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tawk.to Live Chat

tawk.to Live Chat

Developed by tawk.to

72 reviews
Price: Free More info
  • Gain valuable insight when you monitor your website visitors in real time.
  • Live Chat is convenient for your customers, helping them through pain points and as a result helping you generate high conversions.
  • Stay connected anywhere, be in touch with your customers from your computer, or your mobile.

tawk.to is a Free live chat application designed to increase the effectiveness in managing the online customer engagement experience, enabling multiple websites and agents in a single dashboard interface to chat with the visitors on your website.

Compatible with all modern browsers, tawk.to is free live chat software created out of the growing need for businesses to respond in real time, with real people.

Tawk.to offers free iOS, Android, Windows and Mac OSX apps to stay connected, or you can log in via any modern browser.

Why use tawk.to?

tawk.to is a free live chat app and ticketing system which integrates seamlessly with Shopify! More than 200000 companies use tawk.to to provide real time support and service to their customers. Never lose another lead or sale again, with tawk.to you can monitor and chat with your website visitors when they need it most.

How much does this cost?

This tawk.to app is completely free.


tawk.to offers 24x7-365 live support, visit https://www.tawk.to and initiate a chat or send us an email at support@tawk.to.

tawk.to Live Chat reviews (68)


No issues with this app. Can use the same account for multiple sites. Android app works well to address questions while not near a computer.


It's a FREE app and yes, you get the price of using a "free" app -don't expect too much! After roughly 2 months of using it, I've decided to remove it..Why?

1. You have stay logged to the dashboard -to your computer at all times so that your chat status will also go "on-line" -Not ideal for single person who runs an ecommerce store. I was hoping that I'll be able to manage everything from a smartphone; unless you don't want to miss any chats, -you really have to connect and reconnect to the dashboard (the dashboard times out!), -to your computer from time to time! Really a waste of time! What's the point of scheduler if this app would eventually go offline if you can't keep an eye on the dashboard?

2. Tawk.to App (iOS), -This app is having a hard time pulling/displaying messages when connected to 3G or LTE, or even when connected to Wifi, messages would came late and sometimes, messages would not appear at all! I ended up tons of "missed chats"!

3. UI - The dashboard has very confusing UI.There are portions/settings that are invaluable to ran a chat for an ecommerce store.

This app is very promising, but very buggy. and in my opinion should be designed and tested from a seller/store owner point of view.


Dec. 20, 2016.

WILL HAVE TO UNINSTALL. What's the point in having this app when Users can't type in their message in the message box? Another star knocked off because now you can't even type in your message in the message of the widget. The widget is unscrollable and the message box is hidden by the mobile keypad. I emailed Support and never heard back.

UPDATE: Dec. 24, 2016
After I uninstalled this app and set my website to go live, I got a chat message with IP address located in "Latvia", Person from tawk.to wrote "YOU'RE A DOUCHEBAG".

If you go to their website, all of their job openings are located in "LATVIA".

My review on here was to help you guys make a better Chat widget because everyone is migrating to your competitor TIDIO. But instead I got a harassment message.

3rd UPDATE Dec. 24, 2016:
Five minutes I updated my review, I got another chat saying "YOU'RE ACCOUNT HAS BEEN SUSPENDED"....Proof


Fantastic app, just waht we were looking for.


This is Wonderful app ever in shopify market and can support to dashboard chat history, monitoring even mobile app support
100% Satisfied


Superb App! You can have multiple chat agents for a website and an agent can service multiple websites - beautifully programmed! What's more - you could customise it according to your website's theme, a mobile app from which you can chat with your visitors on the go and plenty of other options. All for free! Highly recommended! Just install it!


The App works wonderfully. User Interface, excellent. Speed and responsiveness, excellent. All of the features you would want in a chat service both desktop and mobile are here.


It's amazing the way it works and has a free iOS and android app. You can't really run your business without and it maximizes your potential to grow your business from a customer service endpoint. You can even custom design the look and feel of the chat window with ease in the dashboard. What amazing work you guys did and the seamless integration capabilites for many platforms!


The application was easy to install. Setup and customization of the app are simple, and the app is very user-friendly. The app looks very promising!



Best live chat app for Shopify. They allow you to use the app for free with all of their features, unlike other apps that limit chats, or make a very obtrusive interface for the customers. This app is amazing! Plus, the new upgrades are awesome. I am looking forward to the long term use of this app.



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