Reviews (119)

Overall rating
3.1
Counts per rating level
  • 61% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
November 14, 2017

I don't know how I would be able to file sales tax forms in all the states I need to without an app like taxjar. I have been using it for two years now....great customer service too.

Hennessy Puzzles
United States
Almost 2 years using the app
December 6, 2016

Anything that takes some of the tax filing headache away is an A+++ is my book! This app saves me time, hassle, and frustration! A quick and fairly pain-free setup and the sales tax filing is all automated. It easily integrated with my Shopify store. Thank you, TaxJar!!

Artistically Invited
United States
Almost 2 years using the app
May 24, 2022

We signed up for this app because they promised that it could provide needed data regarding nexus. We paid almost $6k for their system and now that it is all set up we are not able to pull the needed data that was promised. They will not refund us despite having tried for over a month. Now we have to pay a different tax advisor more money to get the actual info. This company has terrible customer ...

SoundAssured
United States
Over 1 year using the app
May 1, 2018

So nice to have the peace of mind knowing that TaxJar has my sales tax covered across all my sales channels. The customer service is also quick to and very helpful. This saves me dozens of hours each filing period. Money well spent.

Industrial By Design
United States
Almost 2 years using the app
November 6, 2017

I have used TaxJar for years! I haven't been disappointed, and I am grateful for the tracking and ease of use.

Rustic Earthware
United States
Over 1 year using the app
March 5, 2020

DO NOT recommend this app. There is absolutely no way to get a hold of customer support and they never get back to emails. PayPal does NOT integrate with this app. Would not recommend to anyone. HUGE waste of money.

Red Jacket Boutique
United States
3 months using the app
TaxJar replied March 13, 2020

Hi there,

Thanks so much for taking the time to share your feedback. Though the subscription plan you selected includes email support, we took a look at your ticket and can ...

Edited April 14, 2020

Sorry, I tried this service out for 3 months and is has several shortcomings that prevent me from recommending it. I also recommend you do not pay for it a year in advance, if you cancel they will not offer a prorated refund.

• There’s too much manual work involved in marking tax exempt orders to make it useful for me. There is zero automation for this.
• No assurance that I could get shopify set ...

AllStitch Embroidery Supplies
United States
3 months using the app
August 11, 2015

As you may know by now, not all apps work the same and many simply are not worth having. Well, tax jar is the exception. It works and their support is great. The service is a little pricey if you want them to file and pay each month, but here in Ohio, the state really makes it a nuisance to deal with. I can never remember everything and by the time I get that tax bill paid, I waste at least an ...

Tyfurniture
United States
Over 1 year using the app
June 29, 2016

TAXES MADE EASY! This is a much more cost efficient alternative to other tax softwares. Easy to use and simple +++

Mfi Medical Equipment Inc
United States
Over 1 year using the app
June 17, 2014

This is one of my most favorite apps. Making your tax payments on time is super important to the government - they want your money. Making your tax payments easy is super important to the business owner. TaxJar makes it EASY. It imports all of your history into one place, and BAM, you got a nice little report of your tax filing. This is a must have app.

EZ Lite Cruiser - Light Weight & Folding Mobility Aid
United States
Over 1 year using the app