Reviews (275)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate accounting tasks, seamlessly syncing sales, fees, taxes, and inventory with platforms like Shopify and Xero. It features an intuitive interface and offers robust customization options for transaction management. The app supports multiple e-commerce and payment platforms and provides excellent customer support. Additional resources like a YouTube channel and web demos are available to help merchants maximize its benefits.

December 3, 2021

Very happy with the onboarding service I received from Tony, looking forward to a seamless integration.

Earth Fairy
Australia
About 1 month using the app
Edited July 28, 2023

This product is great for recording costs on Amazon in QB. However, it does not come "out of the box" and it will take hours of programming on your side and continued back and forth via email to get things just right.

You have to advocate for your company and your books as the onboarding only covers a small portion of the specific rules and fees you will incur selling on Amazon.

Furthermore, be careful about potential price changes after you are in their ecosystem.

We have also been waiting on the Walmart fees integration for over a year. Each month, it is a month away from production, but it has yet to come to fruition.

American Hospital Supply
United States
Over 2 years using the app
Edited December 22, 2023

Downgrading my rating for the app. In the beginning when the integration was under a different version it worked very well with a few minor glitches - easy fixes in QBO. However, the new integration is causing a lot of extra work and my level of confidence for the app has dropped significantly,
This app uses the Product Title (Shopify) to map to the Name in QBO, not sku to sku. Skus are "unique" however Product Titles may not be, Synder randomly creates new products requiring a lot of manual work to fix.. Random transactions, in random accounts, app indications a "complete sync" however in QBO it's missing products on the invoices.

I will continue to use this app and once my subscription is up I will research and find something else. It's better then nothing.

Original review: This is an amazing App...Felix has been amazing answering any and all my questions no waiting for responses regardless of your time zone. Reconciling has never been easier Synder keeps my tax accurate making filing PST/GST/HST (Canadian) a breeze. Super easy set up, great communication with the developer, t My only regret is not finding this app earlier! The past month has been a breeze, reconciliation was insanely quick!

Maple Airbrush Supplies
Canada
Over 2 years using the app
Edited July 30, 2021

Synder is a great app that covered all the bases in terms of my Shopify Quickbooks integration: Shopify Payments, Payouts, PayPal, Gift Cards and Canadian Tax rules all sync perfectly. Ted and James were invaluable in getting me setup properly. I am excited to save a whole bunch of time! Thank you

Sunja Link Body Shoppe
Canada
29 days using the app
Edited June 25, 2021

Great support. I had great help from Helen who set up my CSV file. Thank you, Helen. Wonderful service.

Maap Studio
United Kingdom
28 days using the app
February 18, 2021

Had some trouble setting it up at first, but Tony really came through and the app is exactly what I needed to focus on sales and not stress about accounting.

Air Daddy
Canada
28 days using the app
April 20, 2022

accounting made easy and stress free. worth every penny. easy to set up and great follow up support available

Protectapole
United Kingdom
27 days using the app
November 11, 2020

Imported transactions from about 2 years ago. It works well thus far and the support team is very responsive. Takes some setting up but once you have it nailed down it imports everything accurately.

truHugs Weighted Blankets
United States
27 days using the app
July 16, 2023

best program ever easy to use, the tech support is worldclass!!!. The ability to trace and track all the entries in Xero has made the whole reconciliation process so much easier

zoe kratzmann
Australia
26 days using the app
April 14, 2023

Synder has been a great solution to importing our Shopify data in to Quickbooks. I was having an issue syncing some data and Andrew at Synder quickly solved my problem, and even restored my syncs without question!

Joyful Dirt Organics
United States
25 days using the app