Reviews (237)

Overall rating
3.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
July 25, 2016

Great app...does exactly what is says on the tin! Quick and easy to install

Uniform Kits
Ireland
Over 2 years using the app
tawk.to replied December 6, 2021

Hi Uniform Kits,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you find our product easy to install and use.

We appreciate the feedback and we thank you for the continued support of our product.

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

July 23, 2018

Great app! lots of functionality and easy to install, customize and use
I installed it on our online English learning site, and it worked right out of the box.

Hellix
Israel
Over 2 years using the app
tawk.to replied September 27, 2021

Hi Hellix,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our product and find it easy to install on your English learning website.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

May 15, 2016

Probably the best app we have ever had for our website! Awesome effort.

Global Gym Wear
United States
Over 2 years using the app
April 19, 2016

Easy, customizable, user friendly, love it, love it, love it!

Clean Car Box
Canada
Over 2 years using the app
January 2, 2018

NIENTE DI MEGLIO . App Unica , accessibile anche da iphone . da quando ho istallato l'app le mie vendite sono decisamente migliorate . Grazie a voi < 3 risposta in tempi record

Mondo Porter
Italy
Over 2 years using the app
tawk.to replied October 8, 2021

Hi Mondo Porter,

Thank you for choosing tawk.to and for giving us a 5-star review!

We appreciate your feedback and are happy to know that our widget helped convert sales for your business.

Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.

Check out the links below to download the app:

Windows App: https://www.tawk.to/tawk-to-for-windows/

MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/

iOS app: https://apps.apple.com/app/tawk-to/id907458277

Android app: https://play.google.com/store/apps/details?id=to.tawk.android

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

March 28, 2017

Excellent.
Super easy to install, configure and for client to use.
ONLY criticism would be that I find the notification of conversation very easy to miss on a desktop without sound - but that's my fault for not having sound.

Seems almost rude to own brand and deprive the developer of well deserved recognition.

Thank you

Tea Palace
United Kingdom
About 2 years using the app
tawk.to replied October 25, 2021

Hi Tea Palace,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find value in our product and find it easy to use.

Our default desktop sound notification has a loud ring that can quickly get your attention when a visitor is ready to chat. You can choose the sound you hear, the volume and the number of times it is repeated.

To learn more click the following links:

1. Enabling Desktop notifications
https://help.tawk.to/article/enabling-desktop-notifications

2. Managing sound settings and desktop notifications
https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications

3. Enabling notifications on Android
https://help.tawk.to/article/enabling-notifications-on-android

4.Enabling sound and badge notifications on iOS
https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

March 17, 2018

Great app. Even the free version works really well. Easy to install and easy to get the hang off. Recommend it - especially for start-ups with limited funds for paid versions.

Amber Grove
Australia
About 2 years using the app
tawk.to replied September 27, 2021

Hi Amber Grove,

Thank you for choosing tawk.to and for giving us a 5-star review!

The tawk.to app will always be free!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

October 25, 2016

So far so good!! Love the fact that you can customized the chat window to match your website!!!. Check it out at: https://www.hamopride.com

Hamopride
United States
About 2 years using the app
tawk.to replied December 1, 2021

Hi Hamopride,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you love the features of our widget.

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

November 25, 2015

This app is amazing, so easy to use and customize. Well done and thanks to the developers, and thank you for making it completely free.

Macs Boutique
United Kingdom
About 2 years using the app
April 4, 2017

It's free and amazing. I have no complaints.

Nycwink
United States
Almost 2 years using the app
tawk.to replied October 25, 2021

Hi Nycwink,

Thank you for choosing tawk.to and for sharing your review with the community!

The tawk.to app will always be free!

Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.