Reviews (645)

Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, quality products, and seamless Shopify integration. They praise its diverse product range, especially blankets and metal wall art, for their high quality. The user-friendly interface facilitates easy design uploads and modifications, while automated order tracking and fulfillment streamline operations. Quick production and shipping times, coupled with responsive customer service, including direct owner involvement, further enhance merchant satisfaction and trust.

Edited April 5, 2022

THEIR RECENT APP UPDATE DELETED ALL MY PRODUCTS! Been using them since 2016 along with a couple of other providers here on Shopify app store and all has been OK, but suddenly they did an update and all my products are gone! I have written to them and they have not helped me at all! I have moved all my orders out of their site and onto their competitors who do a much better job with customer support.

CSG Store
United States
Over 5 years using the app
teelaunch replied April 5, 2022

I'm sorry for the trouble you had migrating to the new version of the app. We let you down and understand why you felt the need to leave. That being said, if you ever want to give us another chance we'll work hard to regain your trust.

May 21, 2016

I am a complete newbie to eCommence and Teelaunch has been such a blessing. Highest possible recommendation!

https://mopixiestore.com
Mopixie Store - Unique & Fun Gifts at Lowest Price with Free Shipping

Mopixie
India
4 months using the app
Edited March 11, 2022

I was amazed to see that they completely changed the app and have no way to import existing products, orders or anything. Unbelievable. I had NO notice of this either, probably because I had to register for a NEW account and they didn't have my email anywhere on record (even though I have been using this app for years). They sent me a canned response about this with a link to a video (that's broken - giving a 404) and no other responses after. [UPDATE] I’m updating this review. I think their rollout for this update could’ve been much, much better. However I’ve been working with Christopher on this issue pretty much all day. I have to say I am very impressed with his responses and attentiveness. I think the most important thing about any business is how they respond to issues when they inevitably arise. Teelaunch has shown they rise to the occasion.

Ag Manuals - A Provider of Digital Farm Manuals
United States
Over 6 years using the app
February 3, 2017

Teelaunch is great, very satisfied so far!

Stuffanthangs
United States
4 months using the app
November 5, 2019

I am using Teelaunch as my primary POD app. So far all is good. Their support has helpful ( via email) when I have questions. The app, while a bit clunky, is fairly easy to use. I cannot comment yet on the quality of the products or speed of delivery, because I have not yet opened my store.

Marblehead Mementos
United States
4 months using the app
Edited September 26, 2022

The following pertains to T-shirts only:
Want to do business with a POD company that often ships you shirts that are over sprayed with pre-treatment thus leaving weird stains on your shirts after you wash them? Teelaunch is for you.
Want to do business with a POD company that often prints your designs off centered? Teelaunch is for you.
Want to do business with a POD company that often prints your designs crooked? Teelaunch is for you.
Want to do business with a POD company that after 3-4 washes the print often develops lots of tiny cracks? Teelaunch is for you. Want to do business with a POD company that cares more about money than customer satisfaction? Teelaunch is for you.
Want to do business with a POD company that treats you like a number and not a valued customer? Teelaunch is for you. Want to do business with a POD company that when they run out of the pricey shirt you selected for your business decides to ship your customer a lesser priced shirt brand without so much as notifying you? Teeluanch is for you. Want to do business with a POD company that will tarnish your company's reputation? Teelaunch is for you. Krusty the CEO is not to be trusted. This company is doing shady business. Please look elsewhere when selecting a POD to do business with. I've personally dealt with Teelaunch for several years and have had enough. UPDATE: 09-26-22
Teelaunch, I see you updated your response to my review by removing your lie...only after I called you out on it via email. Way to save face. So did I send a vulgar email filled with swearing to Teelaunch? I sure did. One out of a couple dozen is not bad. Yes, I've had to reach out to Teelaunch dozens of times in the past due to bad product they sent me or my customers. I was always cordial, which in turn the Teelaunch representative rarely was. They need lessons in manners and professionalism. After so many screw-ups from Teelaunch, I just about had enough of their incompetences and went off the rails in my email to them. The fact that I did this does not and will not change much with Teelaunch. Most of the problems I have addressed with Teelaunch in the past so many years still exist. I think only one issue I addressed has been addressed. The fact is that they are inconsistent. One may or may not get quality items from Teelaunch. Their quality control department is one I would not be proud of if this were my company. Good luck to you if decide to use Teelaunch. Inspect all sample orders from them and don't assume just because they got it right once, they'll get it right every time. They don't....often.

Method Of Thrashing Hard
United States
Over 5 years using the app
teelaunch replied September 22, 2022

This is one of those unfortunate situations where the issues were something that could have been sorted out but we had to make the hard decision to protect our employees and discontinue our relationship with this customer.

The emails that were sent from this customer contained a shocking amount of swearing and abusive language. Even when threatened with this negative review we decided that due to his behavior this was a customer we could no longer work with.

March 22, 2017

So awesome, made my ideas come to life so fast and easy! Love it!

Gardening Gear
United States
4 months using the app
March 7, 2022

Teelaunch is our favorite POD service out there. Hands-off fulfillment. Lots of products to choose from and wonderful print quality, with the best pricing as well. Super helpful and responsive customer service. 10/10 highly recommend.

Covino & Rich Show Merch
United States
4 months using the app
September 25, 2017

Hello, i'm interesting for print on ur product
t shirt
mug
others product
can u send me a liste and details for that ?
thank u to much

Les Ruches De Bees
France
4 months using the app
August 28, 2017

Easy to use and make money with.

Omgprime
Australia
4 months using the app