Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,878)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient product synchronization with Shopify, ensuring up-to-date listings and inventory. They value the responsive customer support, diverse product selection, and reliable suppliers. Features like automated order processing and customizable product mapping streamline dropshipping operations. The flexible pricing plans, including a free trial, cater to various business sizes, while real-time updates and comprehensive help guides enhance user experience.

December 8, 2024

Initially the Syncee website appeared to be informative and practical during the time I was scouting dropshipping apps for my store. Then, they redesigned the interface and it seems to be counterproductive.

The redesign removed catalogs and combined the idea of a catalog within the import lists. Then, deleting products is arranged in the most complicated, counterintuitive way using a filter. Unlike Shopify when I need help, the advisors can sometimes correct/update things on my behalf. I have been trying to delete products for days only to receive the intended results then back to square one due to one small update And no one can call you at least with the plan where you have 250 products.

I can no longer easily see a supplier’s inventory before importing to my store. Importing itself is a nightmare. Initially, Syncee’s app kept overriding my changes in Shopify on select products.

Last, support is unavailable on the weekend and re-appears during odd hours if you live in the United States. They were closed Thanksgiving day and Friday even though they are based in Hungary; e-commerce is a 24 hour business which drives on holiday sales.

Cover Culture
United States
About 2 years using the app
Syncee replied December 13, 2024

Hi there,

Thank you for your feedback. We apologize for any confusion you experienced. It seems there was some misunderstanding with the product deletion process and the filter feature. Our support team provided guidance on how to set up the filter to manage your import list effectively, and we’re here to assist you further if needed.

We also understand that it may take some time to adjust to new changes to design. The intention behind these updates is to streamline processes and enhance your experience, and we’re confident that once familiarized, the new structure will provide more control and efficiency.

Regarding support hours, our team was available during the time you mentioned, including on Thanksgiving, and we’re sorry if there was any misunderstanding. We strive to provide the best quality assistance, and your feedback is valuable to us as we aim to improve your experience with Syncee.

If you need additional support, please don’t hesitate to reach out to us via in-app chat or email. We’re here for you.

November 11, 2024

We've been using Syncee for our brand, and it has truly transformed how we manage our product selection and sourcing. The vast range of quality suppliers and unique products gives us the flexibility we need to stay competitive and dynamic. Syncee’s integration with Shopify is flawless, making it easy to manage products, update inventory, and add new items to our store with just a few clicks. The customer service team is outstanding—always responsive and eager to help with any question we have.

If you're looking for a reliable and innovative solution for dropshipping or wholesale sourcing, Syncee is the way to go. Highly recommended for any e-commerce business that wants to keep up with trends and streamline product management!

GangFood™
United States
15 days using the app
Syncee replied November 15, 2024

Hi there,

Thank you so much for your kind words! We're thrilled to hear that Syncee has helped transform your product selection and sourcing process. It's great to know that our integration with Shopify and our customer service team have made your experience seamless. We appreciate your recommendation and are excited to continue supporting your e-commerce business!

September 18, 2024

Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.

Street Rider Apparel
United States
4 months using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear you enjoy using Syncee. Your suggestions are valuable, and we appreciate your support. Thank you for choosing our solutions.

November 26, 2024

Syncee has been amazing! The platform is user-friendly and has streamlined managing my online store. A special thanks to Sara for her outstanding support—she patiently guided me through setting up product uploads and automatic updates. Highly recommend Syncee for efficient e-commerce management!

Curate Co.
South Africa
18 days using the app
Syncee replied November 28, 2024

Hi there,

Thank you for the kind words and 5-star review! We're happy to hear you love Syncee. We appreciate Sara's help as much as you do, and look forward to continuing to assist you.

November 3, 2024

I would rate this app 4 out of 5 stars.

My experience with Syncee Collective Dropshipping has been quite positive. The platform offers a user-friendly interface that makes it easy to navigate through the various features. Setting up my store was straightforward, and I appreciated the extensive range of products available for dropshipping. The integration with my existing e-commerce site was seamless, and I found the syncing process to be efficient.

One of the standout features is the ability to filter products based on various criteria, which helps in curating a tailored inventory that aligns with my brand. The customer service team has also been responsive and helpful whenever I've had questions or needed assistance.

However, there are a few areas for improvement. I would love to see more in-depth analytics tools to track sales performance directly within the app. Additionally, expanding the product range in certain niches would be beneficial.

Overall, I highly recommend Syncee for anyone looking to start or enhance their dropshipping business. It has significantly streamlined my operations, and I look forward to seeing how it continues to evolve.

YARA.X6
Denmark
12 days using the app
Syncee replied November 11, 2024

Hi there,
Thank you for your review! We're glad you're enjoying Syncee. Thank you for choosing our solutions.

September 20, 2024

I just started using Syncee for my dropshipping business, and so far, I’m really impressed! The interface is clean and user-friendly, making it easy to navigate through the platform. Finding and filtering products has been a breeze, with plenty of options to customize my search. Everything feels intuitive, and I love how simple it is to get started. Looking forward to exploring more features!

LUCERA
Saudi Arabia
6 days using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your great feedback! We’re thrilled you find Syncee user-friendly and intuitive. Enjoy exploring more features, and we appreciate your support!

September 19, 2024

Really good product selection. The App is very easy to use and provides high level of automation for pricing and other updates.

Naturely
United States
3 months using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your review! We're thrilled to hear you appreciate our product selection and find the app easy to use with high automation for pricing and updates. Happy selling!

November 27, 2024

I've been using Syncee for a week, and I'm convinced! Setting up products was smooth, and the catalog has great variety. The app is easy to navigate, and so far, everything has worked seamlessly.

Mariposa
Hungary
7 days using the app
Syncee replied November 28, 2024

Hi there,

Thank you for your review. We're thrilled to hear that you're enjoying your experience with Syncee! It's fantastic to know that the setup process was smooth and you're impressed with the products available on Syncee.

November 27, 2024

First time we had to contact Syncee support, and Sara was great at helping and navigating!

Pure Eco Living
Cyprus
About 2 months using the app
Syncee replied November 28, 2024

Hi there,

We're glad to hear that Sara was able to assist you effectively. Your satisfaction is our top priority, and we're committed to providing excellent customer support.

September 12, 2024

Thank you Sara for your assistance tonight. My problem, even though to me seemed like a basic, amateur query, was handled with professionalism and my problem was resolved promptly. A huge relief, so thank you!!!

AquaSILK
Australia
3 months using the app
Syncee replied September 25, 2024

Hi there,
Thank you for your kind words! We're thrilled to hear that Sara assisted you so professionally and resolved your issue promptly. Your relief means a lot to us, and we appreciate your feedback!