Tepo ‑ Custom Product Options , 306 reviews

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
    299
  • 0% of ratings are 4 stars
    1
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance product pages with image swatches and expanded product options. Features like engraving and personalization options, as well as the ability for customers to edit customizations in the cart, are particularly appreciated. Many have seen an increase in options revenue since using the app. The customer support team is often described as quick and helpful. The app is praised for its user-friendly interface, seamless Shopify integration, and reliable performance.

Edited March 13, 2024

J'ai un problème avec l'ATC. Impossible d'accéder aux config de l'app, ça crash à chaque fois.

X Soccer
France
About 2 months using the app
July 31, 2023

"Add price" feature is not working. It adds a product instead of adding a price, and it comes with a double product added on the checkout page.
Waste of time

Toprock Design
United States
About 12 hours using the app
Tepo replied September 19, 2023

Hello valued customer,

We would like to extend our sincerest apologies for any disappointment or inconvenience you may have experienced with our additional charge feature. We understand that it did not meet your expectations, and we deeply regret any frustration this may have caused.

Teeinblue Product Option team is committed to providing our customers with the best possible experience, and we take your feedback seriously. Your input is invaluable as we strive to continuously improve our app to serve your needs.

We are actively reviewing your feedback and exploring ways to enhance the feature to align it more closely with your expectations.

We would love the opportunity to assist you again in the future and provide you with an app that meets and exceeds your expectations. Your satisfaction remains our top priority.

If you have any further comments or suggestions, please do not hesitate to contact us. We are here to listen and learn from your valuable insights.

Edited October 26, 2023

The customer service is becoming slow now

Dive To Garden
United States
2 months using the app
Tepo replied September 19, 2023

Hello there,

Thank you for your valuable feedback regarding our app.

Your feedback is crucial in helping us improve our app, and we thank you for taking the time to share your thoughts. If you have any more suggestions or encounter any other issues, please don't hesitate to contact our support team. We're here to assist you and make your experience with our app even better.

Thanks again for using our app, and we look forward to continuing to meet your customization needs.

Teeinblue Product Options team

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