Related categories

tawk.to Live Chat

Messaging app to monitor and chat with site visitors

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

Key values section

Gain insight

Gain valuable insights when you monitor and chat with your website visitors in real time.

Increase conversions

Greet new and returning visitors, help them through pain points, and message before they abandon carts.

Stay connected

Stay connected anywhere and respond to your customers from your computer or mobile device.

App details

tawk.to Live Chat

tawk.to Live Chat

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and your own knowledge base.

Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Why use tawk.to?

tawk.to’s live chat app, knowledge base and ticketing system integrate seamlessly with your Shopify store, allowing you to assist visitors in the moment of decision. More than 5 million companies use tawk.to to provide real-time support and service to their customers.

  • Save time and simplify — monitor and chat with visitors on multiple websites from a single dashboard interface

  • Personalize greetings and share promos with trigger messages based on your visitor’s location, past visits, page views, and more

  • Provide fast, accurate responses with canned “shortcut” message templates for live chats and ticketing

  • Easily share answers to FAQs and provide self-help to customers with your own Knowledge Base

  • Create and assign tickets in a built-in support desk and ticketing system, making it easy to follow up and create outstanding customer experiences every time

Support

tawk.to offers 24x7-365 live support.

Launch date

Integrates with

  • Zapier
  • Wordpress
  • Google Analytics
  • Webhooks
tawk.to Live Chat

tawk.to Live Chat

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and your own knowledge base.

Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Why use tawk.to?

tawk.to’s live chat app, knowledge base and ticketing system integrate seamlessly with your Shopify store, allowing you to assist visitors in the moment of decision. More than 5 million companies use tawk.to to provide real-time support and service to their customers.

  • Save time and simplify — monitor and chat with visitors on multiple websites from a single dashboard interface

  • Personalize greetings and share promos with trigger messages based on your visitor’s location, past visits, page views, and more

  • Provide fast, accurate responses with canned “shortcut” message templates for live chats and ticketing

  • Easily share answers to FAQs and provide self-help to customers with your own Knowledge Base

  • Create and assign tickets in a built-in support desk and ticketing system, making it easy to follow up and create outstanding customer experiences every time

Support

tawk.to offers 24x7-365 live support.

Launch date

Integrates with

  • Zapier
  • Wordpress
  • Google Analytics
  • Webhooks

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 80% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Shop On In

    Location United States
    Time spent using app 23 days

    I have used this app so many times in the past and I have always liked it. Awesome app and I love all the cute chat box characters and icons.

  • PremiumGaming

    Location Sweden
    Time spent using app 2 months

    Really good! Best live-chat app by far. Accurate information, you can track all the progress and information from visitors. +++++

  • Shackled.Me

    Location Canada
    Time spent using app 22 days

    I'm so glad that I found this app. With all the technical problems I've been having with my store, it's been a huge relief to have someone there to help me out and answer my questions. They're super responsive and always willing to help out. This is really one of the best apps for Shopify! https://www.shackled.me/

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