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I wanted to wait until I'd used the app for a while before leaving a review, as I wanted to give it a fair trial, not a 'knee-jerk', first impression review. I read so many reviews that people put up without getting to 'know' the product first, to really use it, and that isn't fair to the developers or the people reading them.
That said, I am VERY impressed with tawk.to Live Chat. It was easy to set up, quite customizable, and has SO much info - far more than I would expect in a 'chat app', much less a FREE one. SO many features, and no, I don't and won't use them all, as I'm a small home-based business, but I can see how these would benefit a larger company for sure. I did try other apps first and they just didn't work for me. This app was installed and ready to go in minutes - on all my devices, which is something that the other apps failed miserably at.
I still have a bit of a learning curve, but I am very satisfied. Totally reliable, I never miss a customer question, and have been able to close sales just because of having the ability to answer questions live, on the spot, when the customer is 'in buy mode'.
Great job on this app - far more than I would expect for free, and more good things to come - can't wait!!
Hi Burningimpressions,
Thank you for choosing tawk.to and for giving us a 5-star review!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Wonderful app that truly is easy to install, set up and implement on your site. The support team is friendly and ready to help out if something were to go wrong. Don't be stuck behind your desk all day, the mobile app lets you take your live chate wherever you go. Great app, great price - FREE recommended for all.
Hi Avroliner Project,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you find our chat widget easy to install and that you are satisfied with our product and services.
Our tawk.to mobile app can answer chats on the go, manage property settings, edit shortcuts, and much more.
Visit the following links to download the tawk.to mobile app:
For Android Devices:
1. Download the Android app here: https://play.google.com/store/apps/details?id=to.tawk.android
For Apple Devices:
1. Download the iOS app here:
https://itunes.apple.com/app/tawk.to/id907458277?mt=8
If you have any questions you would like to ask before applying as a Partner, feel free to schedule a call with our Partner Manager here: https://calendly.com/tawk-to-partners/
We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Probably the best app we have ever had for our website! Awesome effort.
Definitely a fantastic app for live chat so easy to implement and use, their live chat (lol) support was very helpful and there is nice additional features too so you can view what visitors are doing on your site etc. etc., really ticks all the boxes and its FREE!
https://www.valuevaping.co.uk
Hi Value Vaping,
Thank you for choosing tawk.to and for giving us an amazing review!
Yes, it's still and will always be FREE!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
We value your feedback and will continue to provide excellent customer support to all our users.
Our Monitoring feature shows the real-time activities of visitors. You can view detailed information about your visitor's activity by selecting the Monitoring tab on the left side of the Dashboard.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I have been using this for over a month and I must say that it is brilliant. Gives me all of the information I need to do a successful live chat. I have converted brilliant potentials into clients through the live chat system.
Thank you Tawk!
Hi Crystalcm,
Thank you for giving tawk.to a 5-star review!
We appreciate your feedback and are happy to know that our widget helped convert sales for your business.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Absolutely awesome. I was told about tawk.to from my brother in law in who has an options research company that absolutely loves it. He said I I had to give it a try on Maniacs.
Basically a perfect solution. Easy install, beautiful chat customization, multiple agents with their own custom profiles. You set up schedules for on and off times... everything really. There's even a great app in the iOS store too that has always worked for me.
We're about a month into using it, and it's been great. Can't say a bad thing about the app or service. It works beautifully.
Easy to use and it helps a lot in managing visitors and engaging with them.
Hi Cisco Net Global,
Thank you for supporting tawk.to and for sharing your review with the community!
We are happy to know that you find our widget easy to install and that it has helped in engaging your customers.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
This is by far the best chat program on the market. I could never hear the other chat programs when i got a message this one is loud and does it several times like a phone. It has loads of other features that work very well. Great job!
tawk.to is a brilliant live chat app that allows you to easily interact with customers when needed. Also the ability to send offline messages is a great feature too!
All round great app that I continue to use and enjoy.
Hi Odds And Sorts,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our app brilliant and useful in communicating with your customers.
When no agents are logged into the dashboard, your visitors can fill in the Offline form.
Offline messages are emailed to the email address specified in the tawk.to account. You can designate team members to receive offine messages in the Mail Notification section of the property Admin panel. Offline messages can also be viewed under History and in the Messaging tab under All messages.
To reply to an offline message, you will have to click the Convert to Ticket button.
To learn more, visit this link: https://help.tawk.to/article/responding-to-offline-messages-via-ticketing
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Why pay for chat when you get get it for free from tawk.to app. We use it, we love it. Easy to use and works across all platforms. An absolute must have from the Blackvue Dash Cam experts - Linelink Online - https://www.linelink.com.au
Hi Linelink Online,
Thank you for giving tawk.to a 5-star review!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
You can answer chat and monitors real-time activities of visitors via web browser, desktop and mobile apps.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.