Reviews (215)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate accounting tasks, seamlessly integrating with platforms like Shopify, PayPal, and QuickBooks. It saves significant time by managing sales, fees, taxes, and customer data, and features auto-sync, historical transaction import, and duplicate protection. The user-friendly interface and responsive customer support, known for personalized and proactive service, are also highly praised.

June 24, 2022

Used this app to integrate with Quickbooks. Needed to transfer all PayPal transactions to Quickbooks and it worked great with Synder. Definitely worth it.

MacKinnon Watches
United Kingdom
3 minutes using the app
November 13, 2021

George from support was able to clarify all my questions and help me configure correctly the connection between shopify, stripe and quickbooks.
This kind of accounting setup is not usually easy but here the support made all the difference. I recommend strongly.

Pamplemousse Peluches
France
About 2 hours using the app
October 14, 2024

I appreciate the qucik reply and fast resolvement of my problems.

Better Feet LLC.
United States
5 days using the app
December 28, 2023

Found this app through the app store. Does the job well and as described. Only complaint is the inability to accept multiple currencies with the smaller plan. We sell in both the U.S. and Canadian markets, but don't have enough sales to justify paying the larger monthly fees.

Bare Knitwear
Canada
About 3 years using the app
CloudBusiness Inc replied January 4, 2024

Hello, thank you for choosing Synder and leaving your review. We are glad our app serves your needs. All our plans are tailored based on client feedback to align more closely with diverse business requirements, ensuring that you are not paying for the features you do not use. Our Medium tier, which offers the multicurrency feature, is not only about larger transaction volumes, it is also about valuable tools like instant sync and smart reconciliation that you use everyday to handle your transaction data, as per our records. Recognizing different business scales, we provide not only a yearly discount but also a progressive discount for the annual plan subscribers, which can go up to 10%. For personalized assistance or to discuss the right plan to meet all your needs, please contact us at help@synder.com. Our team is eager to find the best solution for you.

September 9, 2024

Rosalyn + Rae
Australia
About 1 year using the app
October 26, 2023

It worked from day one. I had one minor issue where i could not find a setting, but Marko showed me where it was in 3 minutes via chat session! I'm talking FAST response in chat and right to the fix!

Synder is perfectly working with Quickbooks as we use it....and with shopify too....everything is smooth and working great.

Kingdom Medical Equipment, LLC
United States
28 days using the app
September 28, 2023

It's a great app, it is excellent to sync Shopify and QBO!

Glass Commerce
United States
3 days using the app
September 15, 2023

George was extremely helpful and walked me through the entire setup from start to finish. We tested transactions to ensure they were coded correctly within our accounting system. We work with multiple selling regions and multi-currencies and George was knowledgeable on all required Xero settings. The process was very Smooth. Thank you George and Synder!

Shelby E-bikes
United States
1 day using the app
September 8, 2023

It has cut my workload in half. Its just great to be able to sycn between shopify and xero.

Gibraltar FA
Gibraltar
15 days using the app
August 17, 2023

Four stars for now just for their service team, but I anticipate this going to five once I've got my setup fully complete.

I am still in the setup and testing process with Synder but I have been getting great service from the chat team. Andrew, in particular, has been super helpful in getting me on the right path. The team is quick to respond, knowledgeable and follow up appropriately without me having to initiate. They stand by their product.

The Wakaya Group
United States
5 months using the app
May 14, 2023

Thoroughly satisfied with this app so far. It completely simplifies my bookkeeping. Seems to be reliable so far in importing all of my Shopify and Paypal sales (multiple currencies). Am yet to delve deep into all of the functionality it can offer but so far so good. Customer service is very responsive and helpful.

Padded Pawpaw
United Kingdom
3 days using the app
May 7, 2023

Snyder helped me sync historical data after I had issues with another app. It brought over whole sales orders which is exactly what I needed.

Luxaskin
United States
Over 2 years using the app
April 23, 2023

Synder works well and is efficient and easy to set up. It has made tho whole accounting process a lot easier. Customer support is very reactive and there are lots of tutorials available when you need help

RonaRigs
Australia
30 days using the app
April 14, 2023

Synder has been a great solution to importing our Shopify data in to Quickbooks. I was having an issue syncing some data and Andrew at Synder quickly solved my problem, and even restored my syncs without question!

Joyful Dirt Organics
United States
25 days using the app
April 13, 2023

Synder has been a game changer in synching and keeping up with our books. We started our business doing everything manually between Shopify and Quickbooks, but using a tool like Synder has been integral in helping us scale and grow.

FAX Jewelry
United States
30 days using the app
February 27, 2023

Great tool that covers all needs of syncing Quickbooks Online to PayPal and Shopify. Had a quick chat with Andrew in support. He took the time to understand my question and review it deeply. As a customer, you cannot ask for any better service.

The Broken Pack
United States
About 19 hours using the app
February 13, 2023

Works Great! Special thanks to Kay Reel who gave us incredible support to setup our QBO with 2 other platforms.

Starla Wines
United States
4 days using the app
December 29, 2022

Very easy to setup app, Andrew walked me through my first time setup and easily connected all my sales channels to import into my accounting software. Thank you, very helpful and quick to respond!

LeftLamp
United States
About 1 hour using the app
December 20, 2022

Very easy app to setup and I was able to import historical data after searching for a way to integrate with Quickbooks Online.

Londe & Company
United States
About 1 hour using the app
November 28, 2022

Synder has been very useful for syncing transactions in our business. It's made accounting a breeze!

Results Physical Therapy Tools
United States
Almost 2 years using the app
November 16, 2022

Synder was recommended to me by our new bookkeeper. Thus far it seems to be working out perfectly as we have multiple sales channels and Synder connects QBO with all of them. Additionally, when I needed help I chatted with Andrey and he was quick to answer and incredibly helpful. Great product, great service.

OmniGear
United States
19 days using the app
November 11, 2022

This app has made transferring Shopify transactions over to quickbooks so easy! The support team and George was great too at helping me looking into some issues I encountered.

Live by Grace
United States
22 days using the app
October 27, 2022

Customer service response time is very good. Andrey was very helpful with addressing my questions and helped me resolve my issues quickly.

Buckfeather
United States
About 2 months using the app
October 7, 2022

Synder provides thorough integration for many platforms with lots of functionality and a very responsive support service. Highly recommend!

Alphabet Brewing Company
United Kingdom
7 days using the app
September 23, 2022

Im a one-man show and the app is really helpful for streamlining processes. The support is very quick to respond and helpful

The Good Tee
Canada
8 months using the app
August 30, 2022

Makes our accounting simpler and has saved a lot of time and headache. Easy to use once set up and the UI is simple and intuitive. Reasonably priced compared to other similar apps. Would happily recommend for syncing with Shopify.

Diatranz Otsuka Ltd
New Zealand
1 day using the app
August 13, 2022

Synder has been the perfect solution to integrate all of our sales channels into Xero and account for fees all in one go. Highly recommend.

Facio
Australia
8 days using the app
Edited August 4, 2022

Been loving this app. It makes my bookkeepers life so much easier! Customer support is typically quick to respond to any questions as well!

Heather Grace Skin Care
United States
9 months using the app
July 26, 2022

This app has helped us sync all of our transactions in Quickbooks. It's been improved our process tenfold!

Thriversity
United States
15 days using the app
July 19, 2022

Best app I have found for Xero integration. And having the option to sync other payment providers is a bonus, and not something offered by the other apps i have tried.

Ali And Dee
New Zealand
About 22 hours using the app
July 8, 2022

I trial it with Etsy and Shopify, I can tell the integration is mazing works well. I moved only because it is able to track Shopify payout fees that keeps my records correct and I am not required to enter it myself. I wish this app would be cheaper, there is a limit on synchronisation and is very limited for small sellers. This would be something good to offer a better plan for small (home) business.

Jays Customs Apparels
Australia
About 2 hours using the app
June 20, 2022

Easy way to record all the transactions in accounting software. Customer support if fast and efficient. I wish they added more transactions per plan.

YaYaEcoDesign
United States
6 months using the app
June 4, 2022

There is a guided set-up to get you started easily. Once that was in place I had a few questions which were answered quickly with simple and workable suggestions. I spent a few hours on the set-up and getting to know it because I wanted to understand the detail. Immediately the time savings were apparent and I no longer feel that I would need to hire a bookkeeper or dedicate a day (or more) a month to bookkeeping myself.

Stocking Riot
Australia
15 days using the app
March 22, 2022

Synder is the best sync system I've found for ecommerce and quickbooks. Simplifies and automates the whole bookkeeping process.

OmniFit
Canada
About 2 hours using the app
February 22, 2022

This app is perfect for syncing your QB to Square & Shopify. I am very pleased with the setup being very easy.

KhuenPhu
United States
11 minutes using the app
February 11, 2022

I am using Synder for Shopify to sync multiple payment gateways and Xero. So far it has been very easy to implement and use. It saves us a lot of time with our bookkeeping.

Kiddie Co
Australia
2 months using the app
February 1, 2022

This app has saved me so much time when it comes to my taxes. Keeps my books organized and anytime I've needed help, their customer service has been great!

Nevaeh Dolls Boutique
Canada
About 1 year using the app
January 31, 2022

This great app helped automatically connect my Amazon, PayPal, Etsy, and eBay sales with QuickBooks. It helped me get current and organized. Also, Lizzie walked us through the setup process and ensured data was transported to QuickBooks correctly. Thank you for making this APP, so simple to use.

MX Crafts Shop LLC
United States
11 days using the app
January 25, 2022

Excellent App. Live saver especially if you have a lot of transactions to deal with. Support has also been great.

Tektronyx
United States
About 3 hours using the app
January 25, 2022

good software, made to purchase more credits to import historical orders which is a pain but it still works well.

TrendCornerUK
United Kingdom
41 minutes using the app
January 15, 2022

Works well and has a small but simple learning curve. Highly recommended to sync with Shopify. Although slightly more expensive than some other apps, this one is well worth the extra cost. It has helped make our accounting more simple.

little buddy studio
Canada
4 days using the app
January 6, 2022

Great app and customer service! Easy to use and friendly people to help you with your accounting journey!

Woodocity
Hong Kong SAR
About 4 hours using the app
December 22, 2021

We use synder and it is such a time saver. I recently needed help with reconciliation and Yar got on the chat super quick and resolved the issue.

Little Lives PPE™
United States
About 1 year using the app
December 2, 2021

We love Synder as it automates things so nicely. Our bookkeeper was very happy we signed up and are using this app. Highly recommended!

Priority Goodies
United States
5 months using the app
October 13, 2021

Synder really helps us integrate all of our sales into Quickbooks so we can get a handle on our inventory, profits & full accounting. Highly recommend

Joy2b
United States
22 minutes using the app
October 3, 2021

Great for syncing Shopify transactions with pretty much any other app you can think of. Very user-friendly and nice to navigate. Highly recommended!

SaaS Design
United States
19 days using the app
September 18, 2021

This app is a game changer for any e-commerce company's accounting. It allows us to set up rules to assign classes and locations based on factors like e-commerce platform, payment method, SKU, etc. It can take some trial and error to get things set up for a more complex e-commerce business, but once its up and running, its smooth sailing! Saves my accoutning firm HOURS per client each month. Worth the money.

Hattie Rex
United States
3 months using the app
September 14, 2021

Great app, was doing everything manually before I came across Synder. Will save you so much time. 100% would recommend.

UK SCOTS LTD
United Kingdom
4 months using the app
August 21, 2021

One of the best apps to sync Shopify orders/payments with QuickBooks. Been using it for 2 months now and I am extremely happy with their support and the system.

WebOrange.com
United Arab Emirates
About 1 month using the app
July 8, 2021

This app saves me so much time. It syncs all my transactions so I don't have to. Live Chat Support is great!

HowtoMoonshine
Canada
8 months using the app
June 29, 2021

I love this app for my Shopify store. I never have to worry about ensuring my QBO is up-to-date. And Lizzie was helpful by reaching out to ensure all was well with my account.

Groove Chocolate
Canada
7 months using the app
June 21, 2021

This app really simplified and shorten the time I spend on reconciliation. I definitly recommand it. Also customer service agents are really helpful. - Nathalie

Keevo
Canada
13 days using the app
Edited June 17, 2021

This app is a life saver! It helped me to get current and organized, now staying organized will be so much easier. Thank you for making my life easier! And when I needed help, Kiryl was spot on and speedy! Thanks, Kiryl! Update 6/17 Today I needed help and Lizzie and Tony from Tech were amazing! speedy solution!

Change Her Story
United States
2 months using the app
June 16, 2021

I've used this app with several companies, and it always works so easily and efficiently. They have a great support staff. I was especially grateful to work with Kiryl who answered all my questions quickly and clearly. Would definitely recommend!

Pineapple Primitives
United States
About 1 hour using the app
June 8, 2021

Great stuff. Works with Amazon and works with Shopify and works with quickbooks. Everything that I needed.

Protection Evolved
United States
About 22 hours using the app