Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and QuickBooks Online, offering a high level of customization and automation in managing accounts. Features like smart rules, manual sync options, and multi-channel, multi-currency support are appreciated. Merchants value its ability to automate reconciliation, sync historical data, and categorize transactions. The intuitive interface and efficient customer service are also praised. It's particularly beneficial for businesses using QuickBooks Online, saving significant time in accounting tasks.

October 2, 2022

This is a life saver for a small business. Easily connects to quickbooks desktop and has saved hours on manual entry so I can spend more time focusing on the business and less on admin. This is a highly recommended app.

Leigh Jay & Co.
United States
8 days using the app
June 10, 2021

Just trying out this new app and so far it is excellent. Customer service from Lizzie was the best! She helped me troubleshoot and onboard perfectly!

Anew Vita
United States
7 days using the app
July 7, 2021

Live chat support is great! I had a few questions with onboarding and George took his time to answer every question. He was very responsive, offered step by step instructions, and sent screenshots. This is what you call customer service.

G&M Salon Apparel
United States
7 days using the app
January 10, 2022

The app works well to sync all transactions from the different platforms into Quickbooks. PROS: Allows to pretty much fully automate accounting. CONS: Monthly transactions included in your package do not roll over to the next month. Also the setup time can be quite demanding depending on the number of platforms you need to sync inc.

Routine Probiotics for Women
Canada
4 months using the app
November 16, 2021

Using this app to sync our E-Commerce stores with QBO. The customer support has been very very helpful. So far very pleased with the app.

QS Components
United States
4 months using the app
Edited June 28, 2021

The app helps a lot with seamless workflow integration. Once you are done with the initial set-up (e.g. linking your platforms where Snyder's customer service is top notch support), everything is just automated - a true time saver!

TRADE-X Distribution
Switzerland
4 months using the app
February 9, 2023

I chose to go with Synder for one of my eCommerce clients. I am so glad I did. Liza Nikanovich is part of the support team at Synder and she helped me with the integration of QBO, Shopify & PayPal. Liza is professional, thorough, detailed, and a real pleasure to work with. When running into issues during the integration, Liza solved them. I could not have done it successfully without her help. I have used other apps and the support is nothing like I have experienced so far with Synder. Support is such a key component for a successful outcome for our clients. Many thanks to LIza and Synder!

NAFO OFAN
United States
6 days using the app
March 15, 2022

Synder is the best sync system I've found for ecommerce sales data. Simplifies and automates the whole process, and their customer service is great (especially Lizzie, thank you!)

Newark Auto
United States
5 days using the app
February 13, 2023

Works Great! Special thanks to Kay Reel who gave us incredible support to setup our QBO with 2 other platforms.

Starla Wines
United States
4 days using the app
November 7, 2022

The service from the customer support time is great. Keith especially has been an amazing help!
As for the app, processing times are quite long and quite pricey for high transaction businesses. Also, some key functionality is blocked until you have spoken to their onboarding them which adds further delays if you are trying to get it set up quickly.

The Lash Hause
United Kingdom
2 months using the app