Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

Edited March 2, 2024

Pam was awesome!! She took her time and made sure I understood all of the features and how to use them. She was very polite and considerate. I hope to get her again if I ever have questions.

Stilote Luxury Handbags
United States
4 months using the app
April 9, 2024

The support is top tier! Very responsive, quick to act, and genuinely very nice people to deal with.

Smithers Swimwear
Australia
5 months using the app
January 16, 2024

I just completed my onboarding session with Jolo. The process was straightforward. Jolo explained concepts clearly and I am confident that this app will boost sales and improve my customers' experience at my store.

Crescent Blú
United States
10 months using the app
April 22, 2024

Super helpful in setting up the app, making sure everything is coded correctly and extra attention on the first drop day! 10/10 would recommend!

Honeylambs
United States
4 days using the app
February 22, 2024

Their customer service is stellar! Always responded immediately and solve the issues I have as soon as they can.

A Little Fish Fashion Boutique
United Kingdom
4 months using the app
January 19, 2024

Great service, starting from the introductory sales call, as well as with specific questions and issues (caused by external factors).
The team are always quick to respond and helpful.
I'm a happy customer!

Budget-Parts
Netherlands
3 months using the app
January 22, 2024

Thank you to Princess who solved my issue quickly.

Rococo Jewellery
United Kingdom
Over 2 years using the app
February 11, 2024

I had an issue where the pre-order was not showing on my listing and Rommel fixed it right away. The pre-order is functioning as it should. Thank you!

Wellnewlife
United States
9 days using the app
February 5, 2024

Jolo was great in the set up call, answered all the questions I had and helped me set my first pre order !

JB Boutique
United States
2 months using the app
January 12, 2024

Timesact has a very user friendly interface so it took me very little time to get used to the layout and insert the features I'd like to use with my Shopify account. I did encounter a bug concerning the pre-order function, but I scheduled a free website test call and got the problem fixed within 20 minutes! Jolo was my support contact and he's amazing. Very helpful and friendly to talk to! I'm very satisfied with Timesact and can't wait to use more of their features :)

jinventionz
United States
25 days using the app