Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

February 12, 2024

Amazing app! It was pretty easy to set up, and I love the fact that you can adjust your subscription according to your needs. Support is very quick to respond and goes the extra mile to ensure that the app is working for you (thank you, Pam!)

Little Darkness
United States
About 1 month using the app
January 22, 2024

Amazing experience working with Jonathan! So friendly, knowledgable, and willingness to help with any and everything!

I recommend him 100x over!

Jonathan is the best!

Hanifa
United States
Almost 2 years using the app
April 9, 2024

The preorder app offers a seamless experience, making it effortless to reserve items in advance. Its user-friendly interface allows for easy navigation, ensuring a smooth preordering process. The app's functionality is commendable, providing timely updates and notifications regarding preorder status. What truly sets this app apart is its exceptional customer support. The support team is incredibly helpful, promptly addressing any queries or concerns with professionalism and efficiency. Their dedication to customer satisfaction enhances the overall experience, making preordering a breeze. Overall, it's a fantastic app that delivers on its promise, with top-notch support to boot. Highly recommended for anyone looking to preorder hassle-free.

Lumiere & Co.
United States
12 days using the app
Edited April 3, 2024

Kate helped me with a problem today and she was amazing. I have used their preorder since March 2022 and absolutely love it. They are first class.

The Promise Ring Co.
United Kingdom
About 1 year using the app
April 16, 2024

So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!

Cult of Coquette
United States
21 days using the app
March 21, 2024

Jolo was very helpful.
Got my issue taken care of immediately. Thank you so much

Rolita Couture
United States
5 months using the app
January 26, 2024

They go beyond and then some in customer service. Set up was user friendly. Don't be afraid of using this tool for your business. Think of it like having another person on your staff. I'm so glad I have them on my team.

317GetaGrip
United States
29 days using the app
January 4, 2024

I use this app quite a lot. Never had any issues. Easy to set up and update.
And I just spoke to Jolo - their customer support rep, via video call. I love their customer support!

Brainrich Kids
United States
Over 2 years using the app
March 22, 2024

she was amazing, she solved it right away. Thank you!

Nooee Pet
United States
4 months using the app
February 21, 2024

The app is simply excellent. It does exactly what is advertised, and does it really well. I have set everything up in half an hour, and started taking pre-orders right away. The support team is remarkable, not only quickly solved the issue I was complaining about, but also found another issue I forgot to tell them about — very proactive and friendly. And the last but not least: I loved their intro session where they explain you the app and help you set it up, it is just great. All in all, an excellent app and a great team!

AURA Devices
United States
2 days using the app