app
Syncee replied March 6, 2023

Thank you so much for your review. Our team is so happy to see that you chose Syncee to find and manage products in your online store. It's also our pleasure to see how satisfied you are with our customer support. If anytime you need help, we are here for you!

March 29, 2018

Very good app for Import / Export Details.

Golnik
Germany
5 months using the app
April 17, 2023

Easy to use and good products, shipping times can be a bit delayed from suppliers depending on when orders are placed. but the service and interface are easy to use and operate as they should.

Dennischapmanbooks.com
United States
5 months using the app
Syncee replied April 18, 2023

Thank you so much for your review. It is our pleasure to see that you are satisfied with the product selection on Syncee Marketplace and that you find our platform easy to use. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you!