Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, PayPal, and QuickBooks, simplifying sales tax and payment management. They appreciate its user-friendly interface, customization options, and multi-currency and sales channel handling. The app is praised for its detailed transaction breakdowns, high-volume transaction handling, and historical data syncing. Merchants report a significant reduction in workload and easier accounting processes. The customer support team is frequently commended for their exceptional service. The app's pricing is seen as reasonable for the value it provides.

September 4, 2022

This app has already saved many many hours reconciling our accounts, having previously done this manually for shopify, amazon and ebay sales. 5 STARS!

Rhino Build
United Kingdom
About 2 months using the app
March 29, 2023

As a franchisor with multiple franchisees, this app is savings us valuable time. I am also very impressed with their response time when help is needed. Thank you George and keep up the great work Synder!!

Perfect Skating Denver
United States
About 2 months using the app
February 24, 2021

We migrated from Sage50 to QBO and we used snyder to import transactions into QBO and it worked great. I had a question and the chat was fast and Kiryl was able to answer my questions quickly. Great service.

Lynn & Liana Serveware
Canada
About 2 months using the app
January 31, 2023

I was skeptical about whether or not I needed this and was almost ready to bail on it, but then was won over by a FANTASTIC support team (Helen in customer success and then I got Andrew a few times over chat) that helped me get everything up and working and then were SUPER receptive to getting feedback and suggestions on how to improve things. Everything is REALLY customizable which is awesome - it takes a little bit of extra work to get it set up, but once its done its done and everything just WORKS.

Cru Candle Co
United States
About 2 months using the app
November 15, 2021

Liza Nikanovich was great to deal with and answered all of my questions.I highly recommend. Very friendly!

Powder Paws Snowshoes
Canada
About 1 month using the app
April 13, 2022

I am currently using Synder with two clients and I am adding a third to the platform this week. This is an excellent integration app and I highly recommend it. As a bookkeeper with many retail clients, both brick & mortar and online, it is extremely time consuming to integrate Shopify data. Shopify is particularly troublesome (as opposed to Square) because the platform's payouts do not match with the days that the transactions were made. It takes hours to sort through their reports and come up with some kind of "order" manually that will match with Quickbooks. Synder takes care of this task. The staff are extremely helpful and if you take the time to listen to their suggestions, they will set things up for you so you can actually see your data with little work on your end. Specifically, Synder brings in each and every Shopify transaction, then breaks it up by sales, fees, taxes, returns, discounts, and more. It then will match the payouts from Shopify with these transactions and the results are seamless. I honestly save countless hours a month with this app. Soon I will be testing out the "class" system with Synder--which will allow me to sort sales for retailers who do both in store & online transactions. We will be setting up Synder with rules so the sales feed into one of those two classes in Quickbooks reports. I have a lot of confidence in their staff and I will check back in to let you all know how this more advanced integration works out! Finally, I should mention that Synder also works great with PayPal and Stripe. I have not used it with Square--yet--but I assume the results will be superb. I actually really urge bookkeepers to try out Synder. I see it as a partner essential to my growth and expansion, especially as the world becomes more automated and data becomes more difficult to discern without some kind of help with integration. Thanks Synder!

The Sunshine Prophecy
United States
About 1 month using the app
December 29, 2022

Very easy to setup app, Andrew walked me through my first time setup and easily connected all my sales channels to import into my accounting software. Thank you, very helpful and quick to respond!

LeftLamp
United States
About 1 month using the app
January 30, 2023

Customer support has been great. The chat time is almost immediate for support. With a few things that haven't worked properly the support has been timely.

The product does almost everything we'd want it to do. We were previously entering monthly journal entries. Now we've got granular sales data on our roughly 4500 transactions per month.

Make no mistake, there's work getting the integration to do everything you need it to, but our experience has made it absolutely worth the challenge.

Revelation Wellness
United States
About 1 month using the app
December 26, 2022

The initial set up call was very helpful. The Support Member George Bylin was very proactive and help us navigate the configurations of the orders of Shopify and PayPal.

Skills Creative Studios, Inc.
United States
About 1 month using the app
December 2, 2022

This app has had its up and downs (mostly user getting used to how it functions), the team at synder has always been quick to help and the app has only gotten better since using it. The integration between multiple platforms is a huge benefit.

menta sewing patterns
Canada
Almost 2 years using the app