Reviews (275)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate accounting tasks, seamlessly syncing sales, fees, taxes, and inventory with platforms like Shopify and Xero. It features an intuitive interface and offers robust customization options for transaction management. The app supports multiple e-commerce and payment platforms and provides excellent customer support. Additional resources like a YouTube channel and web demos are available to help merchants maximize its benefits.

November 16, 2021

Using this app to sync our E-Commerce stores with QBO. The customer support has been very very helpful. So far very pleased with the app.

QS Components
United States
4 months using the app
September 12, 2023

There's a lot of Xero to Shopify apps, lots of them with limited or overly expensive functionality. Synder are stand out so far especially with regards to their customer service. I got Andrew on a chat and rather than direct me to 'help articles' - he carefully explained and problem solved all of the technical issues I was facing. This is the difference that will get me to subscribe to a service that actually solves my challenges. Fantastic so far. Highly recommend.

Marketplace Supplies
Australia
6 days using the app
Edited June 28, 2021

The app helps a lot with seamless workflow integration. Once you are done with the initial set-up (e.g. linking your platforms where Snyder's customer service is top notch support), everything is just automated - a true time saver!

TRADE-X Distribution
Switzerland
4 months using the app
February 9, 2023

I chose to go with Synder for one of my eCommerce clients. I am so glad I did. Liza Nikanovich is part of the support team at Synder and she helped me with the integration of QBO, Shopify & PayPal. Liza is professional, thorough, detailed, and a real pleasure to work with. When running into issues during the integration, Liza solved them. I could not have done it successfully without her help. I have used other apps and the support is nothing like I have experienced so far with Synder. Support is such a key component for a successful outcome for our clients. Many thanks to LIza and Synder!

NAFO OFAN
United States
6 days using the app
October 17, 2023

I am a QBO user. Today was my 1st day using Synder. I chatted with Andrew today who was very patient while helping navigate through Synder. He was very helpful. I have a lot to learn, but if the customer service continues to be this good, I am sure I will learn a lot.

RAD Roller
United States
4 months using the app
March 15, 2022

Synder is the best sync system I've found for ecommerce sales data. Simplifies and automates the whole process, and their customer service is great (especially Lizzie, thank you!)

Newark Auto
United States
5 days using the app
November 7, 2022

The service from the customer support time is great. Keith especially has been an amazing help!
As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.

The Lash Hause
United Kingdom
2 months using the app
May 14, 2023

Thoroughly satisfied with this app so far. It completely simplifies my bookkeeping. Seems to be reliable so far in importing all of my Shopify and Paypal sales (multiple currencies). Am yet to delve deep into all of the functionality it can offer but so far so good. Customer service is very responsive and helpful.

Padded Pawpaw
United Kingdom
3 days using the app
January 28, 2022

This app has been a HUGE timesaver. The ability to bring over all of the transactions from Shopify and Amazon has saved me a ton of time, and the personalization options within the app make this process so much easier.
I also had a great initial introduction/setup call with Helen from support. Huge fan of this app so far.

Foldies®
United States
3 days using the app
October 27, 2022

Customer service response time is very good. Andrey was very helpful with addressing my questions and helped me resolve my issues quickly.

Buckfeather
United States
About 2 months using the app