Reviews (1,815)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing pre-order management, boosting sales and customer satisfaction through customizable pre-order buttons, badges, and back-in-stock notifications. They find the interface user-friendly, simplifying pre-order and payment setups, and praise the ability to upload multiple products efficiently. The app's performance is reliable, with responsive customer support available via live chat and email, offering quick issue resolutions and extensive help, including direct fixes and customizations.

February 19, 2025

I had an error where I couldn't add it to my cart, but I sent a message to support and it was resolved in just a few minutes.
I think this is great customer support. Thank you.

56design WebStore
Japan
Over 3 years using the app
January 17, 2025

Ken helped me and had everything worked out in just a few moments! I have used this app multiple times and it always works great. Thanks!

Southern Idaho Landscape Center
United States
Almost 2 years using the app
March 5, 2025

This app is so easy to set-up! I had just one issue and Princess was amazing! She answered my questions right away and got the Pre-order button to look exactly like I wanted it, seamlessly integrating into my website. Thank you!

Utu
United States
5 months using the app
March 5, 2025

Was a bit tough to navigate all the options at first, but the support has be great! Very quick to help and communications have been awesome. They have even been able to help outside the scope of this app. very happy!

S&S Archery
United States
9 months using the app
December 18, 2024

I experienced a hiccup with this app when updating the theme version of our site. I sent a message in to support and and was helped immediately!! Quick resolution...they didn't just tell me what to do with troubleshoot instructions like other apps but rater they made fix themselves while they were in my site assessing the issue. That made the world of difference:) I even bounced back a custom question I thought had no chance of getting an adjustment now and yep...they took care of that too. Would definitely recommend based on their excellent support!

borrowed BLU
United States
About 1 year using the app
March 12, 2025

Effective app with super prompt support when needed. Great service with clear and friendly communication, highly recommended.

Sweet Protection NZ
New Zealand
Over 1 year using the app
March 10, 2025

Excellent service, very helpful support. Fits our business needs perfectly.

Legendz Toys
United States
Over 1 year using the app
December 24, 2024

Great app and super helpful staff - I had a customised product page that they got everything working in super quick time - Thanks MARIE!!!

The Mattress Bag
Australia
Almost 2 years using the app
November 27, 2024

After trying various solutions for our shop's pre-orders, we decided to use Timesact Preorder app.

We have now been using it for more than 1 year.

There are various options that can be configured for your needs, from the look of the badges to the payment functions.

We can easily and quickly upload many products and offer them to customers however we want.

And at the moment you can test it fully functional at no cost. Their support is working, fast and effective.

Yes, we are satisfied.

Thank you ^_^

japanime.it
Italy
Over 1 year using the app
March 12, 2025

Great, easy to use. Super helpful staff. Has helped me so much with my retail business.

beiged
New Zealand
About 1 year using the app