Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,884)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, which simplifies navigation and management of dropshipping stores. It effectively handles product synchronization and inventory updates, offers a broad selection of global suppliers, and integrates smoothly with Shopify. The customer support is noted for being responsive and helpful, and the advanced filtering and customization options further enhance merchant operations and product sourcing.

December 14, 2017

I've only just started using Syncee. While it took me a little while to learn the setup, Imre and his team have been great to deal with and super quick in responses. It runs smoothly and works great when all setup.

Intimatecollections
United States
3 months using the app
November 26, 2019

Great App and Great customer service will continue to use for my store if you don't know how to do something with the app or if you have tried to add inventory and you don't know-how, customer service always saves the day and it's done quicker than if you do it your self, they stay with till the end, not just tell you how to do it they make sure you are satisfied with the job :-)

IvoryRay
United States
3 months using the app
Syncee replied December 2, 2019

Thank you so much for your kind words, it is really heart-warming to see your feedback, that you are satisfied with what we offer. We are committed to helping our clients as much as we can. Please, if anytime you have a question, do not hesitate to contact us!

June 22, 2023

easy to use and navigate. i am just beginning so i am looking around and figuring things out. hopefully if things are going good i can upgrade my plan!

UniquelyB
United States
3 months using the app
Syncee replied June 23, 2023

Hi there,
Thank you so much for your feedback on Syncee. We are super that you have chosen Syncee to find and manage products. If anytime you need help using our app or finding suppliers for your product niche, please let us know! We are here for you :)

September 6, 2023

Support from Laura was really good, super prompt & solved my query. Great service. One thing I'd find really helpful is a better search function in supplier catalogues, especially where they carry thousands of products.

babboo
United Kingdom
3 months using the app
Syncee replied September 7, 2023

Hi there,
Thank you so much for your review. We are happy you were satisfied with the prompt support Laure provided, and that you love our solutions. Your feedback is really important to us. If you have any questions on how to make the most out of Syncee, please feel free to reach out to us. We are here for you.

July 27, 2023

The app has a good experience, is easy to use, has a lot off products alowed to sell. I think this app will be important to the growth off my business.

TIKTALKS
Brazil
3 months using the app
Syncee replied July 31, 2023

Hi there,
Thank you for your review. We are so happy to see that Syncee could be of great help for you growing your business. If anytime you have a question about our solutions and our marketplace, please feel free to reach out to us. We are here for you!

February 15, 2021

nice products, excellent customer service! haven't started selling their products yet but I think things will go smoothly.

Wiggly Pup Bandana
Italy
3 months using the app
Syncee replied February 16, 2021

Thank you so much for taking the time to leave an excellent rating. We wish you good luck in the future for a successful business. :)

Edited June 14, 2024

Well as promised to advise you after I have tried the product. Definitely not happy with this program and feel that it is a waste of money.

Lots of hidden fees and other subscriptions and not enough vendors for what my store needs. The vendors I considered like for Men's products/clothes only carry maybe 1 or 2 of the items and not even multiple sizes, very, very limited.

I paid the subscription in full so that I would capture the discount offered. I really had high hopes that Syncee offered exactly what I wanted in my store. But after much vetting of their suppliers, the only companies offering what I want, charge additional subscription fees.

I asked for a refund even though I know it is non refundable, because as stated, in the beginning, the program looked amazing, but then as I dug in further, it is not.

Sun of the Beach Boutique
United States
17 days using the app
Syncee replied June 6, 2024

Hi there,

We’re sorry to hear that our app didn’t meet your expectations. We also regret that our supplier selection did not meet your store's needs.

We strive to provide a comprehensive platform and will take your feedback into account for future improvements. Please know that the selection of suppliers is growing daily, so stay tuned for more upcoming brands in your niche. In case of any questions, do not hesitate to reach out to our support team via in-app chat or email. We are here for you.

September 26, 2017

This is simply fantastic application. Customer service is great and always help you with questions. Very easy to use once you understand the way it works. Customer service helped me all the time and explain what I need to do. I can only recommend it.

Sklepco
Ireland
3 months using the app
December 19, 2022

Decided to cancel my subscription and delete the app. A lot of suppliers have high prices, shipping prices, zero customers service, slow to no response. I gave up. I joined in hope of finding good suppliers but all of them are shitty except for one but I am not paying monthly fees to only use ONE good suppliers. Syncee customers is awesome but when something goes wrong between the business owner and supplier, their answer is "contact the supplier" as if its not their problem. Even Doba does a MUCH better job of handling this type of situations than Syncee. Not worth the $67/month even with coupon.

Harts Lifestyle
United States
3 months using the app
Syncee replied December 20, 2022

We are sorry to read your review. There are almost a thousand suppliers available on Syncee Marketplace from all over the world with their unique product prices, shipping prices, and conditions. We noticed that the last time you reached out to us was 2 months ago with regard to our solution. Please feel free to reach out to us anytime if you are in need of help in finding suitable suppliers and products for your business. It's important to know that Syncee is a bridge between retailers and suppliers, and we are responsible for the automated product data uploads, updates, and order data synchronization. When it comes to questions about orders or shipping, it's the supplier who you can contact directly as it's them who are responsible for the orders and shipping. We are always here and happy to help in using Syncee so please do not hesitate to contact us whenever you have a question. We are happy to guide you to the solution.

September 9, 2022

All amazing so far, we have contacted customer support, out of hours, and they got back to me and resolved my issue straight away.

everexpanding
United Kingdom
3 months using the app
Syncee replied September 9, 2022

Thank you for your review. We are more than happy to see you love the solutions we offer and that you got professional and accurate help from our customer support. We are here for you! Please feel free to reach out to us anytime you have a question.