Reviews (1,780)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing preorders, especially useful for custom products or items that frequently run out of stock. They appreciate its user-friendly interface, customizable features like Restock Alerts, and seamless integration with most themes. The app is noted for its reliability in handling high volumes. The support team is also praised for their quick, effective service, including real-time solutions and custom coding assistance.

December 18, 2024

I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!

borrowed BLU
United States
About 1 year using the app
January 17, 2025

Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!

Southern Idaho Landscape Center
United States
Almost 2 years using the app
November 27, 2024

After trying various solutions for our shop's pre-orders, we decided to use Timesact Preorder app.

We have now been using it for more than 1 year.

There are various options that can be configured for your needs, from the look of the badges to the payment functions.

We can easily and quickly upload many products and offer them to customers however we want.

And at the moment you can test it fully functional at no cost. Their support is working, fast and effective.

Yes, we are satisfied.

Thank you ^_^

japanime.it
Italy
Over 1 year using the app
November 25, 2024

Fantastic App with Exceptional Customer Support!

I’ve been using the Preorder Notify Me Pre‑Order T app for over a year now, and I couldn’t be happier with how it performs. It’s incredibly user-friendly and has been a game-changer for managing preorders on my store.

What really stands out is their amazing customer service. Every time I’ve had a question or needed assistance, their team has been quick to respond and resolve the issue right away. Their support is top-notch, and it makes all the difference when running a business.

Highly recommend this app to anyone looking for a reliable preorder solution with excellent customer support!

Fatworm
Canada
Over 1 year using the app
November 22, 2024

Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here.
Thanks to the team :)

VANA
Germany
About 1 year using the app
December 24, 2024

Great app and super helpful staff - I had a customised product page that they got everything working in super quick time - Thanks MARIE!!!

The Mattress Bag
Australia
Almost 2 years using the app
November 21, 2024

We have tried multiple pre-order apps and Timesact has been the best for our high volume needs. This app is the most stable and the support team is very quick to respond to any of your needs. The app is fairly straight forward to use. I would recommend this for your pre-order needs over all other apps so far.

Freez Clothing
Australia
5 months using the app
November 16, 2024

Easy to use and received very quick support when I was having some trouble with my theme. Rommel was a great customer service rep to work with!

nyce kayaks
United States
About 2 years using the app
December 12, 2024

Talk to their support team, and they will get things sorted out. It's just that simple.

Daytona Gun Airsoft
Canada
Almost 3 years using the app
November 20, 2024

Installed the app on my store. It didn't work straight away out of the box together with the theme I used on my online store. However, the team of Timesact fixed it quickly and it works all good! So happy and can recommend them! 5 stars!

OSOSOP
Netherlands
2 months using the app