Reviews (1,679)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Jolo was amazing! Very knowledgeable about the product. He was also both personable and professional at the same time which I think is a great quality.
I had a call scheduled with Jolo today and he was incredibly helpful and patient. Walked me through every step of what I needed. Amazing customer service! Thank you.
Every time I needed something fixed, these guys were fantastic! I got quick replies, and issues were resolved in minutes. Highly recommend!
This app can do more than what we are using it for, but as far as allowing pre-orders and back-orders go, it works a treat.
You can setup templates or defaults for a lot of functionality, and it works out the box with most themes almost perfectly.
For any instances where a customised theme meant some things were slightly amiss, support was more than happy to ehlp!
Keep up the great work team!
Tech support is very responsive and takes your issues at heart. I had the chance to review my set up of the app with them and make sure that all was in order as well as learn a few tricks.
They even gave us a few more free pre-orders before we can subscribe to a plan. Very satisfied!
It works very well, and the support is quick and helpful. The only minor inconvenience is that you can't place pre-orders until the stock reaches zero. It would be more convenient and reduce missed opportunities if the system automatically allowed pre-orders for quantities exceeding the available stock when added to the cart.
We do an annual preorder. I used this app last year and just knew I wanted to use it again this year. The app is easy to use. It's been reliable. The customer service is amazing! I'm really happy with it and would recommend to anyone.
This is app is great for growing business. Having an apparel store, we have so many different products, and we operate with very low stock. Having a pre-order allows us to keep the sales going.
The customer support is always responsive and has solved my technical issues promptly.
I ran into a slight issue with getting the Pre-Order product badges to show up on my Shopify store. I contacted customer support and within 15 minutes Kenneth had the issue resolved. It happened so quickly that I noticed it was fixed before I was able to read Kenneth's email response letting me know my issue should be resolved.
Great app, even better customer service!
Great app for preorders and back-in-stock notifications. We have always been impressed by their prompt and courteous customer service whenever we have questions or experience any obstacles. Would definitely recommend Timesact to anyone looking for automated business solutions.