Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,884)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, which simplifies navigation and management of dropshipping stores. It effectively handles product synchronization and inventory updates, offers a broad selection of global suppliers, and integrates smoothly with Shopify. The customer support is noted for being responsive and helpful, and the advanced filtering and customization options further enhance merchant operations and product sourcing.

February 13, 2024

Nopea ja ystävällinen asiakas palvelu. Ja tuotteet erinomainen hyvää laatua. Jos kiinustaat nopea sekä hyvään europallainen laatuaa, suousitteleen erinomaisesti Syncee. olen eritäin tyyttyväinen

Define Store
Finland
3 months using the app
Syncee replied February 21, 2024

Kiitos palautteestasi! We're delighted to hear that you find our customer service fast and friendly, and our products of excellent quality. Jos tarvitset lisää apua tai haluat jakaa lisää ajatuksiasi, ota rohkeasti yhteyttä. Kiitos tuestasi!

November 7, 2022

I really like this app and it works as it should. I didn't know how to use some settings and Melinda from the help team was amazing. In less than a minute she was able to help me.

Love, Magic and Candle
United Kingdom
3 months using the app
Syncee replied November 7, 2022

Thank you for your review. We are happy you are satisfied with our prompt customer support. Our team is always here for you!

June 21, 2023

Working out shipping kinks with Laura was a breeze, and she didn't stop until the issue was resolved. Super helpful. :)

Perfect-Prezzies
Canada
3 months using the app
Syncee replied June 22, 2023

Hi there,
Thank you for your feedback. Laura is very happy to read your words. Thank you for being a member of our community! :)

September 8, 2023

Laura was very helpful with any questions I had and was able to resolve any issues within minutes!! I highly recommend Syncee!!!

SKKNOLOGY
United States
3 months using the app
Syncee replied September 20, 2023

Hi there,
Thank you so much for your review. We are happy you were satisfied with the help provided by Laura. In case of any questions, please do not hesitate to reach out to us again. We are always happy to help :)

May 30, 2022

I used Syncee after trying another similar app and found Syncee to work much better and gives me a lot of confidence to run my online store and source awesome products and suppliers.

thingsformyhouse
Australia
3 months using the app
Syncee replied May 30, 2022

Thank you so much for your 5-star review. We are more than happy to see you found Syncee to be such a helpful service for your online store. In case of any questions, please always feel free to reach out to our customer support team. We are here for you! :)

May 17, 2018

Support Team are really helpful. Great Help for my store. Thanks a lot.

Prixsale Dk
Denmark
3 months using the app
April 4, 2024

We've been using Syncee for some time now, and we're thoroughly impressed with its functionality and efficiency. It is user-friendly, and has seamlessly integrated with our Shopify platforms. The features are exactly what we needed to streamline our processes. We also appreciate the prompt support and assistance provided whenever we had questions or encountered any issues. Overall, we couldn't be happier with Syncee, and we are grateful to have discovered such a valuable tool for our e-commerce business.

The Fine Collective
United Kingdom
2 months using the app
Syncee replied April 9, 2024

Hi there,
Thank you for your review. We are super happy to see you are satisifed with the overall service Syncee offers. Thank you for being a member of our community.

Edited December 22, 2017

Very satisfied with Sycee's customer support - Imre is a keeper! Just setting up everything now and hope the support will be the same throughout. Also hope that Syncee will be able to maintain same response times as now, as you really get a swift reply to your queries. Keep it up, Syncee!

Beblackbird
Netherlands
3 months using the app
Edited May 1, 2020

So my Dropshipping journey began with Spocket where I found at least a couple of brands within EU that looked interesting. I then noticed that most products were priced well above the end customer prices found on other retailer stores on the Internet. I switched to Syncee to try my luck here, as the same products were available but with a better price.

I signed up for 4 different suppliers and waited for about 1-2 weeks to get an approval for two of them. I e-mailed the other two and they replied they don't use Syncee anymore and invited me to their own platforms which would require a deposit of 500 EUR to start with.

A few more weeks passed and I've had 3-4 orders with Syncee. I can say that as a European store, dropshipping with suppliers from the UK, the delivery times are currently 10 days+. If this has to do with COVID-19 time will tell, I hope the delivery times will improve.

I had an issue with my main supplier removing almost all of their products by accident, which caused major trouble on my shop. This was solved with haste, once I got in contact with the right people.

So to be fair the support has been okay, I've got replies with a few business hours. You will have to do most of the work contacting the suppliers yourself, as they won't login to Syncee to look at your application.

Once you get orders there's no automatic way of placing the necessary orders at the suppliers stores, you will have to do this manually which is very time consuming. Syncee says that a new future that handles this will be rolled out in the coming weeks. Can't wait and I'll update my review once this is released.

For EU stores: You will most probably also have to pay VAT for your purchase, even though it's within EU/EES. This will eat of your margins, as you will have to do it again when declaring in your own country. Make sure to talk to your suppliers about this, maybe they can help you.

Carelief
Sweden
3 months using the app
Syncee replied May 1, 2020

Sorry for the bad experience with some of our suppliers and we are happy to hear that you are satisfied with Syncee service and support.

You can leave supplier reviews in Syncee marketplace about your supplier experience.

We have already contacted the mentioned suppliers, so we will try to resolve your issues as soon as possible. Please also check your email.

April 1, 2019

Very nice app. The technical service is among the best of the best. The App itself is very reliable and easy to use. I would rate it 50 stars if i could. I fully recommend.

Lupo Rosso
France
3 months using the app