Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to simplify and automate accounting processes. It efficiently syncs transactions from various platforms into accounting software like QuickBooks and Xero. Merchants appreciate its multi-currency handling, sales tax management, and customizable features. The seamless integration with accounting software and reliable performance are also praised. The customer support is noted for its responsiveness and expertise. The user-friendly interface, easy setup, and ability to handle complex stores and import historical data are valued features. The pricing is considered reasonable, making it a cost-effective solution for automating inventory management and order syncing.

January 31, 2023

I was skeptical about whether or not I needed this and was almost ready to bail on it, but then was won over by a FANTASTIC support team (Helen in customer success and then I got Andrew a few times over chat) that helped me get everything up and working and then were SUPER receptive to getting feedback and suggestions on how to improve things. Everything is REALLY customizable which is awesome - it takes a little bit of extra work to get it set up, but once its done its done and everything just WORKS.

Cru Candle Co
United States
About 2 months using the app
January 30, 2023

Customer support has been great. The chat time is almost immediate for support. With a few things that haven't worked properly the support has been timely.

The product does almost everything we'd want it to do. We were previously entering monthly journal entries. Now we've got granular sales data on our roughly 4500 transactions per month.

Make no mistake, there's work getting the integration to do everything you need it to, but our experience has made it absolutely worth the challenge.

Revelation Wellness
United States
About 1 month using the app
May 11, 2023

We shopped around looking for a better way to import our transactions into QBD. We have a complex Shopify store and our QB is hosted on Right Networks. After some tries and fails, we found Synder. We have had tremendous support from their support department! They are quick to respond and even if a solution is not readily available, they never give up and keep trying until they can, or they send it to the development team to see if it is something that can do in the future. Great folks, great products!

United States
3 months using the app
Edited November 11, 2022

During the initial review of the product, Andrey's support really helped me with understanding how to utilize Synder for our needs. The setup process is very important but once you get that going the sync work quite well.

EATABLE™ Popcorn
21 days using the app
September 12, 2023

There's a lot of Xero to Shopify apps, lots of them with limited or overly expensive functionality. Synder are stand out so far especially with regards to their customer service. I got Andrew on a chat and rather than direct me to 'help articles' - he carefully explained and problem solved all of the technical issues I was facing. This is the difference that will get me to subscribe to a service that actually solves my challenges. Fantastic so far. Highly recommend.

Marketplace Supplies
6 days using the app
February 9, 2023

I chose to go with Synder for one of my eCommerce clients. I am so glad I did. Liza Nikanovich is part of the support team at Synder and she helped me with the integration of QBO, Shopify & PayPal. Liza is professional, thorough, detailed, and a real pleasure to work with. When running into issues during the integration, Liza solved them. I could not have done it successfully without her help. I have used other apps and the support is nothing like I have experienced so far with Synder. Support is such a key component for a successful outcome for our clients. Many thanks to LIza and Synder!

United States
6 days using the app
December 11, 2022

Great app has made working with our accounting software easy. Support was so helpful in setup and configuration questions. Everything has been smooth and easy to use. Saves so much time each month having this level of automation.

Daniel J Gregory Photography
United States
About 1 year using the app
April 4, 2023

I've tried a few integration apps before and so far Synder has worked best for me. Felix has been a great help in assisting me with some issues I was facing. I would recommend for easy & smooth integration process.

Natana Wear
United States
3 months using the app
May 8, 2023

Synder has worked really well for my business! The syncing has made it SO much easier to manage sales tax and the various payment streams (Paypal and Shopify). Customer support is AMAZING; George and Vita have been super helpful and attentive. I have no experience with accounting and they have been really patient and explained everything in a way I can understand. Highly recommend!!

Casa Granada
United States
About 2 months using the app
September 12, 2023

This app is highly beneficial and can significantly reduce manual work. Their support team is exceptional, always ready to help, and resolves any issue within seconds.A special shout out to Kay and Felix who were extremely helpful during the setup processes

Vital Reaction
United States
22 days using the app