Preorder Now Presale Timesact

Preorder Now Presale Timesact

Reviews (1,883)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and back-in-stock notifications, enhancing customer engagement during stock delays. Key features include customizable badges, partial payments, and flexible configurations for emails and discounts. It integrates seamlessly with themes, ensuring brand consistency. The app is praised for its intuitive interface and reliable performance. Customer service is exceptional, offering real-time assistance via live chat and video calls, greatly enhancing user experience.

June 13, 2026

Very great customer support. The UI/UX needs improvement.

DIVINEDROP Australia
Australia
Almost 2 years using the app
May 20, 2026

This app provided exactly what our small marketing team needed when Shopify's native integrations could not. Highly recommended for intuitive interface, ease of use, and exceptional customer service. They were able to quickly respond and navigate an issue with a speedy and precise follow up.

Lucky Jack
United States
6 months using the app
May 19, 2026

Incredibly responsive and helpful customer service to work around app integration issues - unlike other apps who wash their hands of this, they got on a google meet call with me, understood my ask and found a way to make it all work for my store. Highly recommend!

Passport Pantry
Canada
5 months using the app
April 21, 2026

This is the only preorder app that has worked for our store's needs. It's flexible, customizable, and their support is really responsive.

E I T H E R / O R
United States
6 months using the app
May 22, 2026

This app simplified my Pre-order process. I like the pre-order badges and the ability to customize it. The ability to notify customers on the progress on their order using the app's flow is also a plus. The customer service is also helpful , responds timely and experienced. They were helpful in supporting me when I had questions.

LAFAPS FASHION
United States
About 1 month using the app
March 24, 2026

This app and the support is top class. Highly recommend both. They even gave me a 30 min video call to help me familiarise myself with the app features. They are also really quick in responding to questions.

The Happy Elephant - Tagua Jewellery
United Kingdom
8 months using the app
March 25, 2026

Very intuitive app, and comes in very handy when you want your customer to preorder. The service of the team behind this app is also incredible, I had a few complicated (compatibility?) issues, which they resolved quickly and perfectly!

Sakiynah | Home and Body Rituals | Official webshop
Netherlands
4 months using the app
March 18, 2026

Great customer service, any time we run into an issue they help fix right away. This app has been helpful for us to capture both Pre-Orders and back in stock notifications for our products.

Faith On Purpose
United States
5 months using the app
March 17, 2026

Great app that just works. Timesact automatically tracks all out-of-stock variant SKUs and switches them to pre-order without me having to lift a finger. The interface is really intuitive — easy to set up and manage even with a large catalog. One of my favourite features is the automatic pre-order confirmation email that goes out to customers as soon as they place an order, so they know straight away it's a pre-order. Support has been awesome too — fast responses and genuinely helpful. Highly recommend for any store that needs solid pre-order management.

New Rock Australia
Australia
5 months using the app
May 22, 2026

Great app with very intuitive and easy-to-use functionality. The setup is straightforward and the overall experience is smooth and reliable.

What really stands out is the support team: fast, efficient, and highly responsive, providing clear solutions whenever needed.

A solid tool for managing pre-orders with confidence.

Marina St Barth
United States
10 days using the app