TaxJar Sales Tax Automation , 108 reviews

Overall rating
3.5
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
August 1, 2017

I've been using TaxJar for several months and wanted to use their AutoFile service.
TaxJar's numbers didn't fully match what Shopify had. It was a whopping $2 off, but it was off. I had brought over some sales pre- TaxJar. I emailed them with a screenshot of what I had. Got a very prompt email response saying they would look into it.. Got a second email response within next to no time with an explanation. They adjusted what they had, and they filed my sales tax return without a hitch. So easy!

Laurmeskincare
United States
Time spent using app: Over 4 years
August 1, 2017

We love this app! TaxJar is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. I would definitely recommend this app to anyone on Shopify.

From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

Brooklyn Fixed Gear
United States
Time spent using app: Over 2 years
July 25, 2017

app has errors. It doesn't read all the sales. Poor support as you cannot reach anyone ever!

Koko Palenki
United States
Time spent using app: 6 months
July 19, 2017

I file sales tax quarterly. I tried this app to compare its results to my manually-generated Q2 report -- but TaxJar's trial period is limited to 60 days. TaxJar's support staff expects me to manually generate a phony 60-day sales tax return so I can compare my results to their app. That's not going to happen. Why won't they allow a 90-day trial import? No reason I can see.

Also, the app's district sales tax calculations were entirely incorrect. That much I could tell at a glance.

It's clear from the 5-star reviews that this app works for some people, but my experience with the app and with TaxJar's rigid, offhand, and unhelpful support staff makes it obvious that it won't work for me.

Mparts2
United States
Time spent using app: 1 day
June 26, 2017

I've been using TaxJar for nearly a year now and am beyond impressed with it's capabilities.

Before TaxJar I used to file Florida Sales Taxes quarterly and it was a nightmare. Now with TaxJar I have the entire process automated and never have to worry about sales and use tax again!

I simply connected my Shopify store with 1 click, I enrolled for Autofile and connected my Business Certificate Number with Florida + My Bank Account. Now for less than $20 a month and $20 per file I NEVER have to worry about sales taxes again!!!!

I can focus on selling hammocks. Woot Woot.

-Luiz
https://hammocktown.com/

Hammock Town
United States
Time spent using app: Over 3 years
June 19, 2017

This app is a LIFE SAVER. Must have for any store with high volume sales. Saves so much valuable time and headaches when it comes to filing sales tax.

Sugoi Shirts
United States
Time spent using app: Over 4 years
Edited May 21, 2018

TaxJar is working on an integration with NetSuite; which we hope is up soon. They work great for Shopify compared to all the problems we had with Avalara and if you management taxes in multiple states they make the filing a breeze to auto-file.

Floorcity
United States
Time spent using app: 11 months
May 11, 2017

Super easy implementation and great customer service!

Brideside
United States
Time spent using app: Over 4 years
May 9, 2017

This probably the single most useful app in the App Store. Who wants to deal with sales taxes by state, by county? Remembering to keep a journal of what was taken in and where you owe taxes to? Tax Jar takes the guess work out of a operationally complex issue and puts it on auto pilot. Seriously, after a straight forward set up process, your sales tax management is being handled efficiently. Couldn't do the work without TaxJar!

Tzikal Beauty Group Inc
United States
Time spent using app: About 1 year
May 4, 2017

Takes away a huge stress point for a small business. Filing for sales tax in every required state isn't exactly a strength for a solo-preneur.

Better World Pets
United States
Time spent using app: 4 months