Tepo Custom Product Options

Tepo Custom Product Options

Reviews (740)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and order values by consolidating multiple functionalities, simplifying operations, and enhancing customer experiences with extensive customization options. It supports complex product variations and allows for the reuse of options across products, making it intuitive and user-friendly. Seamless Shopify integration and continuous updates are noted, with customer support praised for its responsiveness and helpful guidance.

October 17, 2024

GREAT CUSTOMIZATION IN THIS I EASILY MAKE PRODUCT SECTION

Metalcraft
India
2 months using the app
December 13, 2024

Robin has been a great help! She even recorded the screen and taught me how to do it.

CulnCraz
United States
3 days using the app
Tepo replied December 22, 2024

Thank you very much for taking the time to share this very positive feedback. We are delighted to learn that Robin was able to provide you with valuable and effective assistance.

Offering high-quality customer service is an essential priority for us. Your glowing comments on Robin's intervention, who was able to guide and train you, are a testament to our commitment in this regard.

We are proud to be able to count on dedicated agents like Robin, who go the extra mile to address the needs of our clients in a personalized manner. Your satisfaction is our greatest reward.

Thank you again for your trust. Feel free to contact us again with any other questions or needs. We will always be there to provide you with our support.

September 26, 2024

I highly recommend this app especially if you need personalization or need to collect information for certain products. I've had to contact customer service a few times because of small conflicts with my theme and the support team has gone above and beyond to help me, and I'm using the free version. Everyone is super professional and I'm so happy with this app!

Digi Web Studio
United States
About 1 month using the app
January 15, 2025

This is exactly what I was looking for and the configuration is so easy. However, I have two small problems that I would like to solve, but in my opinion nothing serious.
The first: when I activate the customization option, the css style of the "add to cart" button is modified which is not aesthetic.
The second, by default the customization field is displayed between the "size guide" and the "quantity".
Can we choose another location?
Thank you!

Lovin-SticknTee
France
About 1 hour using the app
Tepo replied January 22, 2025

Hi there,

Thank you for your positive feedback! Our team has contacted you via the live chat to support you regarding these concerns.

Please don't hesitate to reach out if you need assistance with these issues or have further questions. We’re here to help!

Best regards,

Tepo Support Team

November 25, 2024

muy buena app. me gusta mucho tiene muchas opciones gratuitas para personalizar

Zuacraft
Spain
About 1 year using the app
Tepo replied December 6, 2024

¡Muchas gracias por tus comentarios! Nos alegra que te guste nuestra aplicación. Si tienes alguna pregunta o sugerencia, no dudes en contactarnos. ¡Estaremos encantados de ayudarte!

October 17, 2024

I haven't used the app yet, but I really liked the way they requested a review. Good luck!

Home & Luxury - JEXON
United Kingdom
3 months using the app
January 14, 2025

fairly easy to navigate. found exactly what i was looking for

CarnellsCakeryDFW
United States
About 19 hours using the app
Tepo replied January 22, 2025

Hi there,

Thank you for your positive feedback! We’re glad to hear that you found our app easy to navigate and that you were able to find exactly what you were looking for. If you have any questions or need further assistance, feel free to reach out!

Best regards,

The Tepo Team

Edited January 9, 2025

The Support is great. Robin was able to fix my problem in minutes.

Muscle Memory
Austria
3 months using the app
November 4, 2024

Option group is the key feature of this app. It helps you customize your site in another level, and this is the thing that other competitive app doesn't have.

Downtown Juliet
South Korea
About 12 hours using the app
September 19, 2024

We switched to Tepo from another options app due to the massive amount of choices available including font selection which is really useful for our custom clothing business.
We had a small issue with our options not showing in orders but Hazel helped us fix that within a few minutes of getting in touch.
Can’t recommend enough!

Dressage Designs
United Kingdom
10 days using the app