Accounting sync ‑ Synder , 260 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with Shopify and QuickBooks Online, offering a high level of customization and automation in managing accounts. Features like smart rules, manual sync options, and multi-channel, multi-currency support are appreciated. Merchants value its ability to automate reconciliation, sync historical data, and categorize transactions. The intuitive interface and efficient customer service are also praised. It's particularly beneficial for businesses using QuickBooks Online, saving significant time in accounting tasks.
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Synder is the best sync system I've found for ecommerce sales data. Simplifies and automates the whole process, and their customer service is great (especially Lizzie, thank you!)
Works Great! Special thanks to Kay Reel who gave us incredible support to setup our QBO with 2 other platforms.
The service from the customer support time is great. Keith especially has been an amazing help!
As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.
Thoroughly satisfied with this app so far. It completely simplifies my bookkeeping. Seems to be reliable so far in importing all of my Shopify and Paypal sales (multiple currencies). Am yet to delve deep into all of the functionality it can offer but so far so good. Customer service is very responsive and helpful.
This app has been a HUGE timesaver. The ability to bring over all of the transactions from Shopify and Amazon has saved me a ton of time, and the personalization options within the app make this process so much easier.
I also had a great initial introduction/setup call with Helen from support. Huge fan of this app so far.
Synder is great. What makes it great is the customer service. Syncing transactions across platforms is a bit of a daunting task, but Tina made it easy for me and my company. The only downside of the app is that it does not allow for push data from QBO to my marketplace apps (such as shopify). When you are trying to manage a large complex inventory you need to be able have QBO speak to the marketplace when new inventory has been purchased so it knows to restock. We actually solved this using another app that was free. But unlike other apps like A2X this app allows me to utilize QBO's built in inventory product costing which allows us to get accurate cost of goods sold reporting. Other apps like A2X require that you manually update the cost of goods sold in their system. When you are managing an inventory of hundreds of parts that change all the time this is a non-starter. Synder is the only product we have found that is reliable and has excellent customer service.
Customer service response time is very good. Andrey was very helpful with addressing my questions and helped me resolve my issues quickly.
Love how this app allows me to integrate so many payment platforms. I was a little confused how to setup the account, so I reached out to customer support for help. Ted was amazing! He was patient and guided me step-by-step to a successful setup!
Kiryl explained to me that the transactions sync after the payout to the bank is received. I love this app and it saves us hours of time consuming labour to manually key in orders into quickbooks. Highly recommend.
The support is really good at working with you on figuring out how to best sync data into your system and the rep I had, Kiryl, was able to give me the technical information I was looking for to finalize my decision on moving forward. The data that gets pulled is very easy to sync and matches correctly instead of using journal entries like other software I've used. I definitely recommend this if you're using Shopify and Paypal for your business because it will help centralize the data you need as a business owner or bookkeeper.