Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Shopify, PayPal, and QuickBooks, simplifying sales tax and payment management. They appreciate its user-friendly interface, customization options, and multi-currency and sales channel handling. The app is praised for its detailed transaction breakdowns, high-volume transaction handling, and historical data syncing. Merchants report a significant reduction in workload and easier accounting processes. The customer support team is frequently commended for their exceptional service. The app's pricing is seen as reasonable for the value it provides.

December 2, 2022

This app has had its up and downs (mostly user getting used to how it functions), the team at synder has always been quick to help and the app has only gotten better since using it. The integration between multiple platforms is a huge benefit.

menta sewing patterns
Canada
Almost 2 years using the app
November 17, 2020

Sync is extremely useful, and live support is a big plus. Kay was extremely helpful in walking me through setup and troubleshooting.

EDHREC Shop
United States
About 1 month using the app
April 6, 2021

Ted from the customer support is very helpful and makes your life easy when it comes setting up the app.

MoonVella
Canada
About 1 month using the app
May 24, 2021

I am using this app to sync my Shopify data with QB. It's super easy to use and when I did have a question regarding reconciliation, Lizzie helped me through it with some easy to understand resources. Would recommend to anyone looking to make the Shopify > QB process smooth!

BUCKETS
United States
About 1 month using the app
December 3, 2021

Very happy with the onboarding service I received from Tony, looking forward to a seamless integration.

Earth Fairy
Australia
About 1 month using the app
Edited December 22, 2023

Downgrading my rating for the app. In the beginning when the integration was under a different version it worked very well with a few minor glitches - easy fixes in QBO. However, the new integration is causing a lot of extra work and my level of confidence for the app has dropped significantly,
This app uses the Product Title (Shopify) to map to the Name in QBO, not sku to sku. Skus are "unique" however Product Titles may not be, Synder randomly creates new products requiring a lot of manual work to fix.. Random transactions, in random accounts, app indications a "complete sync" however in QBO it's missing products on the invoices.

I will continue to use this app and once my subscription is up I will research and find something else. It's better then nothing.

Original review: This is an amazing App...Felix has been amazing answering any and all my questions no waiting for responses regardless of your time zone. Reconciling has never been easier Synder keeps my tax accurate making filing PST/GST/HST (Canadian) a breeze. Super easy set up, great communication with the developer, t My only regret is not finding this app earlier! The past month has been a breeze, reconciliation was insanely quick!

Maple Airbrush Supplies
Canada
Over 2 years using the app
Edited July 30, 2021

Synder is a great app that covered all the bases in terms of my Shopify Quickbooks integration: Shopify Payments, Payouts, PayPal, Gift Cards and Canadian Tax rules all sync perfectly. Ted and James were invaluable in getting me setup properly. I am excited to save a whole bunch of time! Thank you

Sunja Link Body Shoppe
Canada
29 days using the app
Edited June 25, 2021

Great support. I had great help from Helen who set up my CSV file. Thank you, Helen. Wonderful service.

Maap Studio
United Kingdom
28 days using the app
February 18, 2021

Had some trouble setting it up at first, but Tony really came through and the app is exactly what I needed to focus on sales and not stress about accounting.

Air Daddy
Canada
28 days using the app
April 20, 2022

accounting made easy and stress free. worth every penny. easy to set up and great follow up support available

Protectapole
United Kingdom
27 days using the app