Reviews (212)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for automating bookkeeping and accounting, reducing time spent on these tasks. It integrates well with Xero and QuickBooks, syncing transactions from Shopify, PayPal, Stripe, and Amazon. Features like customizable rules and auto-sync for historical data are appreciated. The app performs reliably once set up, and customer support is often praised for being responsive and knowledgeable, enhancing the user experience.

February 7, 2026

This app saves our company a significant amount of time. Their customer support is very help and quick to respond.

Emerge Apparel
United States
About 4 years using the app
April 22, 2026

I was looking for an app which can help me record all my transactions from Shopify and Stripe to Xero and I decided to try Synder. Synder provided great ease of book keeping syncing both my Shopify and Stripe into Xero seamlessly. Bit of set up is needed although it is easy enough to figure out on my own without needing to contact support.

Tack GPS Location Tracker | Singapore
Singapore
3 months using the app
January 29, 2026

Synder has reduced the administration of our accounts significantly. We integrate 2 Shopify stores with Xero, and we have added a number of custom developments as well. The Synder team have been excellent in assisting with this, particularly Hendrick who has guided us though each stage with clear communication on timelines and what can be achieved.

Avery Row Wholesale
United Kingdom
Almost 2 years using the app
January 1, 2026

We could not survive without this app. It was easy to set up once we got our accounts right. The amount of time it now saves us from a bookkeeping point of view is crazy.

Le Bon Choix Bakery
Australia
About 1 month using the app
October 16, 2025

We are using Synder service on two stores. So far everything works well, it helps a lot with accounting (sync to Xero). Matching of payment transactions from paypal with actual order saves a lot of time. Good admin panel with detailed information, filtering and error messages help to solve some issues like items out of stock etc.

FlightScope Japan
Japan
About 2 years using the app
October 30, 2024

Clarissa helped resolve a sync classification issue between Shopify and QBO. We started a second store and were having issue with separating transactions for each store. Her support was very helpful and will save us a lot of time going forward in managing the books in QBO. Thanks Clarissa

YaYaYum Boards
United States
About 4 years using the app
Edited June 21, 2025

I recently had the pleasure of working with Clarissa from the Synder Support Team, and she truly went above and beyond to solve my issue. I needed to direct taxes to different accounts for AZ and CA. Clarissa provided a creative and effective workaround that allowed me to achieve my goal.

She patiently walked me through the process of disabling the Apply Taxes setting in Synder and creating rules to map taxes to the correct accounts in QBO. Her instructions were clear and easy to follow, and she even tested the solution on her end to ensure it would work for me.

Clarissa's dedication to finding a solution and her thorough explanations made a significant difference. Thanks to her, my accounting process is now streamlined and accurate. I highly recommend Clarissa and the Synder Support Team for their exceptional service and problem-solving skills!

VanUp Offroad
United States
Over 2 years using the app
September 3, 2024

Synder has completely transformed how I manage my accounting tasks. Its seamless integration has significantly reduced the time spent on manual tasks by automating them. The system's intuitive interface makes it easy to navigate, even for non-technical users. I recently needed help, and Natalie assisted me tremendously. She was patient and knowledgeable. In today's world, good customer support and care are hard to come by, so this definitely earns Synder extra stars. Thank you, Natalie.

I will wait for the Synder team to create an integration so that QB inventory increases as Shopify inventory increases. I'm keeping my fingers crossed. Apart from that, they are great.

Source & Self
United States
Over 1 year using the app
May 20, 2024

Sali and the Synder team were incredibly helpful and spent 40-60 min with me asking great questions and helping me identify the sync issues i had. Very appreciative for their customer service and thank you especially to Sali for all her support.

Great product and great team!

Plant Cell Technology
United States
11 months using the app
June 16, 2025

Synder helps me enormously by simplifying the process of reconciling payments from Shopify and PayPal into my Xero accounting platform. Before Synder it was an almost impossible manual process, but with Synder it's a simple one-click process.
Setup would have been complicated for me, but the Synder support team did it all for me. Could not have been easier.
And when needed, Synder support were both responsive and helpful in helping me through additional setup issues where my lack of knowledge was the limiting factor!!
Yes, it's a little expensive, but if I think of what I'd have to do if I didn't have Synder - well, it would be impossible!
Recommended.

SLBMoto
United Kingdom
7 months using the app