Reviews (1,804)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of preorders and back-orders, preventing lost sales when stock is low. It features a user-friendly interface, easy setup, and customizable options like badges and payment methods. The app supports Restock Alerts, Pre-Orders, and Coming Soon items, and integrates seamlessly with Shopify themes. Customer support is highlighted for its responsiveness and expertise in real-time assistance and troubleshooting.

February 19, 2025

I had an error where I couldn't add it to my cart, but I sent a message to support and it was resolved in just a few minutes.
I think this is great customer support. Thank you.

56design WebStore
Japan
Over 3 years using the app
January 17, 2025

Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!

Southern Idaho Landscape Center
United States
Almost 2 years using the app
December 18, 2024

I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom ...

borrowed BLU
United States
About 1 year using the app
November 27, 2024

After trying various solutions for our shop's pre-orders, we decided to use Timesact Preorder app.

We have now been using it for more than 1 year.

There are various options that can be configured for your needs, from the look of the badges to the payment functions.

We can easily and quickly upload many products and offer them to customers however we want.

And at the moment you can test it ...

japanime.it
Italy
Over 1 year using the app
December 24, 2024

Great app and super helpful staff - I had a customised product page that they got everything working in super quick time - Thanks MARIE!!!

The Mattress Bag
Australia
Almost 2 years using the app
November 25, 2024

Fantastic App with Exceptional Customer Support!

I’ve been using the Preorder Notify Me Pre‑Order T app for over a year now, and I couldn’t be happier with how it performs. It’s incredibly user-friendly and has been a game-changer for managing preorders on my store.

What really stands out is their amazing customer service. Every time I’ve had a question or needed assistance, their team has been ...

Fatworm
Canada
Over 1 year using the app
February 1, 2025

We are having a great experience with Timesact. We were in an emergency inventory situation where our product was going to be out of stock for about a week because of sourcing issues.
We installed the app and had a couple of questions not long after installing. Rommel and Princess answered our questions within minutes of our asking.
We didn't lose any sales and actually had larger sales with our ...

K2 GOLF
United States
22 days using the app
February 6, 2025

Thank you so much for assisting so efficiently and painlessly!!!
It was lovely to have such good help :)
The service of help on this app is awesome!

That Shoe Lady
South Africa
12 months using the app
March 4, 2025

I'm really loving this app.

It's been absolutely crucial for me when I was out of stock but the app help me keep selling but at the same time managing customer expectations.

The customer service from these developers is absolutely world class, they always reply really fast and have fixed one of my issues immediately.

Fully recommend!

Red Light Rising
United Kingdom
About 1 month using the app
November 22, 2024

Super fast support. Always helps quickly via chat and email and gets to the solution. This is important for me, especially because Shopify is constantly changing and you need support - which I get here.
Thanks to the team :)

VANA
Germany
About 1 year using the app