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Terrible service with no support. This app uses a foreign API, so even after uninstalling the app, the code remains. Changing themes doesn’t resolve the issue either. Avoid this app at all costs!
There is button placed outside of the widget.
We can't fix this.
Customer support is AI, You don't get to speak to a human unless you schedule a meeting.
We don't want a meeting!
Support is nowhere to be found. Hard to set up and edit the widget. No thank you!
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
They say its free!!! THAT IS NOT TRUE
hello! The software is indeed 100% free just so as long as you are happy to keep the little "powered by tawk.to" link on the chat widget.
You can add unlimited agents, and ...
I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message ...
This app worked very well for a while and now the messages get cut off. We can't read what our customers are saying!! We wrote an email to support and never heard back. Not recommended.
Hello - thanks for your review.
This issue was intermittent while we were shipping an update back in march 2018. If you're still experiencing this issue, please do let us ...
prevent multiple location when you use this app. got to un-install, add location and re-install again.
Hi there! The multiple-location option has now been updated so you should e able to install it once. If you're still experiencing issues, please do let us know and we'll do ...
Not a fan of interface so I deleted it. Once deleted, the interface is still on the homepage. Have tried emailing support 3 times for a solution with no response...
Hi AutoTalent ,
This is Sienna from tawk.to reaching out.
Thank you for your patience with the challenges you experienced with our support team.
We do have a 24/7 support ...
Dec. 20, 2016.
WILL HAVE TO UNINSTALL. What's the point in having this app when Users can't type in their message in the message box? Another star knocked off because now you can't even type in your message in the message of the widget. The widget is unscrollable and the message box is hidden by the mobile keypad. I emailed Support and never heard back.
UPDATE: Dec. 24, 2016
After I uninstalled ...