Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

This print-on-demand app is appreciated for its user-friendly interface, unique product range, and seamless integration with platforms like Shopify, Spotify, YouTube, Instagram, and Facebook. Merchants can easily list products, personalize designs, and manage shipping details. The app's customer service is highly regarded for its efficiency and prompt problem-solving. With competitive pricing, it allows for reasonable profit margins. The company's commitment to customer satisfaction is a standout feature.

Edited November 13, 2017

I had a bad experience that was immediately rectified when it reached the proper channel. Thanks

Pro Spec
United States
Over 1 year using the app
January 7, 2021

I have been using this app for about 5 years and have never had a negative experience. The extremely rare instances when I have needed to open a service ticket, Kristi and the rest of the team have always been professional, timely, and fair. Thanks, Teelaunch, for all your hard work and sense of fair play.

Memorable Treasures
Canada
Over 1 year using the app
September 13, 2016

The ease of use of their system is great. I haven't had a print order fulfilled by them yet but making the products has been very easy compared to other companies.

Southofmemphis
United States
Over 1 year using the app
February 22, 2018

Working with teelaunch is really very smooth. Loving it!

Runningoals
India
Over 1 year using the app
May 21, 2017

Great so far! Love the ease of use :-).

Fat Rich Wild
Canada
Over 1 year using the app
Edited March 4, 2019

I am a business owner that not only produces many of the dynamic custom products we offer and sale, but also collaborates with other manufacturers to compliment and round out our entire eCommerce store. My perspective is different because I am more versed in managing complex production processes versus selling products online. So, let me be clear...there are SO many constraints in making physical products and getting them to customers on-time. WHY I appreciate Teelaunch and their services is because no one can be perfect in manufacturing. It’s impossible. So instead of criticizing, I understand what is more important than building unrealistic expectations around delivery for products I sell, but don’t produce myself is this...Does the company I want to collaborate with minimize my risk by creating technology and partnerships that always try to do the right thing and a good job? Is Teelaunch perfect? No. Do they have a vision, leadership and a staff dedicated to the prospects of performing as much as constraints allow? THEY DO. In my experience 90% on-time is good. Teelaunch is much better than that.

Thanks for helping my business grow.

Team Custom Gear
United States
Over 1 year using the app
June 18, 2016

It is so simple to set up a product with variations. I am loving this store.

Clear Horizons
United States
Over 1 year using the app
July 28, 2016

So far it has been perfectly seamless in our integration with our website. Unless something changes I would highly recommend this add on to your shop.

Archery Squad
United States
Over 1 year using the app
December 24, 2019

I have been using Teelaunch ever since I set up my shop and had no issues. I recently had an issue with shipping and a order getting lost in shipping. This was during my busiest season (Thanksgiving and Christmas) and my customer was not happy at all. I contacted Teelaunch along the way and they did everything they could to make it right. I understand not everything can be fixed such as a lost package by USPS. They rectified the issue (on Christmas Eve mind you) and made it right. I really appreciate the customer service they have provided. I will continue to use them to fulfill my orders because of the customer service.
Thank you!

24th Ave Designs
United States
Over 1 year using the app
March 7, 2018

Always adding to their selection, prices are decent, and shipping is pretty consistent,

Pr0t0type
United States
Over 1 year using the app