Reviews (271)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining accounting and bookkeeping by automating processes and integrating with platforms like Shopify, Xero, and QuickBooks Online. It supports multiple currencies and offers features like manual sync, historical data import with duplicate protection, and smart transaction rules. The user-friendly interface and responsive customer support are frequently praised, making it ideal for managing e-commerce finances efficiently.
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Excellent App. Live saver especially if you have a lot of transactions to deal with. Support has also been great.
The support team was very helpful to get me where I needed to go. It is a little pricey to get my own data, but in the end it saved me a huge headache.
Hard 2 stars or soft 3 stars. The platform seemed easy to use. I was more than happy to subscribe but before I did I had some questions and wanted to be shown how to use the website via a demo (which is standard with most SAAS businesses). I was told there are webinars or paid personal demos. Now call me old fashion but shouldn't the salesperson be courting the client? It also makes me think if this is the way I am treated as new business AKA a hot prospect how will I be treated when I have joined! My advice to the CEO or head of sales is to think about your target market. You are targeting people who are busy and want the accounting side of things to be taken care of. If there is software that can help me with bookkeeping whether it is $50 or $150 a month does not matter. I would happily pay more to have my hand held and shown exactly how to use it only think about it at tax time. Not only that, I would probably never change even if there was a cheaper alternative on the market as it would be more hassle than it is worth. For these reasons I have uninstalled Synder and will use one of their competitors which I hope will show more customer care.
Dear William,
I am very sorry for any inconvenience. We offer free weekly webinars and personal demos, for which you can sign up from the app or via the link that was emailed by our specialists. You can also contact the support team via email, phone, or the in-app chat (all of the options are available to trial users) and directly ask any questions you might have to make sure the app suits your business needs. Regarding your case, our management team contacted you additionally to solve the issue and make sure you have all the necessary details to make an informed decision. We will be glad to have you back and to customize Synder in accordance with your preferences!
Synder is the best sync system I've found for ecommerce and quickbooks. Simplifies and automates the whole bookkeeping process.
Veronica was very professional and managed to deal with all my queries without any hesitation - fantastic service and knowledge of the product.
Synder really helps us integrate all of our sales into Quickbooks so we can get a handle on our inventory, profits & full accounting. Highly recommend
Thank you Oxy at Synder for your help with my Shopify issue. Thank you for help and speedy response.
This is exactly what i was looking for, I cant wait to start using this app to help streamline my business. Customer service has been great and Vita has been very tentative to our needs.
Great app, was doing everything manually before I came across Synder. Will save you so much time. 100% would recommend.
I trial it with Etsy and Shopify, I can tell the integration is mazing works well. I moved only because it is able to track Shopify payout fees that keeps my records correct and I am not required to enter it myself. I wish this app would be cheaper, there is a limit on synchronisation and is very limited for small sellers. This would be something good to offer a better plan for small (home) business.